---
title: "HotSOS Mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "HotSOS Mobile extends Amadeus' award winning desktop Hotel Service Optimization System to the field on mobile tablets and smartphones.  HotSOS is the premier application for empowering hotel employees"
---

# HotSOS Mobile — United States

![HotSOS Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/22/5f/d2/225fd2b2-28f5-4da8-a5f5-82d4f00e4f2c/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/400x400bb.png)

**Developer:** [MTech](https://apptail.io/developer/mtech-eaUb)
**Category:** Productivity
**Rating:** 2.7/5 (62 ratings)
**Price:** Free
**Bundle ID:** com.m-tech.hotsos
**Store:** Apple App Store
**Country:** United States
**Version:** 1.16.4 (released 2024-10-29)
**Original Release:** 2013-09-26

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id704551252)
**AppTail Page:** [https://apptail.io/app/hotsos-mobile-RCI/united-states](https://apptail.io/app/hotsos-mobile-RCI/united-states)

## HotSOS Mobile Description
HotSOS Mobile extends Amadeus' award winning desktop Hotel Service Optimization System to the field on mobile tablets and smartphones.

HotSOS is the premier application for empowering hotel employees to provide guests the best possible stay from a service and facilities perspective.  Through HotSOS Mobile, employees and managers can access multiple functions catered to their role within the hotel operations.... 

The role based access notifies staff of awaiting service orders and allows them to view detailed information and manage pending work better. HotSOS Mobile also gives the ability to generate service orders and perform guestroom or public space inspections and gives department heads and hotel managers a tool to easily manage operations on the go.

Please contact hospitality.support@amadeus.com to inquire more about Amadeus' innovative hotel solutions.

## HotSOS Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/27/ac/86/27ac8693-b22c-0e9c-5ec7-0c3e2cfcb5bd/1d47326a-bd4c-46cc-88ac-8f152d358ecc_login-1242_x_2688.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d7/d1/bb/d7d1bbd2-d993-8397-22d2-01d7ff4c6a49/serviceOrders-1242_x_2688.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/61/36/1f/61361f4a-7953-6d34-f563-709e5b34c6e1/mainMenu-1242_x_2688.png/1242x2688.png)

## HotSOS Mobile Rating Breakdown in United States
- 5 stars: 19 (31%)
- 4 stars: 5 (8%)
- 3 stars: 4 (6%)
- 2 stars: 3 (5%)
- 1 stars: 31 (50%)

## HotSOS Mobile Reviews in United States

### **--- "Does the job but not user friendly"
Biggest gripe is how it automatically logs me out every hour unless I make sure to open the app periodically. Then logging in I put pin, then I have to select the password box, select password manager at bottom of screen, select password from ios native password manager. The option for pin+face id would make it so much smoother. I spend 20 seconds logging in just to view a work order. For some reason the app also gives a duplicate work order for each one that's created. I do like that it notifies quickly and with a loud, distinctive alert tone. I work 3 properties and we use Quore as well, it's not any better. Definitely room for a startup to swoop in and do an app like this right.
-- derperstertskern, 2024-07-24

### *---- "Why do you NEED access to all my photos to use this app."
It requires you to have all permissions allowed to use this app. And timeout session is too short. It’s so annoying that I have to log back in everytime I finish a room.
-- ell heureux, 2024-04-13

### **--- "Ok app but…"
I wish I could see my pending tickets like I see on desktop. This doesn’t help when I need to follow up on something on the go and I don’t see any ticket numbers to refer to.
-- Mighty Rex, 2023-11-12

### ***-- "Need 5 minute option"
Good app, works most of the time but definitely needs a 5 minute option for putting rooms on hold! I.e. return later…5 minutes instead of 15 being the shortest.
-- angelskitcat, 2023-11-07

### *---- "Needs Improvement"
Terrible to navigate and hate double log in. Constantly logs you out.
-- Fire B., 2023-10-03

### *---- "So much bugs"
I use HotSOS everyday all day. It crashes all the time and kicks me out on through out the day. Has so much potential to be efficient but gives me a huge headache, it’s just not worth it sometimes. Also stops responding and doesn’t load the page completely.
-- MrVegasstrip, 2022-08-06

### *---- "No support for shortcuts"
Can’t be a great app until it supports making work orders through the apples shortcuts app please add thank you
-- Fork45, 2022-06-25

