Hightail

I’ve used many photo platforms working in marketing & communications. Our agency introduced me to Hightail to share & manage images for a website rebuild in 2021 with 8 team members & it was perfect. It’s the best platform I’ve ever used & we continue to use its unlimited storage. The ability to see, store & share photos is awesome! You have thumbnails, file size, ability to easily share links to individual images, groups or whole “spaces”/folders. It’s easy, flexible and far out surpasses DropBox, Google, SmugMug, Flickr, etc.

This app is so buggy and inconsistent. It’s by far the worst thing I’ve ever downloaded on my phone.

You cannot download videos from the app, nor can you access different file groups. Overall a terrible app that gets progressively worse with each update.

I’ve had access to hightail for years.. it wasn’t until recently with the updates did I start having trouble. I cannot watch videos if my phone is on silent, I cannot put videos into full screen mode, I cannot download videos, I cannot seek on videos, I cannot play audio without keeping my phone unlocked the whole time, I cannot watch a video in miniplayer mode, I cannot listen to audio with the audio in the background. Each update the app gets worse and worse.

Pro member. My login works for Hightail on desktop, but not on the app. Then, when you finally do get in, there are no records of sends. I am beginning to rethink my membership.

Worst set-up process ever. Got so frustrated with the setup process that I gave up! I really don’t need the file that was shared. I would never suggest or use this.

From yesterday I can’t see the videos or download from the app, in the computer work properly but in the iPhone not Please fix it quickly

I can’t access anything when I open the app. It just crashes.

I've used Hightail successfully to download lecture classes from my teacher. Now suddenly the Hightail logo is different, the screen is different, and none of my teacher's current links appear. HELP!!

The interface is difficult to figure out, or at least the way it is showing up on my MacBook is difficult. There is no simple, direct way to simply select and send a file. Also, it won't send video files. This was a waste of time and money.