---
title: "HMSA: 24/7 Online Doctor Visit - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "HMSA’s Online Care virtual doctor app connects you to the best doctors on demand, from anywhere in Hawaii. There's no need to make a doctor appointment - download the app and get real-time virtual car"
---

# HMSA: 24/7 Online Doctor Visit — United States
> Video call board-certified MDs

![HMSA App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/34/af/5d/34af5dbf-7776-36ed-c0de-df816bf9db19/AppIcon-0-0-1x_U007emarketing-0-7-0-0-85-220.png/400x400bb.png)

**Developer:** [Hawaii Medical Service Association](https://apptail.io/developer/hawaii-medical-service-association-cOYb)
**Category:** Medical
**Rating:** 4.9/5 (8,641 ratings)
**Price:** Free
**Bundle ID:** com.americanwell.OnlineCareMember.HMSA
**Store:** Apple App Store
**Country:** United States
**Version:** 12.24.000 (released 2026-05-01)
**Original Release:** 2013-11-25

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id585805380)
**AppTail Page:** [https://apptail.io/app/hmsa-247-online-doctor-visit-UZc/united-states](https://apptail.io/app/hmsa-247-online-doctor-visit-UZc/united-states)

## HMSA Description
HMSA’s Online Care virtual doctor app connects you to the best doctors on demand, from anywhere in Hawaii. There's no need to make a doctor appointment - download the app and get real-time virtual care from a doctor, pediatrician, or therapist on your mobile phone. Online doctors are available 24/7, 365 days a year, and you can make an appointment with a therapist of your choice. It’s easy, secure and affordable.

Have a question to ask a doctor, pediatrician or psychologist? Get the care and treatment you need urgently - typical issues include:
• Diabetes and hypertension
• Bladder and urinary concerns
• Cold and flu symptoms
• Skin Conditions
• Headache, fever, ear pain
• Bronchitis
• Medication management
• Depression and anxiety disorder

Just choose the type of visit you are looking for and select a provider. Depending on the issue at hand, the doctor can diagnose, suggest follow up, and prescribe medication, when appropriate. Our doctors care about helping you feel well! Get the #1 medical app in Hawaii now!

Please note that telehealth is not for emergencies. If you’re having a medical emergency, call 911.

Now integrated with Apple’s Health app, you can share your health information with the doctor during your Online Care visit such as your heart rate, blood pressure, temperature, blood glucose, weight, nutritional information, and respiratory rate.

## HMSA Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9c/82/4e/9c824ecc-50f7-3067-756f-c09687b90963/01_65.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/61/51/3e/61513e09-e61f-0f2e-799c-2f666d174d97/02_65.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3f/ff/25/3fff25cf-c111-eb28-fccb-e616b1942b0d/03_65.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/78/94/2f/78942fb7-76e8-5ae9-03cf-49f3dd5416a7/04_65.jpg/1242x2688.png)

## HMSA Rating Breakdown in United States
- 5 stars: 7,819 (90%)
- 4 stars: 566 (7%)
- 3 stars: 154 (2%)
- 2 stars: 40 (0%)
- 1 stars: 62 (1%)

## HMSA Reviews in United States

### ***** "Online Care is the best!!"
Love this app! It’s so easy to navigate and I never have any issues! Having online care is the best!
-- Tigah808, 2025-08-23

### ***** "Good provider"
Dr was thorough and friendly
-- Sunshinerise, 2025-07-15

### *---- "Not 24/7"
Umm, no providers online. All offline.
-- MysteryShopper12, 2025-06-19

### ****- "There were quite a few incidents where I was blacked out and then reconnected. I have 250mbs"
Good except for the extreme long weight and the blackouts that were very irritating 20/32 at a time
-- Steven Slater m, 2025-04-23

### ***** "N/A"
N/A
-- YahYousazoo, 2025-04-12

### ***** "Great!"
Love having this telehealth option! The provider that I see is very professional and empathetic!
-- Mmzthomas, 2025-02-16

### **--- "Lots of room for improvement"
The site is a great tool to have but it is buggy and slow. I’ve had loads of problems connecting with providers that eats into my appointment time. It would also be nice if there was a way to differentiate is a provider strictly uses this for their regular patients or if they’re actually available and accepting new patients. It should say something if they’re listed as AVAILABLE but then it just never gets to them because they’re with another patient. Such a waste of time to find they’re not accepting new patients too. Maybe have a separate module for those that use this for their regular patients and a separate module or filter if they’re actually available to have a visit with you now….
-- kaimuki808review, 2024-12-06

### ***** "Great app"
Super friendly doctors
-- Garrehh, 2024-10-29

### ***** "Very bad programming."
Three of my last four therapy sessions did not function properly.  The first two were cancelled and I went without.  The third was fine.  The fourth had video problems.  We ended up only talking and hearing each other, like a phone call.  And this was after a long delay connecting.  A phone call would have been better.

After the session, the portal asked me to rate it.  I gave it the bottom score.  It then went around and around in circles again.  I had to write this report by logging into the App. Store myself, and not let the portal handle things.

When I contacted Amwell, the company that creates the HMSA Online Care portal, they claimed everything was fine.

When Amwell asked me to rate their Support, I asked them which one?  I spoke to two people.  One good, one bad.  Amwell does not answer replies nor explain things well when asking in the first place.  But they are good at sending emails asking for the same thing over and over.  Artificial Intelligence Harassment aka junk e-mail.
-- Lady Misil, 2024-09-09

### ***** "Sam"
Was fast and very efficient, 100% recommendations
-- saaaammmmmmmy, 2024-09-04

[View all HMSA reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## HMSA Discovered Keywords
- livehealth online mobile
- 24/7 online doctors
- certified service
- emburse certify
- associates online
- 7/24 online
- online doctors 24/7
- doctor’s visits online
- m-services
- 24/7 online doctor visit

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