---
title: "Hitachi AC Customer Care - Reviews, Revenue and Downloads in India | Apple App Store"
description: "HITACHI India facilitate mobile based solution to connect Hitachi for Service.  Features in HITACHI India Customer Care Application: * Buy AMC & Extended Warranty Via Online Payment Gateway: Can Purch"
---

# Hitachi AC Customer Care — India

![Hitachi AC Customer Care App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e2/a3/57/e2a3574b-1e45-6e5e-984d-ad02486bc60b/AppIcon-0-0-1x_U007emarketing-0-8-0-85-220.png/400x400bb.png)

**Developer:** [Bosch Thermotechnik](https://apptail.io/developer/bosch-thermotechnik-LFJ)
**Category:** Utilities
**Rating:** 3.3/5 (4 ratings)
**Price:** Free
**Bundle ID:** com.hitachi.customer
**Store:** Apple App Store
**Country:** India
**Version:** 4.2 (released 2026-07-08)
**Original Release:** 2017-03-15

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/in/app/app/id1213257368)
**AppTail Page:** [https://apptail.io/app/hitachi-ac-customer-care-yVxj/india](https://apptail.io/app/hitachi-ac-customer-care-yVxj/india)

## Hitachi AC Customer Care Description
HITACHI India facilitate mobile based solution to connect Hitachi for Service.

Features in HITACHI India Customer Care Application:
* Buy AMC & Extended Warranty Via Online Payment Gateway: Can Purchase AMC & Extended Warranty of In-Warranty & AMC Products.
* Best way to connect HITACHI for services like Installation / Repair / Maintenance
* Track Service Request
* Digital Quotation & Receipt

How to make use of HITACHI Mobile Application:
1. Join Hitachi Family by registering yourself (Only authentication required for existing Hitachi customer)
2. Automatically logged in based on your registered mobile number
3. Add your new products
4. Request for service
5. Track Service Request
6. Opt for AMC & Extended Warranty pack
7. Digital Quotation & Receipt
8. Write to Hitachi

## Hitachi AC Customer Care Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/b8/54/fe/b854fe57-9b9b-ce2e-9aa8-54dfd88ac5b5/745df676-ab8d-4656-94b4-456ba10d63ad_Simulator_Screen_Shot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-07_at_15.11.29.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/15/b3/54/15b35498-4f12-b64e-acc0-3d0987184838/86409d06-ef0e-4912-addb-5837af7a6a8b_Simulator_Screen_Shot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-07_at_15.11.47.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/82/e7/a8/82e7a869-0630-febf-cf2b-cdebac74958f/9147e32d-514a-4266-ac82-4f9485f4d289_Simulator_Screen_Shot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-07_at_15.12.26.png/2048x2732.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/c7/aa/66/c7aa6689-0dcd-9744-f46e-6c4be800926e/517e721e-03a1-4342-afdf-d58dcc18dec7_Simulator_Screen_Shot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-07_at_15.12.41.png/2048x2732.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/dc/0d/d9/dc0dd937-b0e0-a3e7-f753-bb5186a7dd2c/6f9fa2af-3227-4e16-9ea8-f939b1e5a2c4_Simulator_Screen_Shot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-07_at_15.12.48.png/2048x2732.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/fc/c1/27/fcc127c4-89a0-7e6c-7c6a-3dd5a51a0086/8b0c4ba0-894c-44e9-99ef-8d3911d5f516_Simulator_Screen_Shot_-_iPad_Pro__U002812.9-inch_U0029__U00286th_generation_U0029_-_2023-08-07_at_15.13.03.png/2048x2732.png)

## Hitachi AC Customer Care Rating Breakdown in India
- 5 stars: 2 (50%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 1 (25%)
- 1 stars: 1 (25%)

## Hitachi AC Customer Care Reviews in India

### *---- "Pathetic service / abuse staff behaviour"
Very bad service and staff behaviour/ service staff is using abuse language, don’t buy products and service both are pathetic.
-- Sudhanshu ranjan dubey, 2024-07-21

### *---- "Ac"
Worst product
Worst service
Worst staff
Now i m thinking why did I purchase A.C from hitachi
Only within 1month my A.C not working, not cooling. I had complained they said within 48 hours our tech team will see. Now 15 days passed away their tech team said we don’t have time right now. 
Kash me pehle ye saare comment padh leti to hitachi se nhi purchase krti.
-- Azmshsjdmdb, 2024-06-19

### *---- "Worst service"
Not getting otp  & not user friendly app. Mail id and contact number also not giving reply. Very disappointing customer service experience.
-- Achintaa, 2024-06-18

### *---- "Quality it Hitachi AC are in question now a days"
I have a hitachi 1 ton AC(2022 purchase) which broke down within 1.5 years of its life. No cooling. Technician came and said no gas and it might be a coil issue. Question: how come coil issue comes within such a short period. I wrote several emails to customer service but no luck to receive a proper justification. This type of product should be called back by company. I further drilled down and indeed found there was a leak in coil. Now why customer has to face this repair cost over head. No clarification received. The product broke down again. Last time service team wanted uninstall , reinstall, repair and carrying cost to their service centre from customer. After this is escalated I got the service done and had to pay 4650 repair cost for a product worth less than 40K and age less than 2 years . I was fan of hitachi and was buying their product from 2015. So far bought 5 ACs. Now I have doubt on the quality after coil leaked and this repair cost imposed on customer for a manufacturing quality issue.
-- BKM7777, 2024-05-23

### *---- "Please, don’t ever buy Hitachi air conditioner"
The hitachi a/c service is horrible and it will take at least 10 days to two months for you to get service or break down service. That too you should  have called them, mailed them minimum 20 times.  Check with any hitachi customer who had service issues and they will say the same. Buy any air conditioner which is good in service.
-- Chennai food enthuist, 2023-05-26

### *---- "Service not give"
Very bad service they dont complete their service that they offered in 1 year
-- rakhi minda, 2023-04-20

### *---- "Bed sarvice"
11/4/23 After booking the service, no one has come so far. If the service is bad, it will come when I call. Also, the technician does not pick up the phone. Complain no. 23041105373.
-- hitachi ac, 2023-04-14

### *---- "Poor App and Pathetic Customer Service"
I have been facing an issue with one of their Split AC for over a year. There is a leakage which the Hitachi Service Vendor is not able to fix. Every time you raise a request from the app the vendor cancels the request from the back end saying customer not available. Even though the service engineer comes and looks at the problem. Just because they are not able to fix the problem they cancel request to show that they are productive. 
I am regretting my purchase and will never buy a Hitachi product again. Also will tell all my family and friends never to buy a Hitachi.
-- Ss11220, 2022-04-22

### *---- "Hitachi ac =Worst ac"
Worst ac i have ever seen and worst service also
-- Yash.hotwani, 2022-04-05

### *---- "Horrible After Sales Service"
Money mongers no accountability and help after you purchase their product
-- Rohit992672, 2022-04-04

[View all Hitachi AC Customer Care reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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