### *---- "Notification issues"
Leaving apart that the software is very slow even with good WiFi connection, in the last months it’s doesn’t sent anymore push ups notifications. It is making my job very difficult since I have to be checking my device every 10 minutes. It’s really miserable. Please fix the bug or whatever it might be.
-- maintenance_julian, 2019-01-28

### *---- "Won’t let me log in"
Stupid app my login won’t work on my phone so have to use computer at work
-- Drm707, 2018-11-21

### *---- "It has potential"
App keeps staff logging them out constantly which in a hectic environment is problematic. And what’s with the fact that Android users are able to login without difficulty but for iPhone users is a nightmare ? Hopefully you read these reviews and do something about it.
-- Kikobusta, 2018-11-19

[View all HotSOS Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## HotSOS Mobile Discovered Keywords
- hotsos mobile

## Apps Similar to HotSOS Mobile
- [FLASH Valet](https://apptail.io/app/flash-valet-kub/united-states)
- [Quore](https://apptail.io/app/quore-DDI/united-states)
- [KNOW Mobile](https://apptail.io/app/know-mobile-FDI/united-states)
- [Q-SYS UCI Viewer](https://apptail.io/app/q-sys-uci-viewer-GDI/united-states)
- [BeyondTrust Rep Console](https://apptail.io/app/beyondtrust-rep-console-JDI/united-states)
- [Innspector](https://apptail.io/app/innspector-KDI/united-states)
- [Nuvola](https://apptail.io/app/nuvola-MDI/united-states)
- [Disney Cast Life](https://apptail.io/app/disney-cast-life-NDI/united-states)
- [Craftable Mobile](https://apptail.io/app/craftable-mobile-QYdb/united-states)
- [Relay for Frontline Teams](https://apptail.io/app/relay-for-frontline-teams-WiFc/united-states)

