---
title: "HID Reader Manager - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect"
---

# HID Reader Manager — United States

![HID Reader Manager App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/05/86/a8/0586a836-b8c5-3458-83ff-44e887da3505/appicon-1x_U007emarketing-0-8-0-85-220-0.png/400x400bb.png)

**Developer:** [HID Global](https://apptail.io/developer/hid-global-UcV)
**Category:** Business
**Rating:** 2.6/5 (26 ratings)
**Price:** Free
**Bundle ID:** com.hidglobal.pacs.readermanager
**Store:** Apple App Store
**Country:** United States
**Version:** 1.33.2 (26100801) (released 2026-10-12)
**Original Release:** 2018-09-26

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1328840981)
**AppTail Page:** [https://apptail.io/app/hid-reader-manager-mAab/united-states](https://apptail.io/app/hid-reader-manager-mAab/united-states)

## HID Reader Manager Description
HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP.
        
-Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. 
-Calendar is used to log the error/information.  If Calendar is not enabled logging will not function. 
-Location is used to obtain the location of the Reader for administration purpose and improving user experience.  If Location is not enabled communication to readers will not function.

## HID Reader Manager Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/b4/a0/13/b4a01384-a722-3070-ea0f-e2b6e668023d/22.2__U00281_U0029.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/be/6f/00/be6f0022-7224-1651-959b-33134178542d/IMG_2390__U00281_U0029.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d8/6e/d6/d86ed6de-979e-5428-811e-e47909487c16/26.3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/41/c6/03/41c6030a-15af-eb33-6dc6-d32bb432957e/30.3.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f7/9f/f6/f79ff67d-4c0a-9336-cb88-a89c17ea2966/43.2.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/cb/14/16/cb1416de-fdd8-8993-a831-dd83c87edc77/46.3.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a9/c3/05/a9c30559-da2c-ea44-7609-c2208b665bfb/45.2.png/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ae/ed/f9/aeedf9d6-90d5-93f4-bc2b-0651350d14d8/16.1.png/1242x2688.png)

## HID Reader Manager Rating Breakdown in United States
- 5 stars: 9 (35%)
- 4 stars: 1 (4%)
- 3 stars: 0 (0%)
- 2 stars: 2 (8%)
- 1 stars: 14 (54%)

## HID Reader Manager Reviews in United States

### *---- "Crashes on close"
It crashes on close then will never open again.  Have to delete and reinstall the. Just crashes and won’t open again.
-- Userguy4884, 2025-09-18

### *---- "Does not work with iOS 26"
Opens to white screen and stays there on iOS 26.
-- RipDingus, 2025-09-15

### **--- "Major Bug"
If you don’t close the reader and sign out of the app, it will crash everything. I’ve instinctively swiped up a couple times and the only resolution is to delete the app, delete my key, download the app and reissue a key. Signing back in without that process doesn’t issue the key back.
-- jmiles2090, 2025-09-05

### *---- "Please fix it"
Just had to send technician home from a site 2 hours away from this app failing over and over. Tech support was useless. They say “we are aware of an issue” and that is all we get. Tried to rate less than 1 star.
-- Secur3, 2025-08-07

### *---- "No nfc for apple"
You cannot use nfc to program with apple devices so this app is pointless. I need an android device to even use this app so why would there be an apple app. And don’t say oh use Bluetooth. That is inapplicable for my scenarios.
-- Gain suspend, 2025-06-11

### ****- "Reader Name"
Be very careful using this version. Sometimes it drops the last character in the reader name.
-- Readers are us, 2024-06-17

### *---- "Saved Templates gone"
App upgraded and all my saved template’s disappeared. To make matters worse, when I try and create new templates to replace them the app won’t let me. The template has to be assigned to a category and the app has a bug that will not let you add to categories. I’m completely at a loss as to why you would release something that has clearly been so poorly tested. This is another brick in the wall as to why looking at HID alternatives makes more sense.
-- App updated = user loses, 2023-03-10

### *---- "Templates no longer work"
This app has not gotten better, with each release it seems that more is required from me, the end user, and less from HID. Why do you need my location, what happened to Templates? After upgrading to to the latest version all my saved templates are gone, I’m no longer able to add a template, due to the inability to select a required Category even though I’ve created 15+ categories. In its current state the app is next to useless.
-- KJRatliff220, 2023-03-03

### *---- "Helpful. But broken. Again"
Such a helpful app. But now it just crashes every time I open my templates so I can’t use it. This makes it extremely difficult to utilize reliably!  Please help!
-- TheLisnakFactor, 2021-10-26

### *---- "Location services?"
This app is useless unless you want to enable location services.   I can see why it could be a feature but why force me to turn it on?    In the days of security breaches and ransom hacks I’m not sure my customers (especially the ones that make me sign an NDA) would appreciate me allowing you to keep a database of what, where and how your readers are configured for them.  I expect more from a company leader in the security industry.
-- allgoodnickmanestaken1234, 2021-06-24

[View all HID Reader Manager reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## HID Reader Manager Discovered Keywords
- hid reader manager
- hid mobile access
- hid
- hid mobile
- hid global

