---
title: "HID Approve - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "HID Approve is a multi-factor authentication solution from HID Global that delivers a simple and secure way for you to validate transactions and authenticate.   With push notifications and a simple sw"
---

# HID Approve — United Kingdom

![HID Approve App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/af/80/5c/af805c6c-761d-a4fa-55b3-8ddc0262c136/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/434x0w.png)

**Developer:** [HID Global](https://apptail.io/developer/hid-global-UcV)
**Category:** Business
**Rating:** 1.6/5 (72 ratings)
**Price:** Free
**Bundle ID:** com.hidglobal.ia.trustops
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 6.0.3 (released 2026-04-14)
**Original Release:** 2016-09-29
**Languages:** Spanish, German, Bulgarian, Czech, Chinese, Croatian, Danish, Slovak, Slovenian, French, Greek (modern), Hungarian, English, Italian, Mongolian, Dutch, Norwegian Bokmål, Polish, Portuguese, Romanian, Russian, Swedish, Arabic

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1128736638)
**AppTail Page:** [https://apptail.io/app/hid-approve-YHwj/united-kingdom](https://apptail.io/app/hid-approve-YHwj/united-kingdom)

## HID Approve Description
HID Approve is a multi-factor authentication solution from HID Global that delivers a simple and secure way for you to validate transactions and authenticate.
 
With push notifications and a simple swipe-gesture you can approve an authentication or transaction request on your mobile device. For mobile offline use, HID Approve enables you to generate one-time secure codes for strong authentication.
 
HID Approve is a part of a broad range of hardware and software security tokens from HID Global that work with the HID Authentication Platform.
 
To get started with HID Approve you will need to download the App and enroll it with your service provider.

## HID Approve Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/ef/7a/b1/ef7ab1f1-e350-c2c2-fd29-dccaa3afafdf/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/5e/7e/0b/5e7e0b94-46ab-60c1-cca9-7c64777f8afd/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/28/dc/3a/28dc3aad-4eca-b004-8f6f-cfb714e24a02/pr_source.png/1242x2688.png)

## HID Approve Rating Breakdown in United Kingdom
- 5 stars: 7 (10%)
- 4 stars: 1 (1%)
- 3 stars: 3 (4%)
- 2 stars: 3 (4%)
- 1 stars: 58 (81%)

## HID Approve Reviews in United Kingdom

### **--- "Was considering using this app until I saw the reviews"
My experience of coop business bank over 4 years has been ‘just about bare-able’ albeit irritating at times. 

They asked me to download and use this HID Approve app instead of the physical token I have. 

But reading the reviews I simply can’t risk making a poor service into a worse one.

So… I’m out .
-- fleaglebeagle, 2025-06-29

### *---- "Hopeless   The APPROVE &amp; DECLINE don&#039;t work"
I am using 2 factor authentication on many of my online financial activities without any problems. 2FAS is my favourite as it easily links to Windows laptop. Also have google authenticator and Duo mobile. 

So I was not expecting trouble using this HID app.  Oh no. My online CAF Bank in uk says I need to authenticate the transaction by tapping Approve or Decline in the app. Yes the app popped up with the correct screen but tap as often as I like and neither button responded. In fact I was locked on this screen of the app. Had to force close to get out.  Simple it is not. Why not just work like all the other authentication apps I have and display a code. 

I give up.
-- Andy T8, 2025-06-14

### *---- "Shouldn’t exist. Also, bad."
This app doesn’t need to exist. Why would any organisation (looking at you, Coop Bank) choose to use this rather than the more common Authenticator apps, which everyone already has one of? I don’t want to have another app just to let me into an online service.
Aside from the fact it shouldn’t exist, it also really isn’t very well implemented.
-- BarskiP, 2025-06-07

### *---- "Mr"
I have just moved my bank account to Coop business banking. 
I have never had so much trouble. Trying to set an account. HID code doesn’t work.
-- P26S, 2025-03-02

### *---- "Hopeless"
Cannot use coop bank account without this app. App does not always work. I cannot see how customers can continue to use coop bank if this app is the only way to access the account. I opened coop acc because it’s ethical but it’s too problematic to use the account
-- sonya ahmed, 2025-01-31

### *---- "Awful awful awful"
I have spent over two hours trying to register for the Co-op business bank using this app and failed. To be honest I don’t know who is to blame, the app or the Coop. The code generation and the set-up is so confusing. I’m going for a lie down. So frustrated.
-- carltonclive, 2024-11-19

### **--- "Apple Watch support missing"
Please add Apple Watch support
-- Hop3l3ss, 2024-11-04

### *---- "Dreadful app &amp; support: consider banking elsewhere"
After applying for a Community Business account for a charity run by volunteers, this app failed to work with my correct credentials to allow me to register for online banking. After 3 calls (30+min wait time each time) I “failed” the security login because I couldn’t answer who on the account had called in to the support line, or which standing orders or DD had been set up despite telling the operative that I couldn’t get access to the account to determine this information and I was not the main applicant). Support is dreadful and I was refused permission to be put through to a manager. My complaint can only be posted (not emailed) to me and I was told in advance it would not be upheld.  Seriously consider banking elsewhere (as we are now).
-- Moj01, 2024-03-28

