---
title: "HID Approve - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "HID Approve is a multi-factor authentication solution from HID Global that delivers a simple and secure way for you to validate transactions and authenticate.   With push notifications and a simple sw"
---

# HID Approve — United Kingdom

![HID Approve App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/46/f3/27/46f3276a-22ae-00f4-ca22-e1d073fbe0e2/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [HID Global](https://apptail.io/developer/hid-global-UcV)
**Category:** Business
**Rating:** 1.5/5 (78 ratings)
**Price:** Free
**Bundle ID:** com.hidglobal.ia.trustops
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 6.1.1 (released 2026-09-16)
**Original Release:** 2016-09-29

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1128736638)
**AppTail Page:** [https://apptail.io/app/hid-approve-YHwj/united-kingdom](https://apptail.io/app/hid-approve-YHwj/united-kingdom)

## HID Approve Description
HID Approve is a multi-factor authentication solution from HID Global that delivers a simple and secure way for you to validate transactions and authenticate.
 
With push notifications and a simple swipe-gesture you can approve an authentication or transaction request on your mobile device. For mobile offline use, HID Approve enables you to generate one-time secure codes for strong authentication.
 
HID Approve is a part of a broad range of hardware and software security tokens from HID Global that work with the HID Authentication Platform.
 
To get started with HID Approve you will need to download the App and enroll it with your service provider.

## HID Approve Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/ef/7a/b1/ef7ab1f1-e350-c2c2-fd29-dccaa3afafdf/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/5e/7e/0b/5e7e0b94-46ab-60c1-cca9-7c64777f8afd/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/28/dc/3a/28dc3aad-4eca-b004-8f6f-cfb714e24a02/pr_source.png/1242x2688.png)

## HID Approve Rating Breakdown in United Kingdom
- 5 stars: 7 (9%)
- 4 stars: 1 (1%)
- 3 stars: 3 (4%)
- 2 stars: 4 (5%)
- 1 stars: 63 (81%)

## HID Approve Reviews in United Kingdom

### **--- "Was considering using this app until I saw the reviews"
My experience of coop business bank over 4 years has been ‘just about bare-able’ albeit irritating at times. 

They asked me to download and use this HID Approve app instead of the physical token I have. 

But reading the reviews I simply can’t risk making a poor service into a worse one.

So… I’m out .
-- fleaglebeagle, 2025-06-29

### *---- "Hopeless   The APPROVE &amp; DECLINE don&#039;t work"
I am using 2 factor authentication on many of my online financial activities without any problems. 2FAS is my favourite as it easily links to Windows laptop. Also have google authenticator and Duo mobile. 

So I was not expecting trouble using this HID app.  Oh no. My online CAF Bank in uk says I need to authenticate the transaction by tapping Approve or Decline in the app. Yes the app popped up with the correct screen but tap as often as I like and neither button responded. In fact I was locked on this screen of the app. Had to force close to get out.  Simple it is not. Why not just work like all the other authentication apps I have and display a code. 

I give up.
-- Andy T8, 2025-06-14

### *---- "Shouldn’t exist. Also, bad."
This app doesn’t need to exist. Why would any organisation (looking at you, Coop Bank) choose to use this rather than the more common Authenticator apps, which everyone already has one of? I don’t want to have another app just to let me into an online service.
Aside from the fact it shouldn’t exist, it also really isn’t very well implemented.
-- BarskiP, 2025-06-07

### *---- "Mr"
I have just moved my bank account to Coop business banking. 
I have never had so much trouble. Trying to set an account. HID code doesn’t work.
-- P26S, 2025-03-02

### *---- "Hopeless"
Cannot use coop bank account without this app. App does not always work. I cannot see how customers can continue to use coop bank if this app is the only way to access the account. I opened coop acc because it’s ethical but it’s too problematic to use the account
-- sonya ahmed, 2025-01-31

### *---- "Awful awful awful"
I have spent over two hours trying to register for the Co-op business bank using this app and failed. To be honest I don’t know who is to blame, the app or the Coop. The code generation and the set-up is so confusing. I’m going for a lie down. So frustrated.
-- carltonclive, 2024-11-19

