No waste time
For what I just went through registration process?!!! For to see that you are not in my area US?!!!
4.73 out of 5
4,381 ratings in United States
For what I just went through registration process?!!! For to see that you are not in my area US?!!!
I wish there was a way to send requests directly to the drivers we want first. And also a tipping option as well.
We have used this app a little over 2 years. Initially good service but the last year went from good to crappy. Drivers don’t even go to my door. I get a text on my phone driving to work - “I’m here hazards flashing on car outside” - so what I’m supposed to send my kid out in the dark??? What is that? Where is the safety measure of identifying yourself before you get in the car? I was standing outside waiting a few minutes- to see if the driver would even come out of her car and never happened. Plus she didn’t even bother to park outside my residence - her car was 3 bldgs down!!!! Drivers supposed to use a secret word- what secret word??? - last drivers never even mentioned to my kids. Charging patrons for safety measures that don’t exist!!!
Reliable drivers, good communication with the customer service and the team. This service worth every penny.
I’m happy that my son’s school contracts HopSkipDrive to drive kids home when they don’t have sufficient number for a full bus load. I feel safer that both the driver & my son need to have a matching code word to proceed with the drive. I like being able to track him, while on the road. And the customer service is exceptional. I emailed a question and immediately they responded. Thank you, thank you, thank you.
I work in healthcare and have an unpredictable schedule. My back up childcare pick up person was out of town and I decided to give this a go. I was very helpful and professional. Keep in mind that you need to schedule these things at least six or eight hours before. It's not like Uber where you can just use it whenever you want. Definitely will use it again.
I’m just blessed that you guys are able to assist my child with transportation every day and making her feel safe and on time thank you
Super helpful for those days I just can’t do it all. Pictures, car description, and text updates to me and my child offer reassurance and peace of mind. It’s a service I can count on - both to get my kids where the need to be on time, and to provide them a safe, comfortable experience.
Somebody who knows what they are doing needs to fix the app. Doesn’t let me log in after resetting my password.
I can’t even get to stage two and get a ride. This app is acting trashy. What am I suppose to do one day it works and now it’s doesn’t please fix your bugs I assume everyone is being affected
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