---
title: "HomeServe UK - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "We’ll help keep your home running smoothly, on the go with our HomeServe app!  As one of the country’s leading home assistance providers, we’ve got over 30 years of experience in looking after UK home"
---

# HomeServe UK — United Kingdom

![HomeServe UK App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/2e/5b/c1/2e5bc108-85e7-a932-f155-b098a401d3f1/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [Unknown](https://apptail.io/developer/unknown-gjud) (United Kingdom)
**Category:** Utilities
**Rating:** 4.5/5 (1,239 ratings)
**Price:** Free
**Bundle ID:** com.homeserve.customer
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.5.15 (released 2026-01-22)
**Original Release:** 2016-06-27

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1119200594)
**AppTail Page:** [https://apptail.io/app/homeserve-uk-MTWk/united-kingdom](https://apptail.io/app/homeserve-uk-MTWk/united-kingdom)

## HomeServe UK Description
We’ll help keep your home running smoothly, on the go with our HomeServe app!

As one of the country’s leading home assistance providers, we’ve got over 30 years of experience in looking after UK homes. So you’re in safe hands.

Download for free and keep the app stored on your smartphone for peace of mind should something go wrong, you can make a claim, cancel a claim, view your policy coverage and call us directly in just a few clicks. It&#039;s also packed with engineer hints and tips. 

With the HomeServe app, you can:

• Make / Cancel a claim
• Manage your appointments
• View your product details
• Chat with us or call us in one click
• View handy hints and tips

Who can use the app?

The HomeServe App is for the management of Homeserve domestic insurance policies.

If you&#039;re a landlord please visit 

Getting started

Once downloaded, you will be able to link your HomeServe account by entering your product details. Simply add a 4 digit PIN for added security on subsequent app logins.

Multiple products

If you have multiple products through HomeServe and can&#039;t see them all when you are logged into the app, you can try logging in with your individual policy numbers to see them all.

Having problems?

If you’re having problems using the app or want to give us some feedback visit www.homeserve.co.uk/uk/contact-us

Terms and Conditions

By downloading our app you are agreeing to be bound by our terms and conditions of use and we advise that you read these carefully once you have downloaded the app. If you do not agree with them, please do not continue to use the app.

## HomeServe UK Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/99/f1/98/99f19838-9fa5-6d07-b319-d10f09d83048/3721f9f7-4fb8-42d2-b4b1-9aa2af6bf6db_img-1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/64/0b/8d/640b8d97-3397-492d-a243-b3890d1f18c2/94bc3966-21c9-4be9-a78c-62d9249254ae_img-2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/81/66/20/816620b4-2c4a-fb80-7d10-93b8cbc99b56/mgmt-appt.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bf/13/bb/bf13bbc4-e1b1-2a8f-a63d-2cbed71f3b54/22663600-f7f6-4847-b97d-57be93167eef_img4.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5c/f1/34/5cf134d6-3d46-1c30-9780-36ea4415e09a/5772e809-412f-413e-8f83-cd7e98e12d58_img-5.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/28/f9/96/28f99682-9611-cd31-1f4a-02e8c5e90d16/2033d103-2df1-48d5-b0f2-f2ce5d74b065_img6.png/1242x2688.png)

## HomeServe UK Rating Breakdown in United Kingdom
- 5 stars: 971 (78%)
- 4 stars: 113 (9%)
- 3 stars: 23 (2%)
- 2 stars: 22 (2%)
- 1 stars: 110 (9%)

## HomeServe UK Reviews in United Kingdom

### ***** "Exceptional service"
Last night I had a burst pipe. The engineer arrived shortly after my telephone call to HomeServe. The pipe was quickly repaired.
The engineer was efficient and very professional. 
The water was turned back on and all was back to normal.I am so grateful for this service which was available late at night …you never know when a  pipe will burst!
And thank you to Paul,  a brilliant engineer.
-- from sheffield with, 2024-12-05

### *---- "Poor communication"
Poor communication when service booked.  Won&#039;t use again when this year is up
-- 150920 lappland, 2024-09-25

### *---- "Very poorly  developed  app. Can’t link accounts …"
We have three separate Homeserve accounts: Boiler and Central heating, Electrical and Plumbing &amp; Drainage.  It is impossible to link the three accounts using the App.  So we still have to call to book an appointment.  This is a very poorly written app.  Get your API service sorted out please ☹️
-- Matt2820, 2024-09-19

### ***** "Simple!"
Straightforward, just the way I like it :)
-- Bun F1, 2024-08-14

### *---- "Poorest service"
Avoid this company, they have the poorest service. They don’t even deserve a star.
-- arikdik, 2024-06-18

### **--- "Policies should link together if you have more than one"
It’s not good that you have to log out and then in again using a different policy number if you have more than one policy. Pointless having an app really if they don’t link. Might as well use the website-based site that links all the policies together. I can never remember my policy numbers when out and about so would just use Google Chrome on my phone to login to my account.
-- jl123987654, 2024-06-05

### ***** "Brillant service"
Had a toilet that kept running on , so made a claim online. It was so easy to do and they came out the sane day to fix it ! All I had to pay was my excess fee . Extremely impressed with the service. The engineer was very knowledgeable and friendly . Highly recommend!
-- miss Vodafone, 2024-05-21

### *---- "Policies"
I have plumbing and drainage , and electric policies.
Only plumbing policy will appear on the app, used to be able to access
Both, as i am unable to access electrics account ,l will stop direct debit if this is not resolved
-- Nev in Leeds, 2024-05-07

### ***** "Great App"
Lovely app nice chat facility option
-- MR KKKKKKKKKKKKKKKKKKKK, 2024-05-01

### *---- "Bad Service at a High Price"
Booked an Engineer to call between 1pm -6pm at 16.00 still waiting so went to make a coffee, I look into my back yard and see a card flying around in the wind, called and no answer (that wrong, he had my home and mobile number both of which were with me all day) no access to front ( road works at front so that’s right, but a call to home or mobile phone or even an email and he would’ve been directed to rear where the is parking and easy access to Kitchen) 
Rebooked for next day so going to play HomeServe Roulette for a 2nd day 😡
-- ChrisB12398, 2024-04-30

[View all HomeServe UK reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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