### *---- "What…"
I have installed this app, spent, I don’t know how long before my banking app gave up the ghost and locked my account. Spent 1 hour and 20 minutes on the phone to a lovely customer service advisor, to no avail. 
Would give it zero stars if I could. Total waste of time &amp; effort. Still waiting for a call from IT department to help me to get access to my account. Totally shocking.
-- YI infuriated, 2024-03-14

### *---- "Need to improve access"
I don’t seem to be able to save this to a Home Screen or folder.  It’s not a catchy name to remember.
-- GadgeITgirl, 2024-03-13

### *---- "New Customer"
This App is a shocker and have wasted 90 minutes getting nowhere. No idea how to access online banking.
-- tankcom, 2024-02-01

### *---- "Poor"
Would give it no stars if I could.
-- 13kammy13, 2024-01-31

### ***-- "Desperately needs a ‘next code’ button"
Use this for work to join the VPN.
Had to move to it from the older app. It works fine but it really needs a next code button so you don’t have to wait for the current to expire before getting a new one
-- dantgk1, 2024-01-12

### *---- "OMG"
Cannot believe I have wasted 2 hrs of my life on this unmitigated piece of nonsense. Do not bother … put cash in tin under bed. Open tin when you want to buy something. Secure, accessible and fun. Unlike this torture chamber of an App.
-- MarktheBark1455, 2023-11-02

### *---- "Sadly it’s very poor"
Sadly the system constantly glitches and we are on the phone regularly to the Coop bank-long holds and many issues
-- Katie vgn, 2023-10-26

### *---- "Absolutely useless"
So now the cooperative business app chooses to unilaterally de-register you after literally only a few days “due to inactivity“. When you then try to re-register it says you can use the HID Approve mobile security app. The instructions within the cooperative business app states to:
1. Open the HID Approve mobile security app
2. Enter your 4-digit PIN
3. Press okay again to generate a new code
4. Enter the code below
The issue here is that there is no option within the HID Approve mobile security app to enter a four digit pin code at all. It simply is not configured for the function listed above to take place. Hence the only way to re-register in the cooperative business account app is using the physical plastic security token. That is fine when you are at home but completely useless when you are away from home and are not caring with you this otherwise useless piece of plastic.
The quality of the co-op business account is lamentably poor and lagging so far behind any other business bank account. I went for the co-op for their ethical policy but there’s only so much you can put up with.
-- Epidem1, 2023-08-29

### *---- "Very poor"
I’d best be careful what I say, they might de-bank me. For anyone thinking about moving to the CO OP be aware in my view the IT infrastructure is probably one the worst in the industry. I moved to the CO OP thinking support an ethical bank I regret that now. Telephone Support is poor also, I’ve always waited at least 20 mins for a response and go through the same security checks twice. For the last 2 years they’ve been saying the system or App is down for maintenance and improvements, I’ve seen no improvement whatsoever.
-- CIRJIM, 2023-08-23

### *---- "Great if like the same codes again and again"
I can’t believe how bad this app is. 
I need many new codes to logon, but this app can get stuck in a loop and just present the same numbers again and again and again.
-- ohgreatsffs, 2023-06-27

### *---- "Doesn’t work"
Co-op - please fix this - you’ve emailed me to say it’s a good idea to set it up and I just wasted an hour out of my day to try and do it. Very unproductive and annoying.
-- Julian @ Thompson, 2023-05-17

### *---- "Shocking"
Why don’t the Cooperative Bank go with somebody else? Because this is the worst that waste of time ever and they are thousands of other apps that can do a better job than this absolute rubbish being down for two months how ridiculous co-op get your act together and go with somebody else using plastic is so last century for tokens using this app is even worse
-- Azura10, 2023-02-15

[View all HID Approve reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)


## HID Approve Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Ireland | Business | #160 |
| Top Free | United Kingdom | Business | #438 |
| Top Free | Switzerland | Business | #458 |


