--- title: "Hexa H2O - Reviews, Revenue and Downloads in India | Apple App Store" description: "App-enabled, on-demand pool/shuttle service, that lets you travel to your destination and back in a safe and comfortable way. With Hexa H2O you can easily choose from a range of available routes and m" --- # Hexa H2O — India > Shuttle App ![Hexa H2O App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/06/0d/41/060d41df-c9d9-972e-368b-3685f23d0727/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png) **Developer:** [HEXARIDE TECHNOLOGIES (OPC) PRIVATELIMITED](https://apptail.io/developer/hexaride-technologies-opc-privatelimited-LZzg) **Category:** Travel **Rating:** 3.0/5 (162 ratings) **Price:** Free **Bundle ID:** com.hexaride.HexaH2O **Store:** Apple App Store **Country:** India **Version:** 1.12 (released 2026-08-17) **Original Release:** 2019-09-05 **Languages:** English **App Store Link:** [Download on Apple App Store](https://apps.apple.com/in/app/app/id1472193903) **AppTail Page:** [https://apptail.io/app/hexa-h2o-ozvq/india](https://apptail.io/app/hexa-h2o-ozvq/india) ## Hexa H2O Description App-enabled, on-demand pool/shuttle service, that lets you travel to your destination and back in a safe and comfortable way. With Hexa H2O you can easily choose from a range of available routes and mark your daily routes as favorites for future reference. Moreover, you can choose your own pickup and drop points, and even suggest a new route suitable for you. ******** Right now Hexa H2O is available only in Kolkata metropolitan region ********* ## Hexa H2O Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/c8/43/11/c8431146-a173-515b-863a-729dbe09ac36/pr_source.png/1242x2208.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/20/8a/8a/208a8a51-c142-6fba-d845-7c733c925088/pr_source.png/1242x2208.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/53/94/03/539403f9-6104-f01b-4296-28cf41ed77fd/pr_source.png/1242x2208.png) ## Hexa H2O Rating Breakdown in India - 5 stars: 68 (42%) - 4 stars: 14 (9%) - 3 stars: 5 (3%) - 2 stars: 2 (1%) - 1 stars: 73 (45%) ## Hexa H2O Reviews in India ### *---- "Useless customer care warning to pasenger" On 22nd September, I booked a ride through the Hexa H2O app from Gitanjali Park to Ichapur Rifle Factory, Maniktala. The biggest issue is that Hexa H2O does not actually operate a route on this journey, but their app still shows Maniktala as an available destination and allows customers to make a booking and board the vehicle. This is extremely misleading. After boarding, I discovered midway through the journey that the vehicle was actually operating on the Sreerampore route, completely different from what I had booked. When I showed my booking details to the driver, he simply asked me to contact customer care. Unfortunately, the customer-care experience was equally frustrating. The representatives initially refused to understand or acknowledge the issue, despite me clearly explaining what had happened. It took multiple arguments, first they defer the call and after repeated explanations before they finally admitted that the issue was a glitch in their app. Only after all this did they agree to refund my money. The person who is allocated for the customer care is utter useless person and don’t know how to handle customer and showing 2 cent filthy attitude. My questions to Hexa H2O are: ❌ Why is a destination being shown in the app when you don’t actually operate that route? ❌ Why are customers allowed to book and board based on incorrect route information? ❌ Why does a customer have to argue repeatedly before customer care acknowledges an obvious app-related issue? -- Indranilmukhopadhyay, 2026-09-30 ### *---- "⚠️ Customer Alert: Don’t Blindly Trust Hexa H2O’s App Routes" On 22nd September, I booked a ride through the Hexa H2O app from Gitanjali Park to Ichapur Rifle Factory, Maniktala. The biggest issue is that Hexa H2O does not actually operate a route on this journey, but their app still shows Maniktala as an available destination and allows customers to make a booking and board the vehicle. This is extremely misleading. After boarding, I discovered midway through the journey that the vehicle was actually