Hoover Wizard

A great app and fast options

A great app and fast options

Bought this washer dryer specifically for the wifi feature. Never been able to connect. Decided to give it another go. Message popped up that my machine is no longer supported by this app so I won’t be able to use the features. Can I get refunded for my wasted money then Hotpoint ??

I recently bought a hoover washing machine and thought I should try the wifi option. When I searched it up I saw such low reviews and thought it must be a joke as they were all saying it’s horrendous with some referring to the creators as blind. This was far exaggerated this app is so easy to navigate it could be a bit better but as can all things such as the selection however this made me want to write a review to try and better its name as it truly does not deserve such bad ratings .

The only way to wash and dry was on the app and now they are just removing support!!

If I could give zero stars I would - that reflects the functionality. NONE. It seems that you are no longer able to connect machines to the app - allegedly due to changes in legislation. So change your internet provider and that is the end of your wifi enabled white goods. What is more the response from Hoover is that the machine still works “manually” so they have no responsibility. Two years old and part of the reason for selecting their product has gone! ABSOLUTELY DISGUSTED WITH HOOVER. I urge anyone reading this, with a similar experience to write a review. We need to stop large companies from charging premium prices for features they do not then support for the life of the product.

Bought 3 years ago, the app no longer supports the model. Great stuff. First and last hoover appliance I’ll buy.

...but this deserves one (star). All this app does is replace the annoying buttons on the machine itself. The app, user interface and physical machine in fact, are genuinely pretty terrible. Specifically for the app, it's decided that it now won't let me control the machine when I'm on my home wi-fi. I've troubleshooted, but nothing. I have to disconnect from wifi (so that it thinks I'm "outdoors") so that it'll potentially work. Aside from that, there are spelling mistakes! How "smart" can a washing machine be when the developer isn't even smart enough to look at a dictionary? Genuine question. It's so unreliable. Buy a different machine.

Particularly got a model that could be accessed remotely. App doesn’t work at all. Won’t let me register it or pick it up on my phone. I use h20 with my machine. And that is fantastic. But this dryer isn’t compatible with that app. What’s the point of an app that doesn’t work on iOS.

App crashes every time I try and open it! Pointless part of the tech and selling point! Even with bug fixer, it’s still not working!