---
title: "Ideal Halo - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "At Ideal Heating we believe in making life easy by keeping things simple.  The Ideal Halo app works seamlessly with the Ideal Halo Wi-Fi control and your Ideal boiler or heat pump to provide you with "
---

# Ideal Halo — United Kingdom

![Ideal Halo App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b2/7c/d2/b27cd29e-aa68-6b37-b039-27dca850ebc8/AppIcon-0-0-1x_U007emarketing-0-6-0-0-85-220.png/400x400bb.png)

**Developer:** [Ideal Boilers](https://apptail.io/developer/ideal-boilers-KrTb)
**Category:** Lifestyle
**Rating:** 1.8/5 (172 ratings)
**Price:** Free
**Bundle ID:** co.uk.idealhalo.app
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 2.1.0 (released 2026-09-10)
**Original Release:** 2020-06-23

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1462761803)
**AppTail Page:** [https://apptail.io/app/ideal-halo-mNr/united-kingdom](https://apptail.io/app/ideal-halo-mNr/united-kingdom)

## Ideal Halo Description
At Ideal Heating we believe in making life easy by keeping things simple.

The Ideal Halo app works seamlessly with the Ideal Halo Wi-Fi control and your Ideal boiler or heat pump to provide you with easy and efficient control of your heating. Simple to set up and control your heating from your smart phone, it integrates into your busy lifestyle.

Stay in control of your heating with easy to use schedules

Adjust your heating whilst on the move to avoid needlessly heating your home

Tailor your heating to your lifestyle, only heat your home when you are there with Geolocation*

Smart home compatibility, control your heating with your smart home devices.

See boiler and heat pump fault notifications directly on your phone

Instant updates on the health of your boiler or heat pump

Smart support automatically sends your boiler data to the experts at Ideal Customer Service

Accurate weather compensation in real time from over 6,000 forecasted locations to enhance the efficiency of your boiler*

## Ideal Halo Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/cd/b4/bd/cdb4bd9c-44e9-bf41-9927-0f716ab0055b/70564eb0-6002-48ef-b045-147cbdcdd831_Halo_home_screen.jpg/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/b5/fc/76/b5fc762b-ff69-332c-2de4-7423256285c2/827a0961-410a-4c76-adfe-ee9a9c8a9b5f_Property_Screen3.jpg/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/83/a7/d3/83a7d3cf-a173-78d4-b889-9f21e54b77e6/35f77390-4f9e-4279-92c9-0e0b49fad561_PRT_with_Demand.jpg/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/18/85/cb/1885cbf3-aa54-a0fa-43d1-1b883834bab0/90da9a6c-29e5-42b7-89d4-fb3c8ef87a5b_PRT_no_demand.jpg/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/0c/98/f7/0c98f729-6402-98f2-796a-7b6e3882ba9e/fcc2c3b3-b123-4ba2-b921-094652d39a95_Schedules_closed.jpg/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/f8/42/c7/f842c704-d4c2-9512-73c5-ac853adf1de3/2fb340fe-e069-4be3-b810-4f74130ee119_Schedules_Open.jpg/1242x2688.png)

## Ideal Halo Rating Breakdown in United Kingdom
- 5 stars: 14 (8%)
- 4 stars: 12 (7%)
- 3 stars: 12 (7%)
- 2 stars: 24 (14%)
- 1 stars: 110 (64%)

## Ideal Halo Reviews in United Kingdom

### ***-- "Not bad"
Okay for the average user, it’s a useful app, you are able to essentially turn the boiler or heat pump on and off and change a few settings but not all. 

Unfortunately, it doesn’t mirror all the functionality /information as on the Halo thermostat or the pre-plumbed hot cylinder interface. Certainly, I would like to see the scop reading on the app and energy efficiency for 1/7/30/356 days!! which for me is imperative and sole reason of downloading app.
-- Oodaveboy, 2025-01-11

### *---- "Unable to link Interface to App"
Unable to link interface to this App.  Reinstall App 
Tried to Resync the connection, still no joy
-- Darren 40, 2025-01-08

### *---- "Retrying connection..."
Continually have to remove app and reinstall due to message Retrying connection...  please sort.
-- Rubear09, 2025-01-08

### ***** "Good App"
No problem at all using this with my ideal boiler
-- leviwright17, 2025-01-01

### *---- "Poor"
After all this time you would have thought Ideal would have sorted all the problems out. This app needs a complete overall.
-- None possible, 2024-12-22

### **--- "Genuine nightmare to use"
Constantly ‘loses connection’ with the Cloud, no matter how many times you close and reopen the app. Seemingly resolves itself in its own time, not helpful for when you want to switch your heating on and off.

