HotSOS Mobile extends MTech’s award winning desktop Hotel Service Optimization System to the field on mobile tablets and smartphones.
HotSOS is the premier application for empowering hotel employees to provide guests the best possible stay from a service and facilities perspective. Through HotSOS Mobile, employees and managers can access multiple functions catered to their role within the hotel operations....
The role based access notifies staff of awaiting service orders and allows them to view detailed information and manage pending work better. HotSOS Mobile also gives the ability to generate service orders and perform guestroom or public space inspections and gives department heads and hotel managers a tool to easily manage operations on the go.
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User Rating
2.8 out of 5
51 ratings
in United States
5 star
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Ratings History
Reviews
So much bugs
I use HotSOS everyday all day. It crashes all the time and kicks me out on through out the day. Has so much potential to be efficient but gives me a huge headache, it’s just not worth it sometimes. Also stops responding and doesn’t load the page completely.
No support for shortcuts
Can’t be a great app until it supports making work orders through the apples shortcuts app please add thank you
Notification issues
Leaving apart that the software is very slow even with good WiFi connection, in the last months it’s doesn’t sent anymore push ups notifications. It is making my job very difficult since I have to be checking my device every 10 minutes. It’s really miserable. Please fix the bug or whatever it might be.
Won’t let me log in
Stupid app my login won’t work on my phone so have to use computer at work
It has potential
App keeps staff logging them out constantly which in a hectic environment is problematic. And what’s with the fact that Android users are able to login without difficulty but for iPhone users is a nightmare ? Hopefully you read these reviews and do something about it.
Horrible App
This is by far the worst app I’ve ever had to download. I spend more time at work trying to get this app to log me in than I do actually responding to calls. Like since when is it acceptable to make me login 5 times in a row because it just keeps failing but even then it’s not guaranteed because after you finally log in the app will crash and you have to do it all over again.
Double log in
It’s a little annoying having to input your 4 digit pin and immediately having to type in your password to gain access.