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## HID Reader Manager Available In
- [United States](https://apptail.io/app/hid-reader-manager-mAab/united-states)
- [Australia](https://apptail.io/app/hid-reader-manager-mAab/australia)
- [India](https://apptail.io/app/hid-reader-manager-mAab/india)
- [Sweden](https://apptail.io/app/hid-reader-manager-mAab/sweden)
- [Canada](https://apptail.io/app/hid-reader-manager-mAab/canada)
- [United Kingdom](https://apptail.io/app/hid-reader-manager-mAab/united-kingdom)
- [France](https://apptail.io/app/hid-reader-manager-mAab/france)
- [Russia](https://apptail.io/app/hid-reader-manager-mAab/russia)
- [Czechia](https://apptail.io/app/hid-reader-manager-mAab/czechia)
- [China](https://apptail.io/app/hid-reader-manager-mAab/china)
- [Japan](https://apptail.io/app/hid-reader-manager-mAab/japan)
- [Netherlands](https://apptail.io/app/hid-reader-manager-mAab/netherlands)
- [New Zealand](https://apptail.io/app/hid-reader-manager-mAab/new-zealand)
- [Denmark](https://apptail.io/app/hid-reader-manager-mAab/denmark)
- [Brazil](https://apptail.io/app/hid-reader-manager-mAab/brazil)
- [Colombia](https://apptail.io/app/hid-reader-manager-mAab/colombia)
- [Spain](https://apptail.io/app/hid-reader-manager-mAab/spain)
- [Finland](https://apptail.io/app/hid-reader-manager-mAab/finland)
- [Malaysia](https://apptail.io/app/hid-reader-manager-mAab/malaysia)
- [Norway](https://apptail.io/app/hid-reader-manager-mAab/norway)
- [Poland](https://apptail.io/app/hid-reader-manager-mAab/poland)
- [Romania](https://apptail.io/app/hid-reader-manager-mAab/romania)
- [Singapore](https://apptail.io/app/hid-reader-manager-mAab/singapore)
- [Türkiye](https://apptail.io/app/hid-reader-manager-mAab/turkey)
- [Ukraine](https://apptail.io/app/hid-reader-manager-mAab/ukraine)
- [South Africa](https://apptail.io/app/hid-reader-manager-mAab/south-africa)
- [Greece](https://apptail.io/app/hid-reader-manager-mAab/greece)
- [Hungary](https://apptail.io/app/hid-reader-manager-mAab/hungary)
- [Indonesia](https://apptail.io/app/hid-reader-manager-mAab/indonesia)
- [Ireland](https://apptail.io/app/hid-reader-manager-mAab/ireland)
- [Israel](https://apptail.io/app/hid-reader-manager-mAab/israel)
- [Chile](https://apptail.io/app/hid-reader-manager-mAab/chile)
- [Iceland](https://apptail.io/app/hid-reader-manager-mAab/iceland)
- [Italy](https://apptail.io/app/hid-reader-manager-mAab/italy)
- [Switzerland](https://apptail.io/app/hid-reader-manager-mAab/switzerland)
- [South Korea](https://apptail.io/app/hid-reader-manager-mAab/south-korea)
- [Kuwait](https://apptail.io/app/hid-reader-manager-mAab/kuwait)
- [Kazakhstan](https://apptail.io/app/hid-reader-manager-mAab/kazakhstan)
- [Lebanon](https://apptail.io/app/hid-reader-manager-mAab/lebanon)
- [Hong Kong SAR China](https://apptail.io/app/hid-reader-manager-mAab/hong-kong)
- [Mexico](https://apptail.io/app/hid-reader-manager-mAab/mexico)
- [Vietnam](https://apptail.io/app/hid-reader-manager-mAab/vietnam)
- [Nigeria](https://apptail.io/app/hid-reader-manager-mAab/nigeria)
- [Belarus](https://apptail.io/app/hid-reader-manager-mAab/belarus)
- [Thailand](https://apptail.io/app/hid-reader-manager-mAab/thailand)
- [Belgium](https://apptail.io/app/hid-reader-manager-mAab/belgium)
- [Panama](https://apptail.io/app/hid-reader-manager-mAab/panama)
- [Peru](https://apptail.io/app/hid-reader-manager-mAab/peru)
- [Philippines](https://apptail.io/app/hid-reader-manager-mAab/philippines)
- [Pakistan](https://apptail.io/app/hid-reader-manager-mAab/pakistan)
- [Argentina](https://apptail.io/app/hid-reader-manager-mAab/argentina)
- [Portugal](https://apptail.io/app/hid-reader-manager-mAab/portugal)
- [Taiwan](https://apptail.io/app/hid-reader-manager-mAab/taiwan)
- [Azerbaijan](https://apptail.io/app/hid-reader-manager-mAab/azerbaijan)
- [United Arab Emirates](https://apptail.io/app/hid-reader-manager-mAab/united-arab-emirates)
- [Dominican Republic](https://apptail.io/app/hid-reader-manager-mAab/dominican-republic)
- [Algeria](https://apptail.io/app/hid-reader-manager-mAab/algeria)
- [Ecuador](https://apptail.io/app/hid-reader-manager-mAab/ecuador)
- [Egypt](https://apptail.io/app/hid-reader-manager-mAab/egypt)
- [Saudi Arabia](https://apptail.io/app/hid-reader-manager-mAab/saudi-arabia)
- [Austria](https://apptail.io/app/hid-reader-manager-mAab/austria)
- [Germany](https://apptail.io/app/hid-reader-manager-mAab/germany)
- [Cyprus](https://apptail.io/app/hid-reader-manager-mAab/cyprus)
- [Lithuania](https://apptail.io/app/hid-reader-manager-mAab/lithuania)

---

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