operating on the Sreerampore route, completely different from what I had booked. When I showed my booking details to the driver, he simply asked me to contact customer care. Unfortunately, the customer-care experience was equally frustrating. The representatives initially refused to understand or acknowledge the issue, despite me clearly explaining what had happened. It took multiple arguments, first they defer the call and after repeated explanations before they finally admitted that the issue was a glitch in their app. Only after all this did they agree to refund my money. My questions to Hexa H2O are: ❌ Why is a destination being shown in the app when you don’t actually operate that route? ❌ Why are customers allowed to book and board based on incorrect route information? ❌ Why does a customer have to argue repeatedly before customer care acknowledges an obvious app-related issue? -- Arpita Mukhopadhyay, 2026-09-30 ### ***** "Excellent service" Excellent service -- SAYANTAN_DASGUPTA, 2026-09-23 ### ****- "Great option for office commuters" This kind of service is a great option for office employees, specifically for those employees who don’t have transport facilities provided by their company. We don’t have to travel in overcrowded buses or trains. We can get very comfortable ride to and from office. There are few improvements are required which will enhance customer experience like improving the app quality. Currently it is slow, providing feedback options and routes suggestions so that more relevant routes can be added instead of taking unnecessary long route. -- Customerfeedbackdontbefool, 2026-09-20 ### *---- "Worst possible app" Till date worst possible app used. App gets crashed every now and then . On top of it they don’t have any customer care . Must have some good technical team to handle the app -- Absk_feedback, 2026-09-16 ### *---- "Scam Hexa" Absolute scam app. Cheats money and does not pick up passengers -- OfficeLad, 2026-09-11 ### *---- "Fraud" When I booked shuttle from app it took booking and when I track the shuttle it was showing it already left my stop much before time, if the shuttle already left then why I was able to book? and when I tried to raise complaint about it it’s showing in progress since 3-4weeks and no one is responding -- Asnsxx, 2026-09-10 ### ***** "Review" Using it for transport to office. -- mr.chaterji_95, 2026-09-09 ### *---- "Very disappointing service." Morning buses are often late, while in the evening drivers are in such a hurry that they ignore passengers waiting at stops, Even when a passenger is delayed by just 1–2 minutes and calls requesting the driver to wait, they often refuse to cooperate.. Most drivers are rude and uncooperative, and there are also issues with proper routes and timings. It often feels like reaching home on time is more important to them than the passengers they are responsible for. -- Moitreyee Roy, 2026-09-09 ### *---- "No support service" There is no support to customers. Date : Aug 24th 2026 Bus no 2058 Route : Dunlop to college more I boarded at 9 am From Nagerbazar but the bus broke down due to tyre burst near new town From here my drop college more is still 35 mins away Being late i have left the bus and boarded personal uber to get to office Please refund fare -- Missing Support, 2026-09-07 [View all Hexa H2O reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## Apps Similar to Hexa H2O - [sRide - Carpool & Taxipool](https://apptail.io/app/sride-carpool-taxipool-PFf/india) - [Eco Rent A Car](https://apptail.io/app/eco-rent-a-car-tIy/india) - [Kommute](https://apptail.io/app/kommute-YYP/india) - [We Solo](https://apptail.io/app/we-solo-kMS/india) - [BES Rider](https://apptail.io/app/bes-rider-Vcjd/india) - [KDMT Bus Service](https://apptail.io/app/kdmt-bus-service-iJkd/india) - [Shuttl - Daily Office Bus](https://apptail.io/app/shuttl-daily-office-bus-JzZd/india) - [Lugbee](https://apptail.io/app/lugbee-IGFe/india) - [BTR Book Rides](https://apptail.io/app/btr-book-rides-qebj/india) - [Shyamoli Paribahan](https://apptail.io/app/shyamoli-paribahan-xwLp/india) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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