Maximize your Hersheypark® experience with The Official Hersheypark Mobile App! Find information on rides, attractions, entertainment, food, shopping, and more for Hersheypark, ZooAmerica® North American Wildlife Park, and Hershey's Chocolate World Attraction. Plus, navigate through the Park with our customizable map and create an HPGO account to view personalized ride stats and ride photos.
Map Features
- Show and hide attractions of interest to customize your own map of Hersheypark and ZooAmerica
- Use the ‘Get Directions’ function for turn-by-turn navigation to any location*
- Create ride wait time alerts for your favorite rides
- Easily locate important services such as Ticketing Services, First Aid, Accessibility, Lost Children, Lost & Found, Barking Lot Day Kennel, and more
- Locate restrooms, ATMs, lockers, smoking gazebos, and stroller/wheelchair rentals
HPGO Features
- Create and manage your HPGO account to collect ride stats, view ride photos, and connect your Fast Track purchases
- Personalize your experience through your HPGO profile
- Create reminder alerts for your favorite shows
- Create a to-do list
Attraction Details
- Learn detailed information about all rides, shows, games, shops, services
- View current ride information including closed rides and ride wait times
- Search function to help find information about attractions
- Filter/sort results by height, distance, name, and more
- View daily entertainment and Hershey Character appearance schedules
- Find information on food and drinks, including menus, ingredients and allergens
- View hours for area attractions, including Hershey's Chocolate World Attraction, Hershey Story Museum, and more
*Continued use of GPS running in the background may decrease battery life.
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Screenshots
User Rating
4.76 out of 5
24,769 ratings
in United States
5 star
20,867
4 star
2,770
3 star
606
2 star
209
1 star
317
Ratings History
Reviews
Hersheypark
My children, grandchildren & I go to the park at least 2-3 times a week while they’re open throughout the summer. The children love all the kids rides. Favorite ride being Reese’s Cupfusion. The 5 year old also loves riding super dooper looper. I have enjoyed my King size pass. Will continue with the same pass next year.
Accuracy of open/closed status
Walked around the entire park looking for restaurants with fries. All of the restaurants said they were open, yet we’re closed when we finally got there. After a long day, it was frustrating to walk to a restaurant that said open just to find out it was closed.
Mishonest wait times ruined it for me
My family and I used the app to both see where we were and how long wait times were. Every time we went to a ride anticipating a simple 15-30 minute wait according to the app, we waited between 45-90 minutes, with the app only updating once to show accurate wait times for one ride. Please make the wait times more consistent and update them more frequently.
Poorly made app
At first this app looks fully featured until you realize it’s limitations. For example, you can even make a list of the rides you want to ride without making an account first. And the account sign up process is too difficult, no Sign In with Apple or similar. The ride descriptions don’t have enough pictures to really see what the ride is (close ups of people on the ride are not helpful) and there are too many UI and font issues were things do not display correctly or get cut off. This app needs a serious revamp.
Useful as a map but not much else
I wish this app were better. I wanted it to be better. But all it is really useful for is a map, and not even a decent interactive one at that. You could see where rides were generally, but no way of determine where the entrance is, especially for big coasters.
The wait times were wildly inaccurate and rarely (if ever) updated.
The mobile ordering option doesn’t work properly and even though you may sort food options by distance, once you click on mobile order, it will send your order to another location (with no regard for distance from you) without even notifying you.
I’m honestly not sure what they’re trying to do with the app. Seems they want to push their HP Go thing, but even that is confusing.
Some of My Favorite Features
1. Can’t store my tickets in the app.
2. Having my complicated meal orders deleted because my thumbs are too slow.
Useless wait times
Wait times are totally useless. Said 50 for one, it was 10. Said 45 for another, it was 5. Said 10 for one but it was 35. Directions are almost useless. It literally wanted us to jump off a bridge. Lists are tedious and don’t save right. Filters never save. This app is what you get when you outsource to the lowest bidder.
Too crowded trailblazer closed
Our favorite ride the trailblazer was closed yesterday and today
Fortunately we did the preview last night and we got on some rides but from 11am today on all the waits are 45 minutes or longer
We arrived at 10 and got on rides quickly for an hour
Wait times are grossly underestimated
Hershey had to do a better job of limiting park capacity and have all rides going
Lots of fun, lots of waiting
Having been to Disneyland/CA Adventures and coming here it’s unfortunate to see how slow/inefficient they are for loading/unloading rides. Disneyland really has that down. I feel like that really made the wait times longer, and could be something to work on here. We only did the park (not water park or zoo) but really enjoyed it other than the wait times (which felt a little dragged out due to inefficiencies). Tons of little kids rides with little, to no wait times which is a great thing for families like us splitting up to go on coasters with big kids and still have things to appease and entertain the littles. Great day! Would love to see the rides load faster..
Joseph Bono
Hersheypark App is a great app for planing trips and you can look how to see how long the rides and everything else