The worlds worst app
This has got to be the worlds worst app. Buggy, limited basic functionality and only one parent can have access via the mobile app even though both have log ins. Something so basic that should work. Could not recommend less.
Description
Welcome to HubHello, the essential app for Australian families. This free, user-friendly platform connects parents and guardians with Early Childhood Education & Care Services across Australia. Stay informed and connected with your child’s early education journey anytime, anywhere. With HubHello, access crucial information all in one place, whether your child is currently enrolled or was previously part of one of the 5000+ services using HubHello.
Key Features:
• Daily Updates: Get real-time reports of your child’s activities, meals, naps, and more.
• Organisation: Manage last-minute bookings, pay fees, update forms, and connect with your service at your convenience.
• Progress Tracking: Access your child’s developmental reports and educational progress anytime.
• Direct Communication: Seamlessly communicate with your child’s educators and care providers.
• Stay Informed: Keep up with your child’s service’s events, special days, and important dates.
• Government Integration: Easily manage Child Care Subsidies with integration to the Department of Education and Services Australia. Get updates on eligibility, pending actions, eligible hours of care, YTD absences, and more.
• Data Ownership: Update details once, and they automatically sync with linked service providers. Take your data with you when you move on from a service.
• Waitlist and Enrolment: Register for care, accept tour or placement offers, and update shared information through online forms.
• Parent Resources: Access a library of resources, articles, tips, and advice about early childhood education and parenting.
• Safety and Security: Trust that your service uses HubHello programs to support your child’s safety, health, and education.
HubHello unites all of your children’s records, past and present, into one convenient account that you own and manage.
We Value Your Feedback:
For any feedback or suggestions about our app, please fill out this form: https://bit.ly/hubhello-mobile-app-feedback. We greatly value input from families and are always looking to improve HubHello.
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Key Features:
• Daily Updates: Get real-time reports of your child’s activities, meals, naps, and more.
• Organisation: Manage last-minute bookings, pay fees, update forms, and connect with your service at your convenience.
• Progress Tracking: Access your child’s developmental reports and educational progress anytime.
• Direct Communication: Seamlessly communicate with your child’s educators and care providers.
• Stay Informed: Keep up with your child’s service’s events, special days, and important dates.
• Government Integration: Easily manage Child Care Subsidies with integration to the Department of Education and Services Australia. Get updates on eligibility, pending actions, eligible hours of care, YTD absences, and more.
• Data Ownership: Update details once, and they automatically sync with linked service providers. Take your data with you when you move on from a service.
• Waitlist and Enrolment: Register for care, accept tour or placement offers, and update shared information through online forms.
• Parent Resources: Access a library of resources, articles, tips, and advice about early childhood education and parenting.
• Safety and Security: Trust that your service uses HubHello programs to support your child’s safety, health, and education.
HubHello unites all of your children’s records, past and present, into one convenient account that you own and manage.
We Value Your Feedback:
For any feedback or suggestions about our app, please fill out this form: https://bit.ly/hubhello-mobile-app-feedback. We greatly value input from families and are always looking to improve HubHello.
Screenshots
HubHello FAQ
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Is HubHello free?
Yes, HubHello is completely free and it doesn't have any in-app purchases or subscriptions.
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Is HubHello legit?
⚠️ The HubHello app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Thanks for the vote -
How much does HubHello cost?
HubHello is free.
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What is HubHello revenue?
To get estimated revenue of HubHello app and other AppStore insights you can sign up to AppTail Mobile Analytics Platform.
User Rating
1.11 out of 5
9 ratings in Australia
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Ratings History
HubHello Reviews
Disappointing!
This app and its developers are a big disappointment. How can you create an app that only allows one parent to access? When I phone up about it, they told me they are working on it. It has been a while since that contact and still nothing has changed? Surely it’s not that hard to fix this?
Horrible app
How are so many people complaining about the same thing year after year and no one has fixed the problem?
Please improve
This app keeps logging off, even logs off after viewing notification drag down for 1 second
Useability is abysmal
The Face ID or PIN code login doesn’t work. It times out and you need to type in email and password again and again and again to log in. What’s the point of including the feature if it doesn’t work? Honestly hate using this app, it’s unintuitive.
Rubbish website and app
Hubhello on their mobile site is already rubbish and has terrible UX/UI. But their app... it's completely useless. Cant log in/access it as the app only allows one/main parent to use it to access our child's information. Which doesnt make sense considering that the website allows 2 logins for our child. Honestly just really useless and terrible UX/UI in their whole system/site/brand.
No convenience for login
Need to fill in user name and password every time to get in the app, although PIN and Face ID are enabled, they are not helping at login. Really need to improve this.
Not user friendly
Log in/out is not easy and glitchy I Changed schools and it created me a new account which now I cannot log into
Only accessible for one parent.
Although the HubHello website allows two parents to access a child’s account, the app only gives access to one parent. Thus it is useless to me, and means I cannot co manage with my wife. Their Helpdesk says they have no timeframes for fixing this. Service providers - avoid this app if you want parents to be able to use it!
Cannot log in
Everything is working on desktop but will not let you log in to the mobile app
Store Rankings
Ranking History
Category Rankings
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Chart
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Category
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Rank
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|---|---|---|
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Top Free
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278
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HubHello Competitors
| Name | Downloads (30d) | Monthly Revenue | Reviews | Ratings | Recent release | |
|---|---|---|---|---|---|---|
Parent App - NSW Education
|
Unlock
|
Unlock
|
11
|
|
7 months ago | |
KindiCare
Search & Find childcare.
|
Unlock
|
Unlock
|
19
|
6
|
1 year ago | |
Xap Smile - For Guardians
|
Unlock
|
Unlock
|
83
|
1
|
4 weeks ago | |
OWNA Childcare App
Not another Childcare App
|
Unlock
|
Unlock
|
115
|
2
|
1 week ago | |
Audiri: School Communication
|
Unlock
|
Unlock
|
110
|
1
|
2 months ago | |
School Enews
|
Unlock
|
Unlock
|
35
|
|
11 months ago | |
Kinder m8 Family Lounge
|
Unlock
|
Unlock
|
60
|
|
9 months ago | |
Kinderloop Plus
|
Unlock
|
Unlock
|
40
|
2
|
3 weeks ago | |
Kidsoft
Made for Families
|
Unlock
|
Unlock
|
56
|
1
|
1 week ago | |
School Bytes for Parents
Stay connected to your school
|
Unlock
|
Unlock
|
10
|
2
|
3 months ago |
HubHello Installs
Last 30 days
HubHello Revenue
Last 30 daysHubHello Revenue and Downloads
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App Info
- Category
- Education
- Publisher
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HubCare Innovation Pty
- Languages
- English, Arabic, Spanish
- Recent release
- 2.5.13 (2 months ago )
- Released on
- Dec 28, 2019 (4 years ago )
- Also available in
- Australia, China, Japan, Russia, Vietnam, Philippines, United States
- Last Updated
- 1 week ago