### **--- "Apple Watch support missing"
Please add Apple Watch support
-- Hop3l3ss, 2024-11-04

### *---- "Dreadful app &amp; support: consider banking elsewhere"
After applying for a Community Business account for a charity run by volunteers, this app failed to work with my correct credentials to allow me to register for online banking. After 3 calls (30+min wait time each time) I “failed” the security login because I couldn’t answer who on the account had called in to the support line, or which standing orders or DD had been set up despite telling the operative that I couldn’t get access to the account to determine this information and I was not the main applicant). Support is dreadful and I was refused permission to be put through to a manager. My complaint can only be posted (not emailed) to me and I was told in advance it would not be upheld.  Seriously consider banking elsewhere (as we are now).
-- Moj01, 2024-03-28

### *---- "What…"
I have installed this app, spent, I don’t know how long before my banking app gave up the ghost and locked my account. Spent 1 hour and 20 minutes on the phone to a lovely customer service advisor, to no avail. 
Would give it zero stars if I could. Total waste of time &amp; effort. Still waiting for a call from IT department to help me to get access to my account. Totally shocking.
-- YI infuriated, 2024-03-14

### *---- "Need to improve access"
I don’t seem to be able to save this to a Home Screen or folder.  It’s not a catchy name to remember.
-- GadgeITgirl, 2024-03-13

[View all HID Approve reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## HID Approve Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Ireland | Business | #28 |
| Top Free | South Korea | Business | #45 |
| Top Free | Czechia | Business | #48 |
| Top Free | Switzerland | Business | #50 |
| Top Free | Hungary | Business | #55 |
| Top Free | Australia | Business | #78 |
| Top Free | Austria | Business | #81 |
| Top Free | Singapore | Business | #88 |
| Top Free | Sweden | Business | #93 |
| Top Free | Colombia | Business | #102 |
| Top Free | Japan | Business | #115 |
| Top Free | Germany | Business | #118 |
| Top Free | Hong Kong SAR China | Business | #144 |
| Top Free | France | Business | #173 |
| Top Free | United Kingdom | Business | #191 |
| Top Free | United States | Business | #206 |
| Top Free | Canada | Business | #232 |
| Top Free | Italy | Business | #233 |
| Top Free | Belgium | Business | #242 |