Terrible troubleshooting such as ‘Check your WiFi router and boiler position has not been moved’, you mean did my boiler sprout legs and move in the last hour?
-- beebea9, 2024-12-17

### *---- "Poor system and app"
There is definitely something wrong with the halo system and or app. It ignores the boiler flow temperature setting and constantly tries to exceed it and therefore the boiler shuts off for 1min before trying again. Set the flow temperature to 70 and Halo loves to use high temperatures. It is supposed to modulate down but why doesn’t it know that the boiler flow is set much lower. There is constant overshooting meaning house is not comfortable. The only documentation is poor and does not explain how it uses load compensation and the weather compensation features. Ideal need to provide details (curves) so we can understand what these features do.
-- Tinky winky and lucky, 2024-12-07

### *---- "Terrible"
Fails almost daily and I need to delete app and reinstall. Wish I still had Hive
-- Winwin03, 2024-12-07

### ***-- "Login problems"
Why does it log you out of the app after a few weeks. Apart from that all good.
-- Rudyjones, 2024-11-29

### *---- "It’s such a brilliant idea…"
But it doesn’t work that well in reality. The hearing scheduling on the phone app is different from that on the little round hub thing. Heating is coming on at unscheduled times. 
No idea what is causing the flaw. It’s such a pity because it could be see brilliant.
-- Molly's dad , 2024-11-28

[View all Ideal Halo reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## Ideal Halo Available In
- [United Kingdom](https://apptail.io/app/ideal-halo-mNr/united-kingdom)
- [Ireland](https://apptail.io/app/ideal-halo-mNr/ireland)
- [Australia](https://apptail.io/app/ideal-halo-mNr/australia)
- [Brazil](https://apptail.io/app/ideal-halo-mNr/brazil)
- [Belarus](https://apptail.io/app/ideal-halo-mNr/belarus)
- [Canada](https://apptail.io/app/ideal-halo-mNr/canada)
- [Switzerland](https://apptail.io/app/ideal-halo-mNr/switzerland)
- [Chile](https://apptail.io/app/ideal-halo-mNr/chile)
- [China](https://apptail.io/app/ideal-halo-mNr/china)
- [Colombia](https://apptail.io/app/ideal-halo-mNr/colombia)
- [Czechia](https://apptail.io/app/ideal-halo-mNr/czechia)
- [Germany](https://apptail.io/app/ideal-halo-mNr/germany)
- [Algeria](https://apptail.io/app/ideal-halo-mNr/algeria)
- [Ecuador](https://apptail.io/app/ideal-halo-mNr/ecuador)
- [Spain](https://apptail.io/app/ideal-halo-mNr/spain)
- [Finland](https://apptail.io/app/ideal-halo-mNr/finland)
- [France](https://apptail.io/app/ideal-halo-mNr/france)
- [Greece](https://apptail.io/app/ideal-halo-mNr/greece)
- [Hong Kong SAR China](https://apptail.io/app/ideal-halo-mNr/hong-kong)
- [Croatia](https://apptail.io/app/ideal-halo-mNr/croatia)
- [Israel](https://apptail.io/app/ideal-halo-mNr/israel)
- [India](https://apptail.io/app/ideal-halo-mNr/india)
- [Italy](https://apptail.io/app/ideal-halo-mNr/italy)
- [Japan](https://apptail.io/app/ideal-halo-mNr/japan)
- [Kazakhstan](https://apptail.io/app/ideal-halo-mNr/kazakhstan)
- [Lebanon](https://apptail.io/app/ideal-halo-mNr/lebanon)
- [Latvia](https://apptail.io/app/ideal-halo-mNr/latvia)
- [Mexico](https://apptail.io/app/ideal-halo-mNr/mexico)
- [Malaysia](https://apptail.io/app/ideal-halo-mNr/malaysia)
- [Nigeria](https://apptail.io/app/ideal-halo-mNr/nigeria)
- [Norway](https://apptail.io/app/ideal-halo-mNr/norway)
- [New Zealand](https://apptail.io/app/ideal-halo-mNr/new-zealand)
- [Philippines](https://apptail.io/app/ideal-halo-mNr/philippines)
- [Pakistan](https://apptail.io/app/ideal-halo-mNr/pakistan)
- [Poland](https://apptail.io/app/ideal-halo-mNr/poland)
- [Romania](https://apptail.io/app/ideal-halo-mNr/romania)
- [Russia](https://apptail.io/app/ideal-halo-mNr/russia)
- [Saudi Arabia](https://apptail.io/app/ideal-halo-mNr/saudi-arabia)
- [Sweden](https://apptail.io/app/ideal-halo-mNr/sweden)
- [Singapore](https://apptail.io/app/ideal-halo-mNr/singapore)
- [Thailand](https://apptail.io/app/ideal-halo-mNr/thailand)
- [Türkiye](https://apptail.io/app/ideal-halo-mNr/turkey)
- [Taiwan](https://apptail.io/app/ideal-halo-mNr/taiwan)
- [Ukraine](https://apptail.io/app/ideal-halo-mNr/ukraine)
- [United States](https://apptail.io/app/ideal-halo-mNr/united-states)
- [Vietnam](https://apptail.io/app/ideal-halo-mNr/vietnam)
- [United Arab Emirates](https://apptail.io/app/ideal-halo-mNr/united-arab-emirates)
- [South Africa](https://apptail.io/app/ideal-halo-mNr/south-africa)
- [Austria](https://apptail.io/app/ideal-halo-mNr/austria)

---

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