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- Choose from over 500,000 properties worldwide.
- Whether you’re planning a short hotel stay, last-minute weekend getaway, long holiday, business trip or anything in between, we have a property for every kind of travel.
- Enjoy the flexibility of free cancellation on most hotels**.
- Use Trip Planner to organise your travel plans in one place. Save your favourite hotels, holiday rentals, resorts and more—and share these with friends and family.
- See the hotel or holiday rental location on a map and read verified guest reviews.
FAST, EASY & SECURE BOOKING ON OUR APP
- It only takes a few taps to book your hotel.
- Pay now or later on most hotels.
- Save your payment details to book future trips even faster.
- Last-minute hotel booking.
OUR APP IS YOUR PERFECT TRAVEL COMPANION
- Save your confirmation and access your hotel or holiday rental booking details anytime—even offline.
- Easily manage your hotel or holiday rental booking on the go.
- Contact us or the hotel or holiday rental owner directly from the app.
- Opt-in for push notifications and we’ll send you updates about your hotel stay.
*Member Prices are available on selected hotels to logged in members and app users. The discount will be applied to the price of selected hotels (excluding applicable taxes and other fees). Subject to terms and conditions, see site for details.
**Free cancellation on most hotels. Some hotels require you to cancel at least 24–48 hours before check-in. See property pages on our app for details.
This app uses tracking technology. As disclosed in our Privacy Statement, we and our partners may collect personal information and other data. By using our app, you accept our Privacy Statement and Terms of Service.
The Hotels.com app uses information for analytics, personalisation and advertising. By downloading our hotel app, you agree to our privacy and cookies policies.
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Is Hotels.com free?
Yes, Hotels.com is completely free and it doesn't have any in-app purchases or subscriptions.
Is Hotels.com legit?
⚠️ The Hotels.com app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Bad information and extra fees not showing before payment
Booked hotel in denmark from denmark but was charged in usd and added 25% tax and service fee that was not showing in price that said incl tax. Tried calling but after unsuccessfully navigating bot phone answering machine someone finally got on the phone to redirect me to someone else who I then couldnt hear after which they hung up and never got back. No way of emailing through the confirmation emails or contact thus all in all less than 1 star
Ude af funktion 75% af tiden
Øv, hvor ville jeg ønske de ville fikse de MANGE fejl appen har. 3 ud af 4 gange får man fejlmelding og den 4. Gang skal man være meget tålmodig - den er en evighed om at åbne.
Når man kontakter dem, påstår de hårdnakket at appen fungerer som den skal
Ingen kundeservice
Umuligt og få fat i kundeservice, burde være 0 stjerne !
OK
I mean it works but I find it quite confusing to use the app to view reservations etc. could you make a list as a timeline instead? For instance right now I am in Pu Luong and have two different hotels in a three day period. But the app says “trip to Bá thuóc “and “trip to ‘Bá thuóc ‘ and ‘somewhere else’ “ - as if it is two different journeys. Why did it not just combine the two hotels in ‘Bá thuóc‘???
Also for how can I cancel and get a refund? How do I see pictures of the room I booked etc is very hard to find.
Kunne ikke indløse bonus at
Kunne ved sidste booking ikke bruge min bonusnat- og det var et hotel, hvor den kunne bruges. Ved betaling blev jeg bedt om at gå til den gamle side for at indløse, men den fandtes ikke. Fik desuden ingen bekræftelse, men pengene blev trukket. Var nød til at kontakte hotellet for at få bekræftet at jeg havde en overnatning. Prøvede at kontakte Hotels både på chat og telefon, men kunne ikke komme igennem uden reservations nummer - hvilket jeg jo ikke havde.
Elendig hjælp via chatbot
Jeg har brug for hjælp ifm fejl på jeres hjemmeside og kan ikke få fat i nogen der kan hjælpe da i har fjernet personlig betjening.... Elendigt!!!
Er Hotels ved at gå konkurs?
Jeg kan ikke book hotel. Jeg kan ikke starte chatbot, jeg kan ikke komme i kontakt med hotels.com mere?
Jeg ville nok vælge et andet sted at booke mine overnatninger i fremtiden.
Chatbot skriver “skrive funktion ikke aktiveret”
Hjemmeside skriver “Vi har desværre nogle problemer i øjeblikket. Prøv venligt igen”
Men nu har det været sådan i to dage?
Extremely buggy
Filters are missing, results are not sorted when choosing options, etc.
Meget ustabil
Man kan næsten ikke foretage sig noget i appen
Den kommer med mange fejlmeldinger
App down!
The app has not been working for quite some time now. Cannot access my bookings.
Iphone 12 pro max; ios 18.1.1
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