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## HID Approve Available In
- [United Kingdom](https://apptail.io/app/hid-approve-YHwj/united-kingdom)
- [United States](https://apptail.io/app/hid-approve-YHwj/united-states)
- [Ireland](https://apptail.io/app/hid-approve-YHwj/ireland)
- [France](https://apptail.io/app/hid-approve-YHwj/france)
- [Germany](https://apptail.io/app/hid-approve-YHwj/germany)
- [India](https://apptail.io/app/hid-approve-YHwj/india)
- [China](https://apptail.io/app/hid-approve-YHwj/china)
- [Kenya](https://apptail.io/app/hid-approve-YHwj/kenya)
- [Switzerland](https://apptail.io/app/hid-approve-YHwj/switzerland)
- [Namibia](https://apptail.io/app/hid-approve-YHwj/namibia)
- [Sweden](https://apptail.io/app/hid-approve-YHwj/sweden)
- [Poland](https://apptail.io/app/hid-approve-YHwj/poland)
- [Egypt](https://apptail.io/app/hid-approve-YHwj/egypt)
- [Slovenia](https://apptail.io/app/hid-approve-YHwj/slovenia)
- [United Arab Emirates](https://apptail.io/app/hid-approve-YHwj/united-arab-emirates)
- [Peru](https://apptail.io/app/hid-approve-YHwj/peru)
- [Philippines](https://apptail.io/app/hid-approve-YHwj/philippines)
- [Hong Kong SAR China](https://apptail.io/app/hid-approve-YHwj/hong-kong)
- [Brazil](https://apptail.io/app/hid-approve-YHwj/brazil)
- [Czechia](https://apptail.io/app/hid-approve-YHwj/czechia)
- [Saudi Arabia](https://apptail.io/app/hid-approve-YHwj/saudi-arabia)
- [Mexico](https://apptail.io/app/hid-approve-YHwj/mexico)
- [Italy](https://apptail.io/app/hid-approve-YHwj/italy)
- [Greece](https://apptail.io/app/hid-approve-YHwj/greece)
- [Iceland](https://apptail.io/app/hid-approve-YHwj/iceland)
- [Jamaica](https://apptail.io/app/hid-approve-YHwj/jamaica)
- [Japan](https://apptail.io/app/hid-approve-YHwj/japan)
- [South Korea](https://apptail.io/app/hid-approve-YHwj/south-korea)
- [Kuwait](https://apptail.io/app/hid-approve-YHwj/kuwait)
- [Cayman Islands](https://apptail.io/app/hid-approve-YHwj/cayman-islands)
- [Kazakhstan](https://apptail.io/app/hid-approve-YHwj/kazakhstan)
- [Lebanon](https://apptail.io/app/hid-approve-YHwj/lebanon)
- [Lithuania](https://apptail.io/app/hid-approve-YHwj/lithuania)
- [Latvia](https://apptail.io/app/hid-approve-YHwj/latvia)
- [Madagascar](https://apptail.io/app/hid-approve-YHwj/madagascar)
- [Malta](https://apptail.io/app/hid-approve-YHwj/malta)
- [Mauritius](https://apptail.io/app/hid-approve-YHwj/mauritius)
- [Malaysia](https://apptail.io/app/hid-approve-YHwj/malaysia)
- [Nigeria](https://apptail.io/app/hid-approve-YHwj/nigeria)
- [Netherlands](https://apptail.io/app/hid-approve-YHwj/netherlands)
- [Norway](https://apptail.io/app/hid-approve-YHwj/norway)
- [New Zealand](https://apptail.io/app/hid-approve-YHwj/new-zealand)
- [Panama](https://apptail.io/app/hid-approve-YHwj/panama)
- [Pakistan](https://apptail.io/app/hid-approve-YHwj/pakistan)
- [Portugal](https://apptail.io/app/hid-approve-YHwj/portugal)
- [Paraguay](https://apptail.io/app/hid-approve-YHwj/paraguay)
- [Qatar](https://apptail.io/app/hid-approve-YHwj/qatar)
- [Romania](https://apptail.io/app/hid-approve-YHwj/romania)
- [Russia](https://apptail.io/app/hid-approve-YHwj/russia)
- [Singapore](https://apptail.io/app/hid-approve-YHwj/singapore)
- [Senegal](https://apptail.io/app/hid-approve-YHwj/senegal)
- [Thailand](https://apptail.io/app/hid-approve-YHwj/thailand)
- [Tunisia](https://apptail.io/app/hid-approve-YHwj/tunisia)
- [Türkiye](https://apptail.io/app/hid-approve-YHwj/turkey)
- [Taiwan](https://apptail.io/app/hid-approve-YHwj/taiwan)
- [Ukraine](https://apptail.io/app/hid-approve-YHwj/ukraine)
- [Uganda](https://apptail.io/app/hid-approve-YHwj/uganda)
- [Uruguay](https://apptail.io/app/hid-approve-YHwj/uruguay)
- [South Africa](https://apptail.io/app/hid-approve-YHwj/south-africa)
- [Angola](https://apptail.io/app/hid-approve-YHwj/angola)
- [Argentina](https://apptail.io/app/hid-approve-YHwj/argentina)
- [Austria](https://apptail.io/app/hid-approve-YHwj/austria)
- [Australia](https://apptail.io/app/hid-approve-YHwj/australia)
- [Belgium](https://apptail.io/app/hid-approve-YHwj/belgium)
- [Bulgaria](https://apptail.io/app/hid-approve-YHwj/bulgaria)
- [Bermuda](https://apptail.io/app/hid-approve-YHwj/bermuda)
- [Belarus](https://apptail.io/app/hid-approve-YHwj/belarus)
- [Canada](https://apptail.io/app/hid-approve-YHwj/canada)
- [Chile](https://apptail.io/app/hid-approve-YHwj/chile)
- [Colombia](https://apptail.io/app/hid-approve-YHwj/colombia)
- [Cyprus](https://apptail.io/app/hid-approve-YHwj/cyprus)
- [Denmark](https://apptail.io/app/hid-approve-YHwj/denmark)
- [Dominican Republic](https://apptail.io/app/hid-approve-YHwj/dominican-republic)
- [Algeria](https://apptail.io/app/hid-approve-YHwj/algeria)
- [Ecuador](https://apptail.io/app/hid-approve-YHwj/ecuador)
- [Spain](https://apptail.io/app/hid-approve-YHwj/spain)
- [Finland](https://apptail.io/app/hid-approve-YHwj/finland)
- [Ghana](https://apptail.io/app/hid-approve-YHwj/ghana)
- [Honduras](https://apptail.io/app/hid-approve-YHwj/honduras)
- [Hungary](https://apptail.io/app/hid-approve-YHwj/hungary)
- [Indonesia](https://apptail.io/app/hid-approve-YHwj/indonesia)
- [Israel](https://apptail.io/app/hid-approve-YHwj/israel)

---

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