---
title: "hugo - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "With hugo in your hand you’ll feel waitless.  *bus tracker*  Know when your next bus is coming in real time. Check what features are on board, follow it on the map and set notifications to remind you "
---

# hugo — United Kingdom

![hugo App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/23/32/6e/23326e5c-fea5-26f9-4632-809d84f4aba0/AppIcon-0-0-1x_U007emarketing-0-0-0-7-0-0-sRGB-0-0-0-GLES2_U002c0-512MB-85-220-0-0.png/434x0w.png)

**Developer:** [TRENT MOTOR TRACTION COMPANY LIMITED(THE)](https://apptail.io/developer/trent-motor-traction-company-limitedthe-PUZb) (United Kingdom)
**Category:** Travel
**Rating:** 2.0/5 (569 ratings)
**Price:** Free
**Bundle ID:** com.trentbarton.hugo
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.4.5 (released 2023-04-28)
**Original Release:** 2017-07-31
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1233611655)
**AppTail Page:** [https://apptail.io/app/hugo-eVl/united-kingdom](https://apptail.io/app/hugo-eVl/united-kingdom)

## hugo Description
With hugo in your hand you’ll feel waitless.

*bus tracker* 
Know when your next bus is coming in real time. Check what features are on board, follow it on the map and set notifications to remind you when to set off. 

*plan your trips*
Choose the fastest journey by comparing all the options to get you from A to B. hugo includes all major operators in the East Midlands.

*personalised travel*
Save your favourite stops and places and check for travel updates on your routes.

*operators for real time*
Kinchbus
Nottingham City Transport
trentbarton

keep in touch - hugo’s aim is to make travel simpler and smarter. If you have any comments or suggestions please email our tech guru on dan@gohugo.uk

## hugo Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/ae/e0/53/aee053df-56ee-2871-1830-238466c282c8/pr_source.jpg/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/8f/0d/df/8f0ddf46-66af-db43-8fd6-21b1bdf01002/pr_source.jpg/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/ec/6f/a3/ec6fa356-b86f-bb5e-f342-29f2e0f6335f/pr_source.jpg/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/7d/c7/a8/7dc7a840-e4f9-3059-1ce1-0b5bbaed7cae/pr_source.jpg/1242x2688.png)

## hugo Rating Breakdown in United Kingdom
- 5 stars: 78 (14%)
- 4 stars: 38 (7%)
- 3 stars: 33 (6%)
- 2 stars: 89 (16%)
- 1 stars: 331 (58%)

## hugo Reviews in United Kingdom

### *---- "Terrible"
Doesn’t even work most of the time and doesn’t even display the correct timings of the buses. Can’t even load when a time when the bus is coming.
-- ndjdiwebsudn, 2024-12-12

### *---- "worst app ever"
says the bus will be here at a certain time and will come 30 minutes later payments don’t work either a lot of the time
-- jeggfysh, 2024-12-06

### *---- "Worst App Ever"
The best thing the developers can do with this App is to ditch it and simply show old fashioned timetables in its place. Absolute piece of junk. I can’t leave a review of how it works because it doesn’t.
-- MikeS-D, 2024-11-30

### *---- "Hugo review"
Honestly one of the worst bus app I have used. Always crashing, never showing correct times or let alone even track the buses properly.
-- JeffySosa, 2024-11-28

### *---- "bad programming"
app never works sort it out before i get involved
-- no2629462910, 2024-11-20

### ****- "Swift service - missing stops"
On the whole I find this a very useful app, but I have problems when using it for the Swift service. The app does not recognise bay 2 at Derby bus station and bay 2 at Ashbourne bus station. 
Could this be rectified please?
-- bev.m.w, 2024-10-31

### ***-- "Hugo app"
Can it work on other phone make such as Samsung
-- Richard0588@, 2024-10-13

### *---- "Rubbish app from rubbish bus company"
Look at the quality in the NCTX bus app and compare it to this buggy mess.
-- nimicitor, 2024-10-09

### **--- "Not working"
I ended up waiting for almost an hour, the app shows that the bus will come at a certain time but turns out it was either cancelled or delayed and it is not reflecting on the app.
-- art_glp, 2024-10-05

### *---- "bad"
Why make an app that never even loads
-- mylongasscockkk, 2024-10-03

### *---- "Can’t be trusted  - useless!"
Doesn’t give reliable information . Conflicts with customer information from the operator via telephone.
-- Annoyed-useless-app, 2024-09-13

### *---- "Shocking app pointless"
App doesn’t read my route my daughter used every day I thought this app would help her.
-- Dtingd, 2024-09-08

### ***** "What"
Apps mint fam, haters be buggin n stuff- buses be buses nothin else. Skill issue, user error, get good. S on my ukno. Apps golden
-- __..___.____, 2024-08-05

### *---- "Never on time"
Buses appear and disappear have seen them go past 10 minutes before due and wasted many hours waiting 
Telemetric coding is way out of sync
-- U no you’ve been mangoed, 2024-07-11

### *---- "Hugo"
Garbage. Cancelled buses just say “unable to track this service”. Leaves you guessing as to what’s happened - faulty tracker? Bus broken down? Who knows? Stand at a bus stop and find out.
-- SnoriMit, 2024-06-06

### *---- "Inaccurate"
Often it fails to bring back data. I does not show cancelled services so shows false information. It’s more of a hinderance than a help. Waste of space on my phone. Don’t use.
-- StemsyLucy, 2024-03-20

### *---- "Awful Performance"
I have been using Hugo for around a year and all I can say is that in theory the idea is good but: The App doesn’t work properly, most of the time it fails to load any information if you click on a stop, if it does then it can take a while for information to load if you click on the service it shows, sometimes it includes services in this screen that never turn up 

Generally an awful user experience
-- game1020, 2024-03-20

### **--- "Not user friendly  over complicated app!"
It allows you to enter a time for a bus but won’t show you times before that time. Offers you the “later”
Option but not before!
Take a look at Blackpool Transport app! It’s an excellent app this is wrong in so many ways. A complete waste of time. 
Select a date and time then reverts back to todays date. 
Told me to walk to places I haven’t even allocated on the app!
-- Tails130, 2024-03-15

### *---- "Shockingly inaccurate"
The app might be ok if it was accurate. Whoever inputs the data is obviously not in the real world or just lying. Been waiting for the Keyworth connection for 20 plu minutes. First it says coming in 5 minutes and it counts down to ‘due’ 5 minutes go by then it says 15minutes. Awful
-- Naihtol, 2024-02-07

### *---- "Delay! Delay!! Delay!!!"
Delayed buses without a prompt, you just keep waiting at the bus stop especially on lonely roads. Prioritise the safety of passengers as well by giving updates especially when buses aren’t coming
-- Salolukay1, 2024-01-04

[View all hugo reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## hugo Discovered Keywords
- nct bus
- hugo
- hugo app
- higo

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---

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