---
title: "iBridge - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Napco’s state of the art mobile application used to manage home security, video cameras and home automation.  Subscribers can now receive notifications on virtually any security system event through e"
---

# iBridge — United States

![iBridge App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/b1/46/d7/b146d7f1-de02-552e-8d1d-5bef3ced2b28/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [NAPCO Security Technologies](https://apptail.io/developer/napco-security-technologies-uTl)
**Category:** Lifestyle
**Rating:** 2.4/5 (74 ratings)
**Price:** Free
**Bundle ID:** com.napcosecurity.iBridge
**Store:** Apple App Store
**Country:** United States
**Version:** 4.03.145 (released 2025-09-09)
**Original Release:** 2013-02-06
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id594495700)
**AppTail Page:** [https://apptail.io/app/ibridge-PKxj/united-states](https://apptail.io/app/ibridge-PKxj/united-states)

## iBridge Description
Napco’s state of the art mobile application used to manage home security, video cameras and home automation.

Subscribers can now receive notifications on virtually any security system event through email alerts, SMS messaging or 10-second MMS video clips to their smart phone, configured and managed through this new version. Subscribers can also manage security system users, change zone descriptions and view Messenger system history events.

## iBridge Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/02/36/e4/0236e4ba-6d59-0808-4489-080a4941fdab/pr_source.png/2688x1242.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/ff/ac/05/ffac0550-8bf9-8c2a-7791-6073f73642b1/pr_source.png/2688x1242.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/28/e9/dd/28e9dd15-29fe-790a-c603-7e041cdc349b/pr_source.png/2688x1242.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/d9/68/8a/d9688a5a-06da-d4ef-97cf-f12954545205/pr_source.png/2688x1242.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/4b/14/1e/4b141efd-77c7-96c3-91e1-0300e000bd17/pr_source.png/2688x1242.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/24/e9/6a/24e96aa9-30f3-32fb-a92a-6cf3317a16f7/pr_source.png/2688x1242.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/52/c7/02/52c702f8-a565-04be-8228-179dda1f64ad/pr_source.png/2688x1242.png)

## iBridge Rating Breakdown in United States
- 5 stars: 17 (23%)
- 4 stars: 3 (4%)
- 3 stars: 4 (5%)
- 2 stars: 15 (20%)
- 1 stars: 35 (47%)

## iBridge Reviews in United States

### *---- "Use this app if you hate yourself"
Never connects quickly. Most of the time won’t ever connect. Forces you to waste your time and disarm or alarm manually like an idiot. I wish I could meet the ceo of this company. Loser!
-- hichew1, 2025-06-07

### *---- "Garbage"
This app is absolute garbage. I usually make so many attempts to connect that I eventually give up and activate/deactivate my alarm system the old-fashioned way.
-- WPRII69, 2025-04-30

### *---- "Not easy to use"
I have another app for a security system at another house called 
Alarm.com. IMHO Napco should try to incorporate some of this apps features and ease of use to help improve their app. My equipment will only work with iBridge. I might have gone to other equipment if I knew ahead of time what this app was like. Very disappointing.
-- TW10 rit, 2023-10-17

### *---- "State of the Art in 2008"
This app being described as “state of the art” is laughable to anyone who has used an app in the last 15 years. The user interface is not intuitive, and the need to be in landscape mode is something I haven’t seen in at least a decade. 

Beyond an outdated interface, the functionality ranges from lagging to broken. 

In the lagging category, the app requires you to create contacts (for receiving messages, etc) in the app itself rather than just prompting you to give the app access to the Contacts app on your phone and selecting contacts from there. Simple iOS and Android APIs have been around for many years. It’s simply staggering that they’re not being used. 

In the broken category, when you’re creating a contact (from scratch, unnecessarily per the above) the field for the contact’s cell phone provider defaults to Verizon and cannot be changed… not to AT&amp;T nor T-Mobile nor any other carrier that comprise the 68% of US mobile users that are not on Verizon. 

So the app doesn’t work for nearly 3/4 of the US population! But ask yourself this: when was the last time you had to specify your mobile carrier when subscribing to text/SMS notification?

Come on Napco - this is 2023. If your developers can’t even produce an app with functionality from the 2010s it may be time to hire any of the millions of developers who can…
-- genobandino, 2023-08-20

### *---- "Worst app ever !"
APL is trash / will not connect / will not let you sign in. I have used a local alarm company for 20 years perhaps it’s time I go big box and get me something that I can actually control remotely
-- andrew z 12345, 2023-08-18

### ***** "It Works"
It’s by far the best app to control your alarm system, lighting, locks and thermostats. Those leaving negative reviews must be from the competition or do not understand the system.
-- Mamaguevo, 2023-01-07

### *---- "Worthless app won’t connect to security system!"
This app must not ever be updated to work with the latest iOS. I have been unable to connect to my system for a year now. I have uninstalled the app and reinstalled it and it still won’t connect. My security company told me the only way to operate my system remotely is to get an entirely new system. My system is 3 only years old!! Make sure to ask your security  installer which app they use and if it’s this one call another security company.
-- TexSun13, 2022-10-03

