Great app!
Love it so far, thanks for making booking easy
Yes, Hostelworld is completely free and it doesn't have any in-app purchases or subscriptions.
🤔 The Hostelworld app's quality is mixed. Some users are satisfied, while others report issues. Consider reading individual reviews for more context.
Hostelworld is free.
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4.83 out of 5
27,409 ratings in Australia
Love it so far, thanks for making booking easy
1 month ago or so, I did a search for a whole week, today I decided to re visit it and created a new order for 1 night, and when I got the email it said I had ordered a whole 1 week, so I sent a message through their contact centre with screenshots of what happened but all I received was an email saying I have to cancel, the room was 35 dollars for one night, But I have paid almost 60 dollars, with the previous booking where they’re caching the old data and not clearing it.
Made a booking, was confirmed, and then owner ask me for more money than was advertised. Customer service didnt help at all. Use another app/website instead. Like Booking. They are way more professional.
Owner told me to refund my money due to age restriction and cancel my booking but you hostel world did not support me , you hostel world did not request or email to owner in bled slovenia,
Keeps resetting my currency to EUR and I have to keep changing it. Also resets my dates so I have to reenter them for each hostel I select from my search. The UI is great but the actual function is sub-optimal and frustrating.
Very good hostel, clean, tidy. Perfect
I have used this app on my trips all the time, and It has been useful to find hostels with good prices
Very convenient. No bugs. Payments worked for me. Pricing seems dishonest. After selecting the duration of stay and number of tenants, the prices shown are still per person per night instead of showing the actual price.
I booked at a hostel and was told they had double booked me and someone else so I had to leave and find somewhere else despite paying my deposit (refundable). The hostel said they would send my deposit to hostel world and I would get it soon. Since then it has been over 4 weeks and no money to be seen. I contacted the hostel and they said they sent the money to hostel world to send to me (a couple of weeks ago) meaning that hostel world is holding on to my money. On top of that getting in contact with customer support has been the most difficult thing to get in contact with I have seen from any organisation I know of. Great app in general but just watch deposits on here.
Awful service. Is so difficult to talk with the customer service. And they charge you differents amount in your bank account
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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61
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Top Free
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71
|
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Top Free
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76
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Top Free
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79
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Top Free
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80
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