---
title: "HMWSSB Citizen Services - Reviews, Revenue and Downloads in India | Apple App Store"
description: "HMWSSB (Hyderabad Metropolitan Water Supply and Sewerage Board) is constitued under Hyderabad Metropolitan Water Supply and Sewerage Act 1989 (Act No . 15 of 1989 ),  with the following Functions & Re"
---

# HMWSSB Citizen Services — India

![HMWSSB Citizen Services App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d6/13/fc/d613fceb-ade0-194a-1138-69fd3203817d/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [HMWSSB](https://apptail.io/developer/hmwssb-hnyLz) (India)
**Category:** Productivity
**Rating:** 1.8/5 (13 ratings)
**Price:** Free
**Bundle ID:** com.hmwssb.citizenservices
**Store:** Apple App Store
**Country:** India
**Version:** 10.0 (released 2026-07-05)
**Original Release:** 2025-08-28
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/in/app/app/id6747804367)
**AppTail Page:** [https://apptail.io/app/hmwssb-citizen-services-GSEx/india](https://apptail.io/app/hmwssb-citizen-services-GSEx/india)

## HMWSSB Citizen Services Description
HMWSSB (Hyderabad Metropolitan Water Supply and Sewerage Board) is constitued under Hyderabad Metropolitan Water Supply and Sewerage Act 1989 (Act No . 15 of 1989 ),  with the following Functions & Responsibilities in the Hyderabad Metropolitan Area.

The Supply of potable water including planning, design, construction, maintenance, operation & management of water supply system, manholes, 
water leakage, water treatment plants in Hyderabad Metropolitan Area.
Sewerage, Sewerage Disposal and sewerage treatment works including planning, design, construction, maintenance,
 operation & management in Hyderabad Metropolitan Area.

Hyderabad Metropolitan Water Supply & Sewerage Board (HMWSSB) Consumer Services App is launched so that a citizen 
can avail it's services like booking a tanker, payment of bill, and register any grievance like water leakage, manhole cover missing etc.,
It supports bilingual interface in both telugu and English.

Features:
-------------
Consumer Services:
1. Book a Water Tanker 
2. Register any Grievance
3. Tanker Status
4. Complaints Status
5. My Account and Bill History
6. Online Bill Payment
7. Payments of bill
8. Know your Officer

Non Consumer Services:
1. Register Missing Manholes Cover
2. Water Supply leakage 
3. Sewerage over flow 
4. Illegal Connections report
5. New Water Connection status
6. Rain Water Harvesting
7. Update Rain Water Pit Details
8. Pay Bills online.

## HMWSSB Citizen Services Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b2/46/3d/b2463d00-5517-e359-c5d4-74f207e65a6b/Simulator_Screenshot_-_iPhone_14_Pro_Max_-_2025-11-28_at_15.59.54.png/1290x2796.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ee/e5/80/eee5809f-ab39-12b4-f0fa-58659e6ad63f/Simulator_Screenshot_-_iPhone_14_Pro_Max_-_2025-11-28_at_15.59.44.png/1290x2796.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f9/a9/9a/f9a99a30-852f-1a29-c1ba-27048071a1ba/Simulator_Screenshot_-_iPhone_14_Pro_Max_-_2025-11-28_at_16.00.27.png/1290x2796.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/91/f0/a0/91f0a00b-93fb-85e6-6ed1-03363c05273c/Simulator_Screenshot_-_iPhone_16_Pro_Max_-_2026-06-28_at_19.13.40.png/1320x2868.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/13/71/fa/1371fa9d-b4bf-f3be-ef0e-3b44ff304527/Simulator_Screenshot_-_iPhone_16_Pro_Max_-_2026-06-28_at_19.30.03.png/1320x2868.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/74/59/f4/7459f471-6aa3-ea13-8839-511b950fa097/Simulator_Screenshot_-_iPhone_16_Pro_Max_-_2026-06-28_at_19.21.06.png/1320x2868.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8a/39/b1/8a39b141-c49f-b1b3-b36b-3c432572729c/Simulator_Screenshot_-_iPhone_14_Pro_Max_-_2025-11-28_at_16.01.35.png/1290x2796.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/fe/14/24/fe1424da-8a35-4e79-cf4d-9b0632f30eb8/Simulator_Screenshot_-_iPhone_14_Pro_Max_-_2025-11-28_at_16.00.58.png/1290x2796.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c3/a2/b6/c3a2b660-15bc-dc8b-f744-80ec0d5ba304/Simulator_Screenshot_-_iPhone_14_Pro_Max_-_2025-11-28_at_16.01.47.png/1290x2796.png)

## HMWSSB Citizen Services Rating Breakdown in India
- 5 stars: 2 (15%)
- 4 stars: 0 (0%)
- 3 stars: 1 (8%)
- 2 stars: 0 (0%)
- 1 stars: 10 (77%)

## HMWSSB Citizen Services Reviews in India

### *---- "WORST APP , USELESS HMWSSB"
The app is not working since 2 months ..there were n number complaints given regarding the same. The HMWSSB and the govt of Telangana seems least bothered about the problems faced by the citizens.. useless HMWSSB, u never understand that plight of the customers. The services provided by the department is not useful. Please do update the App.
-- RANJITH REDDY P, 2026-09-29

### *---- "Poor maintenance"
Not opened since one month, as usual govt apps always be the same no change experienced
-- Ashish bole, 2026-07-15

[View all HMWSSB Citizen Services reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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