## HotSOS Mobile Available In
- [United States](https://apptail.io/app/hotsos-mobile-RCI/united-states)
- [China](https://apptail.io/app/hotsos-mobile-RCI/china)
- [Australia](https://apptail.io/app/hotsos-mobile-RCI/australia)
- [United Kingdom](https://apptail.io/app/hotsos-mobile-RCI/united-kingdom)
- [South Korea](https://apptail.io/app/hotsos-mobile-RCI/south-korea)
- [Canada](https://apptail.io/app/hotsos-mobile-RCI/canada)
- [United Arab Emirates](https://apptail.io/app/hotsos-mobile-RCI/united-arab-emirates)
- [Israel](https://apptail.io/app/hotsos-mobile-RCI/israel)
- [Macao SAR China](https://apptail.io/app/hotsos-mobile-RCI/macau)
- [Netherlands](https://apptail.io/app/hotsos-mobile-RCI/netherlands)
- [Hong Kong SAR China](https://apptail.io/app/hotsos-mobile-RCI/hong-kong)
- [India](https://apptail.io/app/hotsos-mobile-RCI/india)
- [Spain](https://apptail.io/app/hotsos-mobile-RCI/spain)
- [South Africa](https://apptail.io/app/hotsos-mobile-RCI/south-africa)
- [Philippines](https://apptail.io/app/hotsos-mobile-RCI/philippines)
- [Kuwait](https://apptail.io/app/hotsos-mobile-RCI/kuwait)
- [Kazakhstan](https://apptail.io/app/hotsos-mobile-RCI/kazakhstan)
- [Colombia](https://apptail.io/app/hotsos-mobile-RCI/colombia)
- [Sri Lanka](https://apptail.io/app/hotsos-mobile-RCI/sri-lanka)
- [Russia](https://apptail.io/app/hotsos-mobile-RCI/russia)
- [Singapore](https://apptail.io/app/hotsos-mobile-RCI/singapore)
- [Thailand](https://apptail.io/app/hotsos-mobile-RCI/thailand)
- [Hungary](https://apptail.io/app/hotsos-mobile-RCI/hungary)
- [Indonesia](https://apptail.io/app/hotsos-mobile-RCI/indonesia)
- [Uzbekistan](https://apptail.io/app/hotsos-mobile-RCI/uzbekistan)
- [Greece](https://apptail.io/app/hotsos-mobile-RCI/greece)
- [Ireland](https://apptail.io/app/hotsos-mobile-RCI/ireland)
- [Iceland](https://apptail.io/app/hotsos-mobile-RCI/iceland)
- [Italy](https://apptail.io/app/hotsos-mobile-RCI/italy)
- [Japan](https://apptail.io/app/hotsos-mobile-RCI/japan)
- [Cayman Islands](https://apptail.io/app/hotsos-mobile-RCI/cayman-islands)
- [Lebanon](https://apptail.io/app/hotsos-mobile-RCI/lebanon)
- [Lithuania](https://apptail.io/app/hotsos-mobile-RCI/lithuania)
- [Latvia](https://apptail.io/app/hotsos-mobile-RCI/latvia)
- [Malta](https://apptail.io/app/hotsos-mobile-RCI/malta)
- [Mexico](https://apptail.io/app/hotsos-mobile-RCI/mexico)
- [Malaysia](https://apptail.io/app/hotsos-mobile-RCI/malaysia)
- [Nigeria](https://apptail.io/app/hotsos-mobile-RCI/nigeria)
- [Norway](https://apptail.io/app/hotsos-mobile-RCI/norway)
- [Nepal](https://apptail.io/app/hotsos-mobile-RCI/nepal)
- [New Zealand](https://apptail.io/app/hotsos-mobile-RCI/new-zealand)
- [Peru](https://apptail.io/app/hotsos-mobile-RCI/peru)
- [Pakistan](https://apptail.io/app/hotsos-mobile-RCI/pakistan)
- [Poland](https://apptail.io/app/hotsos-mobile-RCI/poland)
- [Portugal](https://apptail.io/app/hotsos-mobile-RCI/portugal)
- [Qatar](https://apptail.io/app/hotsos-mobile-RCI/qatar)
- [Romania](https://apptail.io/app/hotsos-mobile-RCI/romania)
- [Saudi Arabia](https://apptail.io/app/hotsos-mobile-RCI/saudi-arabia)
- [Türkiye](https://apptail.io/app/hotsos-mobile-RCI/turkey)
- [Taiwan](https://apptail.io/app/hotsos-mobile-RCI/taiwan)
- [Ukraine](https://apptail.io/app/hotsos-mobile-RCI/ukraine)
- [Vietnam](https://apptail.io/app/hotsos-mobile-RCI/vietnam)
- [Sweden](https://apptail.io/app/hotsos-mobile-RCI/sweden)
- [Armenia](https://apptail.io/app/hotsos-mobile-RCI/armenia)
- [Argentina](https://apptail.io/app/hotsos-mobile-RCI/argentina)
- [Austria](https://apptail.io/app/hotsos-mobile-RCI/austria)
- [Azerbaijan](https://apptail.io/app/hotsos-mobile-RCI/azerbaijan)
- [Belgium](https://apptail.io/app/hotsos-mobile-RCI/belgium)
- [Bulgaria](https://apptail.io/app/hotsos-mobile-RCI/bulgaria)
- [Bahrain](https://apptail.io/app/hotsos-mobile-RCI/bahrain)
- [Bermuda](https://apptail.io/app/hotsos-mobile-RCI/bermuda)
- [Brunei](https://apptail.io/app/hotsos-mobile-RCI/brunei)
- [Brazil](https://apptail.io/app/hotsos-mobile-RCI/brazil)
- [Belarus](https://apptail.io/app/hotsos-mobile-RCI/belarus)
- [Switzerland](https://apptail.io/app/hotsos-mobile-RCI/switzerland)
- [Chile](https://apptail.io/app/hotsos-mobile-RCI/chile)
- [Czechia](https://apptail.io/app/hotsos-mobile-RCI/czechia)
- [Germany](https://apptail.io/app/hotsos-mobile-RCI/germany)
- [Denmark](https://apptail.io/app/hotsos-mobile-RCI/denmark)
- [Dominican Republic](https://apptail.io/app/hotsos-mobile-RCI/dominican-republic)
- [Algeria](https://apptail.io/app/hotsos-mobile-RCI/algeria)
- [Ecuador](https://apptail.io/app/hotsos-mobile-RCI/ecuador)
- [Estonia](https://apptail.io/app/hotsos-mobile-RCI/estonia)
- [Egypt](https://apptail.io/app/hotsos-mobile-RCI/egypt)
- [Finland](https://apptail.io/app/hotsos-mobile-RCI/finland)
- [France](https://apptail.io/app/hotsos-mobile-RCI/france)
- [Grenada](https://apptail.io/app/hotsos-mobile-RCI/grenada)

---

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