### **--- "Defaults to Autofill"
I can’t get the app to stop automatically logging in without prompting me for my password. I uncheck Remember Password and Auto Login, yet the app invariably overrides those choices. Seems like a pretty fatal flaw for a program whose whole point is to enhance security.
-- Roshwaav, 2022-02-08

### ***** "Great app"
This app is a giant improvement over the old Star Link app. You go do anything from it that can be done from the Touch Pad. I couldn&#039;t ask for more.
-- xunknown2525, 2021-11-09

### *---- "I’m a alarm technician"
The review I get from most people is “this app looks like a high school project” and you know what I give it a C+ because it does technically work… sometimes… but the real problem is Napco refuses to accept the future, all there panels are just sad 8bit only systems of yesteryear and when you talk to corporate they steadfastly say “we are aware of Alarm.com and other company’s and we will never be like them!” And they are proud of it. It’s sad really, they will be the next intrlogx and go under because they put there heads in the sand and refuse to listen… PS for those nerds who caught the 8bit reference it’s really what they still use and other company’s are using 8core processors running full 64bit…. Napco stop napping!!!
-- Gbtjgchh, 2021-10-07

[View all iBridge reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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## iBridge Available In
- [United States](https://apptail.io/app/ibridge-PKxj/united-states)
- [Canada](https://apptail.io/app/ibridge-PKxj/canada)
- [India](https://apptail.io/app/ibridge-PKxj/india)
- [Brazil](https://apptail.io/app/ibridge-PKxj/brazil)
- [Azerbaijan](https://apptail.io/app/ibridge-PKxj/azerbaijan)
- [Belgium](https://apptail.io/app/ibridge-PKxj/belgium)
- [Switzerland](https://apptail.io/app/ibridge-PKxj/switzerland)
- [Chile](https://apptail.io/app/ibridge-PKxj/chile)
- [China](https://apptail.io/app/ibridge-PKxj/china)
- [Colombia](https://apptail.io/app/ibridge-PKxj/colombia)
- [Cyprus](https://apptail.io/app/ibridge-PKxj/cyprus)
- [Germany](https://apptail.io/app/ibridge-PKxj/germany)
- [Denmark](https://apptail.io/app/ibridge-PKxj/denmark)
- [Algeria](https://apptail.io/app/ibridge-PKxj/algeria)
- [Ecuador](https://apptail.io/app/ibridge-PKxj/ecuador)
- [Egypt](https://apptail.io/app/ibridge-PKxj/egypt)
- [Spain](https://apptail.io/app/ibridge-PKxj/spain)
- [Finland](https://apptail.io/app/ibridge-PKxj/finland)
- [France](https://apptail.io/app/ibridge-PKxj/france)
- [United Kingdom](https://apptail.io/app/ibridge-PKxj/united-kingdom)
- [Greece](https://apptail.io/app/ibridge-PKxj/greece)
- [Croatia](https://apptail.io/app/ibridge-PKxj/croatia)
- [Hungary](https://apptail.io/app/ibridge-PKxj/hungary)
- [Indonesia](https://apptail.io/app/ibridge-PKxj/indonesia)
- [Ireland](https://apptail.io/app/ibridge-PKxj/ireland)
- [Iceland](https://apptail.io/app/ibridge-PKxj/iceland)
- [Italy](https://apptail.io/app/ibridge-PKxj/italy)
- [Japan](https://apptail.io/app/ibridge-PKxj/japan)
- [South Korea](https://apptail.io/app/ibridge-PKxj/south-korea)
- [Kuwait](https://apptail.io/app/ibridge-PKxj/kuwait)
- [Malta](https://apptail.io/app/ibridge-PKxj/malta)
- [Malaysia](https://apptail.io/app/ibridge-PKxj/malaysia)
- [Netherlands](https://apptail.io/app/ibridge-PKxj/netherlands)
- [Norway](https://apptail.io/app/ibridge-PKxj/norway)
- [New Zealand](https://apptail.io/app/ibridge-PKxj/new-zealand)
- [Peru](https://apptail.io/app/ibridge-PKxj/peru)
- [Pakistan](https://apptail.io/app/ibridge-PKxj/pakistan)
- [Portugal](https://apptail.io/app/ibridge-PKxj/portugal)
- [Romania](https://apptail.io/app/ibridge-PKxj/romania)
- [Russia](https://apptail.io/app/ibridge-PKxj/russia)
- [Saudi Arabia](https://apptail.io/app/ibridge-PKxj/saudi-arabia)
- [Sweden](https://apptail.io/app/ibridge-PKxj/sweden)
- [Singapore](https://apptail.io/app/ibridge-PKxj/singapore)
- [Slovenia](https://apptail.io/app/ibridge-PKxj/slovenia)
- [Thailand](https://apptail.io/app/ibridge-PKxj/thailand)
- [Türkiye](https://apptail.io/app/ibridge-PKxj/turkey)
- [Ukraine](https://apptail.io/app/ibridge-PKxj/ukraine)
- [United Arab Emirates](https://apptail.io/app/ibridge-PKxj/united-arab-emirates)
- [South Africa](https://apptail.io/app/ibridge-PKxj/south-africa)
- [Argentina](https://apptail.io/app/ibridge-PKxj/argentina)
- [Austria](https://apptail.io/app/ibridge-PKxj/austria)
- [Australia](https://apptail.io/app/ibridge-PKxj/australia)

---

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