---
title: "Horizon Blue - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue"
---

# Horizon Blue — United States
> Horizon Blue Cross Blue Shield

![Horizon Blue App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/79/14/40/79144032-a29b-88b4-48f9-b7ce22e2c996/AppIconProd-0-0-1x_U007ephone-0-1-0-sRGB-85-220.png/434x0w.png)

**Developer:** [Horizon Healthcare Services](https://apptail.io/developer/horizon-healthcare-services-tUbb)
**Category:** Medical
**Rating:** 4.8/5 (79,353 ratings)
**Price:** Free
**Bundle ID:** com.horizonblue.memberportal
**Store:** Apple App Store
**Country:** United States
**Version:** 3.13.0 (released 2026-10-24)
**Original Release:** 2018-09-07
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1356335647)
**AppTail Page:** [https://apptail.io/app/horizon-blue-qAbb/united-states](https://apptail.io/app/horizon-blue-qAbb/united-states)

## Horizon Blue Description
The Horizon Blue app makes it easy to access your health plan information. Plus you can find care and connect with Horizon member services. The app is intended for use by Horizon members. Horizon Blue Cross Blue Shield of New Jersey is an independent licensee of the Blue Cross Blue Shield Association. 
 
 The Horizon Blue app is free and lets you: 
 
• View your benefits and coverage details. 
• Visit with a doctor 
• View, download and share your ID card 
• Find in-network doctors, hospitals and other health care professionals  
• Track your out-of-pocket costs 
• Submit medical claims

## Horizon Blue Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/2e/40/22/2e4022d7-353f-91c2-2fe7-78603ccd1f98/450665e9-635f-4026-8dd3-73b6f520a828_iOS_-_HZN_-Screen_Shots_6.5_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f2/cc/62/f2cc6205-f0c9-a048-ace1-c638643170ae/4453241a-91a7-4ad4-8251-8936523f6dbf_iOS_-_HZN_-Screen_Shots_6.5_8.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/aa/e9/e2/aae9e225-4f6f-45bf-cdb5-6f6207e8584f/342314e0-5807-427a-9fa7-6e4e2cdb6e19_iOS_-_HZN_-Screen_Shots_6.5_7.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ad/fd/47/adfd4722-10ce-06ee-4541-309c1836f1b0/218b312b-7189-426a-91c7-ae05fb5ce0ce_iOS_-_HZN_-Screen_Shots_6.5_4.jpg/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/f1/78/99/f178992e-572f-6321-6f4a-242daf9edf62/263507bf-02a5-45e8-b96b-b5a620153e90_iOS_-_HZN_-Screen_Shots_6.5_5.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8c/cd/ae/8ccdaef3-0558-9fe7-c9c4-606a0251e321/87b950dd-a100-407d-b853-d33190d78785_iOS_-_HZN_-Screen_Shots_6.5_3.jpg/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/3a/85/a0/3a85a006-3f82-4550-5631-a40aa11975b6/fcb6bc01-5524-4a7a-96d3-cd8298fa87d8_iOS_-_HZN_-Screen_Shots_6.5_2.jpg/1242x2688.png)

## Horizon Blue Rating Breakdown in United States
- 5 stars: 69,691 (88%)
- 4 stars: 7,108 (9%)
- 3 stars: 1,630 (2%)
- 2 stars: 286 (0%)
- 1 stars: 638 (1%)

## Horizon Blue Reviews in United States

### *---- "Constantly locked out"
I used to love the app, but there’s a problem at Horizon where I’m constantly being locked out of my account for “too many attempts” even though I made NO attempts to log in recently. This is an ongoing issue & support is completely unhelpful. Instead of fixing the issue, it’s happening repeatedly &  I’m constantly told to “give it 3-5 business days”…even though that doesn’t work & I’m trying to pay my premium that Horizon will not give me 3-5 business days to pay - they’ll just cancel my policy. It also makes the app useless!
-- S072999, 2024-12-30

### *---- "Benefits"
Even if your life depends on it this insurance will try to deny you care that your doctor recommends.
-- delfinovas1, 2024-12-23

### ***** "Hope"
I was recently diagnosed with Stage III cancer and my cancer team moved fast ,so Horizon moved fast and truly kind individuals.  Thank you
-- odinsdaughter#14, 2024-12-18

### *---- "just use the website"
every option just takes you to the website anyways which makes the app useless. serves no purpose. app was better months ago.
-- Daylinn.N, 2024-12-16

### **--- "Please add Face ID for login"
It’s very inconvenient to login to Horizon Blue without Face ID.
-- Edisoner, 2024-12-13

### ****- "Options"
Very good insurance and above all it covers many important things, but they should add language options so that each beneficiary or client can get the application in the language they can understand best, for that reason I give it 4 stars
-- 🫡💪🫡, 2024-12-10

### ***** "My fovorite"
Good
-- El gordo10., 2024-12-02

### *---- "Keeps randomly closing out"
This app is horrible. I only use it a few times a year for things they won’t let me do on the website. I’m not sure what happened recently but it keeps closing out unexpectedly after about 2 minutes. It’s not timing out, the entire app just shuts down. It’s horrible
-- Chollybot, 2024-11-30

### *---- "Complicated for no reason"
Sends me verification codes that still do not work
-- Reereereereereeeeeeeee, 2024-11-29

### *---- "Nothing Works"
A few years ago, honestly, last year, this app worked perfectly. You could log in and find a doctor and see what your insurance covers, but it doesn’t work at all.  Genuinely, I’ve never seen an app update and become completely useless. To whoever is working on this app, go back to the original version. Constantly having to go to a third party website to find a doctor is irritating. But when the third party website is always experiencing a technical issue, it’s just ridiculous.
-- Anameemana, 2024-11-28

[View all Horizon Blue reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Horizon Blue Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Medical | #185 |

## Horizon Blue Discovered Keywords
- healthcare services
- horizon
- blue cross blue shield new york
- bcbs anthem
- horizon app
- gorizont
- blue cross blue shield arkansas
- blue cross blue shield of south carolina
- blue cross blue shield virginia
- blue cross blue shield indiana

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---

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