Hume by FitTrack

App used to work until Oct 2024, now won’t connect to the scale to update. Now just have an expensive (not worth it) scale.

This app has halted encourage me and give me feedback that has helped stay on track better than any other thing that I have tried! So much good accurate helpful information! A true guide to true health!!!

$200 into it for the scale and another chunk for the ‘plus’ membership and the features I paid for are not part of the app. I’ve reached out and received zero responses or help. Put your hard earned money somewhere else. Somewhere that actually performs as advertised or at least somewhere that has functioning support. I guess if you’re embarrassed by your product and know it doesn’t do what you claim, why would you help someone once you have their money?

Been weighing g consistently for the first for occasions and Gerri g used to all the metrics. I love the insight so far.

Second edit: hasn’t worked for me for months. I can weigh myself and it shows loading on app, but app never updates with measurements. I write customer support and never receive responses. Throwing it away, and going to buy a scale from a legitimate company. Edit: They updated the app, and it still doesn’t work. No fix provided. The app has always worked for me, but this new update isn’t working, and I hope they fix it asap. I can step on the scale and weigh myself, but it won’t take my measurements. It connects and shows my weight in the app but then says stay on the scale while we take your measurements and it freezes on that screen. The scale eventually turns off with me still standing on it. Then I have to force close the app to get out of that screen. I disconnected the scale and reconnected. Nothing is working.

I’ve tried several months to get the app to record my progress. It just buffers with weight shown but doesn’t record the weight or any other body measurements. I’ve reinstalled the app, updated my phone to latest IOS, changed batteries in scale but nothing seems to work. Appears to be a broken app.

I’ve had this app and scale for a few years and it’s not updating my current body stats it’s only showing my my numbers for June of last year.

I appreciate being able to look closely at the measurement of my health. It has been motivating.

The photo feature to scan barcodes is not available also the app keeps closing it self out and goes to a white screen…

It’s been a while since I’ve used the scale and app so I’ve decided to use it again. However, I’m noticing that when I’m on the scale the app shows the weight but it does not register on the app. I’ve changed batteries, cleaned the scale, disconnected and reconnected the scale but it still does the same thing. It’s really annoying. I miss the FitTrack app.