---
title: "Hero Care - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service.  The R"
---

# Hero Care — United States
> By American Red Cross

![Hero Care App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/75/f1/aa/75f1aa94-ab9f-67bb-0446-80b665185cc5/AppIcon-0-0-1x_U007ephone-0-1-0-sRGB-85-220.png/400x400bb.png)

**Developer:** [American Red Cross](https://apptail.io/developer/american-red-cross-VWmc)
**Category:** Utilities
**Rating:** 4.3/5 (31 ratings)
**Price:** Free
**Bundle ID:** org.redcross.saf
**Store:** Apple App Store
**Country:** United States
**Version:** 1.17 (released 2026-06-09)
**Original Release:** 2016-09-17

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1120615435)
**AppTail Page:** [https://apptail.io/app/hero-care-lQFe/united-states](https://apptail.io/app/hero-care-lQFe/united-states)

## Hero Care Description
Hero Care by the American Red Cross is a complete solution for members of the military, veterans, and their families to prepare for, cope with and respond to the challenges of military service.

The Red Cross is the only civilian organization authorized to serve as the emergency communications link to service members with their families back home. Hero Care enables families to easily set up and submit an emergency request should circumstances at home require it - 24 hours a day, 365 a year, no matter where in the world service members are stationed.

The app also guides users through the various services offered by the Red Cross to assist families before, during and after deployments, as well as containing a variety of other critical information:VA facilities locations, benefits information, mental health/substance abuse and job resources.

Features:
- Free and available in English and Spanish 
- Military members can use the app to easily complete and submit their Family Identification Card making the processing of any family member’s emergency request quicker
- Military family members can initiate an emergency request at the touch of a button with the required information securely stored in the app
- Learn of the extensive and non-emergency array of services the Red Cross provides to the members of the military, veterans and their families, including: Financial assistance, Reconnection Workshops, Pre-Deployment preparedness, etc.
- Learn about the various benefits offered by Veteran’s Affairs for service members, veterans and their families, along with contact phone numbers and web addresses
- Get help applying your military skills to a civilian job via Vets 2 Careers, substance abuse or mental health treatment via SAMHSA, and other local resources and opportunities via Unite US
- Easily locate Red Cross shelters and offices in your community as well as a variety of VA facilities, including hospitals and benefit centers.
- Families can capture a moment and share with service members using a variety of themed frames; military members can let all their friends and family back home know when its their service anniversary
-Create mental, physical, and social wellness plans that help you build resilience and overall well-being.

## Hero Care Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/7c/be/5b/7cbe5b96-8040-a486-bd80-3a665044b105/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/66/6f/06/666f0634-7a9f-f038-0d66-66f93b5ce952/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/3d/8a/90/3d8a901e-4ebf-67d7-72c7-e474c98a24ad/pr_source.png/1242x2688.png)

## Hero Care Rating Breakdown in United States
- 5 stars: 24 (77%)
- 4 stars: 1 (3%)
- 3 stars: 1 (3%)
- 2 stars: 2 (6%)
- 1 stars: 3 (10%)

## Hero Care Reviews in United States

### ***** "I can’t thank you enough"
When my mother passed away suddenly this weekend the Red Cross was able to get a message to my son in the Navy. He was able to call me later that day and I can never express how much gratitude I have for this. Thank you!
-- Mom cow, 2020-09-01

### **--- "No Warrant Officer 3-5 Listed"
Why does this only go up to CW2? That’s pretty sad to leave ranks out. It makes this app useless for a lot of people.
-- Pilotwife5, 2019-10-11

### **--- "No support for recruits"
As a parent of a new Marine recruit, we are told too use Red Cross to get in touch in case of emergencies. I&#039;m lucky that I&#039;ve not needed to use the Red cross in this manner but the app doesn&#039;t even give the option of adding our recruits details. Perhaps in an update?
-- AdrianMerrington, 2019-08-16

### *---- "Failure"
Ultimately failed in their duty to properly relay message regarding high risk delivery that experienced multiple complications to commanding officer.
-- smason27, 2019-07-18

### ***-- "More devices!"
It also needs to be supported by more than just an iPhone. I’ve never been able to get it to download on an android.
-- JandMilo, 2019-07-18

### ***** "Support for the Red Cross"
I am excited being a part of the red cross volunteer and hopefully taking up some future classes awesome Iam  also a ham operator an work in laboratory assistance and training from the fire department putting out fires.
-- littledaddy13, 2019-07-11

### ***** "Comfort zone"
My son recently graduated from BMT and it&#039;s a good feeling knowing Red Cross is here when we need it. I received the email the day after we came home from Lackland AFB. It all worked out so perfectly.  Thank you to all service members, past, present, and future.
-- DeeAna99, 2017-01-31

### ***** "Great to have, just in case"
My family has never needed to use this service, but it is great to know that it can now be accessed through my phone, which I always have with me, just in case....
-- Go Air Force, 2017-01-07

### ***-- "T"
There&#039;s a need to be able to add more than one entry. I have two children in the military!
-- Dcshort, 2016-12-13

### **--- "Ranks Listed"
On the list of ranks it goes from Private First Class straight to Corporal. Specialist has been skipped so I am unable to put my husbands rank in therefore I am unable to use this app.
-- HaleyWilson10, 2016-11-04

[View all Hero Care reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## Hero Care Discovered Keywords
- red cross app
- hero care

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---

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