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## HID Approve Available In
- [United Kingdom](https://apptail.io/app/hid-approve-YHwj/united-kingdom)
- [United States](https://apptail.io/app/hid-approve-YHwj/united-states)
- [Ireland](https://apptail.io/app/hid-approve-YHwj/ireland)
- [France](https://apptail.io/app/hid-approve-YHwj/france)
- [Germany](https://apptail.io/app/hid-approve-YHwj/germany)
- [India](https://apptail.io/app/hid-approve-YHwj/india)
- [Kenya](https://apptail.io/app/hid-approve-YHwj/kenya)
- [Switzerland](https://apptail.io/app/hid-approve-YHwj/switzerland)
- [China](https://apptail.io/app/hid-approve-YHwj/china)
- [Sweden](https://apptail.io/app/hid-approve-YHwj/sweden)
- [Namibia](https://apptail.io/app/hid-approve-YHwj/namibia)
- [Poland](https://apptail.io/app/hid-approve-YHwj/poland)
- [Slovenia](https://apptail.io/app/hid-approve-YHwj/slovenia)
- [Egypt](https://apptail.io/app/hid-approve-YHwj/egypt)
- [Peru](https://apptail.io/app/hid-approve-YHwj/peru)
- [Brazil](https://apptail.io/app/hid-approve-YHwj/brazil)
- [Czechia](https://apptail.io/app/hid-approve-YHwj/czechia)
- [Greece](https://apptail.io/app/hid-approve-YHwj/greece)
- [Hong Kong SAR China](https://apptail.io/app/hid-approve-YHwj/hong-kong)
- [Italy](https://apptail.io/app/hid-approve-YHwj/italy)
- [Mexico](https://apptail.io/app/hid-approve-YHwj/mexico)
- [United Arab Emirates](https://apptail.io/app/hid-approve-YHwj/united-arab-emirates)
- [Philippines](https://apptail.io/app/hid-approve-YHwj/philippines)
- [Saudi Arabia](https://apptail.io/app/hid-approve-YHwj/saudi-arabia)
- [Austria](https://apptail.io/app/hid-approve-YHwj/austria)
- [Thailand](https://apptail.io/app/hid-approve-YHwj/thailand)
- [Hungary](https://apptail.io/app/hid-approve-YHwj/hungary)
- [Colombia](https://apptail.io/app/hid-approve-YHwj/colombia)
- [Israel](https://apptail.io/app/hid-approve-YHwj/israel)
- [Chile](https://apptail.io/app/hid-approve-YHwj/chile)
- [Türkiye](https://apptail.io/app/hid-approve-YHwj/turkey)
- [Japan](https://apptail.io/app/hid-approve-YHwj/japan)
- [Canada](https://apptail.io/app/hid-approve-YHwj/canada)
- [South Korea](https://apptail.io/app/hid-approve-YHwj/south-korea)
- [Kuwait](https://apptail.io/app/hid-approve-YHwj/kuwait)
- [Kazakhstan](https://apptail.io/app/hid-approve-YHwj/kazakhstan)
- [Lebanon](https://apptail.io/app/hid-approve-YHwj/lebanon)
- [Madagascar](https://apptail.io/app/hid-approve-YHwj/madagascar)
- [Malta](https://apptail.io/app/hid-approve-YHwj/malta)
- [Mauritius](https://apptail.io/app/hid-approve-YHwj/mauritius)
- [Taiwan](https://apptail.io/app/hid-approve-YHwj/taiwan)
- [Malaysia](https://apptail.io/app/hid-approve-YHwj/malaysia)
- [Belarus](https://apptail.io/app/hid-approve-YHwj/belarus)
- [Nigeria](https://apptail.io/app/hid-approve-YHwj/nigeria)
- [Netherlands](https://apptail.io/app/hid-approve-YHwj/netherlands)
- [Norway](https://apptail.io/app/hid-approve-YHwj/norway)
- [New Zealand](https://apptail.io/app/hid-approve-YHwj/new-zealand)
- [Ukraine](https://apptail.io/app/hid-approve-YHwj/ukraine)
- [Argentina](https://apptail.io/app/hid-approve-YHwj/argentina)
- [Pakistan](https://apptail.io/app/hid-approve-YHwj/pakistan)
- [Belgium](https://apptail.io/app/hid-approve-YHwj/belgium)
- [Portugal](https://apptail.io/app/hid-approve-YHwj/portugal)
- [Romania](https://apptail.io/app/hid-approve-YHwj/romania)
- [Russia](https://apptail.io/app/hid-approve-YHwj/russia)
- [South Africa](https://apptail.io/app/hid-approve-YHwj/south-africa)
- [Australia](https://apptail.io/app/hid-approve-YHwj/australia)
- [Singapore](https://apptail.io/app/hid-approve-YHwj/singapore)
- [Algeria](https://apptail.io/app/hid-approve-YHwj/algeria)
- [Ecuador](https://apptail.io/app/hid-approve-YHwj/ecuador)
- [Dominican Republic](https://apptail.io/app/hid-approve-YHwj/dominican-republic)
- [Spain](https://apptail.io/app/hid-approve-YHwj/spain)
- [Finland](https://apptail.io/app/hid-approve-YHwj/finland)
- [Denmark](https://apptail.io/app/hid-approve-YHwj/denmark)
- [Cyprus](https://apptail.io/app/hid-approve-YHwj/cyprus)

---

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