Helpling - Book Home Services

Find your local cleaner.

Published by: Helpling
Downloads
Revenue

Description

Helpling is an innovative online marketplace, helping you to connect with insured domestic cleaners. With our app, you can find and book insured domestic cleaners in your area and conveniently manage your bookings. Simply create a profile or use your existing Helpling customer details to access the app. The Helpling app is only available for customers in Germany, France, United Kingdom, Ireland, Netherlands, Italy, Switzerland, Australia and Singapore.
** How Helpling works **
1. Enter your postcode to see if there are any cleaners in your area
2. Choose frequency, duration and date
3. Enter your contact information
4. The cleaner will attend on the agreed date once confirmed
- Features -
+ Convenient booking process: To make a new booking, just tell us when and how often you need your cleaner and we’ll match you with insured cleaners available for your appointment/s.
+ Profiles of cleaners: When making a new booking, you'lll see profiles of the available cleaners, including ratings and reviews from current and previous customers.
+ Overview of all your appointments: See all your upcoming appointments to help you plan your schedule.
+ Reschedule your appointments: You can now amend your appointments individually or in bulk.
+ Chat with your cleaner: You can chat with your cleaner at anytime using our integrated chat feature.
+ Secure online payments: Pay securely with any major credit/debit card. You’ll receive your electronic invoice via email after the payment has been processed.
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For more information please visit https://www.helpling.co.uk or contact us via email: [email protected].
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Screenshots

Helpling FAQ

  • Is Helpling free?

    Yes, Helpling is completely free and it doesn't have any in-app purchases or subscriptions.

  • Is Helpling legit?

    ⚠️ The Helpling app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.

    Thanks for the vote

  • How much does Helpling cost?

    Helpling is free.

  • What is Helpling revenue?

    To get estimated revenue of Helpling app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.

User Rating

4.74 out of 5

1,810 ratings in Singapore

5 star
1,514
4 star
210
3 star
32
2 star
6
1 star
46
Ratings History

Helpling Reviews

Beware of hidden charges

DuelG on

Singapore

Had to drop a review to inform any potential customers to be careful of the fee structure of this company. The final bill displayed on the app, and the final booking confirmation send to email is apparently no final. Booked my appointment only to realise that they changed the booking slot and increased my price without informing me. If I had not logged in to check, I would have been blindsided. The lack of transparency in the final billing disgusts me. I will definitely be sharing this with all my peers to avoid this platform. 0/10 don’t recommend. Just go for urbancompany or another platform.

A little cheatin at the pricing step, no?

Seyrat on

Singapore

All my negative feedback is due to the small writing at the bottom most of the page where they show the price of the service. They say if the appointment falls in friday, sat or sun, there will be a SGD10 surcharge, like they don’t know if the appointment falls in or not, you let them know before the pricing step anyway. Isn’t this kind of a scam? Just show the surcharge in your pricing !

骗子app

yan13653 on

Singapore

只收钱,没有人服务的骗子app,大家谨慎小心,我刚被骗了钱,却联系不上任何人服务

Hidden fees

Derek..... on

Singapore

Lots of hidden fees and charging card without authorization

Intransparent pricing

Benthewulf on

Singapore

My booking details say “Total due: 76.5”, but I am charged 81 SGD. I was told by customer service that it’s because of a Friday surcharge, which apparently is stated. However, it’s not. I sent two screenshots of two different screens detailing the price breakdown of my booking, none of which shows that extra costs will be added, whatsoever. Instead of agreeing to the bluntly obvious, the customer service argued.

Sub-standard customer service and non-intuitive user interface

un happy yy customer on

Singapore

1 star

No sign up option

UserIDxx on

Singapore

How come there’s only sign in but no sign up option in the app?

Helpling app and service

xbs925 on

Singapore

Helpling is responsive to queries and provides assistance.

Useful, easy to use apps

H0pe10 on

Singapore

It is easy to use, it’s useful to get friendly & helpful helpers. Some of them are really detailed & helpful. But a few just dust off the exterior furniture only. So not all are meticulous. They had this clause that weekend helpers will need to pay the customer service process fee of $10 instead of the usual $2.50. But it’s not stated when you book, it is written somewhere in the apps, which you may need to browse thru all options in order to read it. But the app info may not be useful because it’s not possible to have no bad reviews & all reviews are 5 stars & the reviews too short, looked liked orchestrated. Unable to get same helpers for my request. Used one time schedule helpers most of the time because I worked shift work, thus, unable to recurrent same day on weekly. So I find it inflexible. Hopefully, the app can improve in this area. Room for great improvement.

Not as professional as portrayed on their website.

GggRrao on

Singapore

1) Frequent change in helper for long term subscription. We had 4 helpers in 3 months 2) They say 3 hours for a 3BR but some helpers take 3 hours only to do 2 bathrooms and then leave while others can actually finish all work within 3 hours its really random and based on your luck if you get an efficient helper or a slow one.

Store Rankings

Ranking History
Category Rankings
Chart
Category
Rank
Top Free
46
Top Free
150
Top Free
175

Keywords

Helpling Competitors

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Rewarding shopping experience
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Find Local Help & Earn Money
MyPAssion

Helpling Installs

Last 30 days

Helpling Revenue

Last 30 days

Helpling Revenue and Downloads

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