---
title: "IDS Service Mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can!  Our Mission is to provide"
---

# IDS Service Mobile — United States
> IDS Service Mobile App

![IDS Service Mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/bf/80/26/bf8026d0-c988-2c1b-a124-21e9b2de6289/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [INTEGRATED DEALER SYSTEMS](https://apptail.io/developer/integrated-dealer-systems-isac)
**Category:** Business
**Rating:** 1.9/5 (45 ratings)
**Price:** Free
**Bundle ID:** com.idsastra.idsg3mobile
**Store:** Apple App Store
**Country:** United States
**Version:** 26.6.0 (released 2026-04-23)
**Original Release:** 2020-03-18
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1445709956)
**AppTail Page:** [https://apptail.io/app/ids-service-mobile-FLzc/united-states](https://apptail.io/app/ids-service-mobile-FLzc/united-states)

## IDS Service Mobile Description
Wouldn’t it be great if your service and parts employees could perform their key daily tasks from anywhere in the dealership? Thanks to the IDS Service Mobile App, they can!

Our Mission is to provide an end to end mobile solution that enables dealerships to find new ways to save time and generate more revenue by innovating, automating, and creating unrealized efficiencies through our intuitive and easy to use app that will keep your techs in their bays turning wrenches. 

This app is fully integrated with the IDS Astra dealer management system and works on all up-to-date Apple mobile devices.



With this app, you will be able to:
--------------------------------

-  Increase technician productivity. Get your technicians to clock in and out of labor lines, update work orders, move between jobs and take relevant photos on the go.

-  Accelerate checkouts. Take credit card payments and signatures from anywhere in the dealership to get your customers in and out faster.



Here’s what our customers had to say:
--------------------------------------

“We can provide service to our customers right on the spot, without having to go back and forth to a computer, which is a huge plus for us.”
- Jeremy Ketelsen, Ketelsen RV.

“One of the features we liked about the IDS Service Mobile App is the ability to take pictures of units, engines and parts, which we can then attach to specific jobs and warranty claims. It allows us to increase the efficiency of our warranty process and gives visual history of a unit or part when it enters the dealership, removing any possibility of future discrepancies.”
- Carly Poole, Buckeye Marine.

## IDS Service Mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/28/d4/fd/28d4fd20-b036-e794-a860-57ac6d5892c4/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-07-21_at_17.07.26.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7a/d9/13/7ad91302-c377-2f50-a4a0-d865f3b4d0d3/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-07-21_at_17.07.30.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/3a/92/f1/3a92f136-e728-830e-08d1-77df742584f7/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-07-21_at_17.08.34.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9e/6b/8c/9e6b8c90-3031-70c8-72eb-b5d0681b0f3c/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-07-21_at_17.08.36.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/8f/58/ad/8f58ad72-97b0-a635-4037-b59f0e508612/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-07-21_at_17.08.26.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/65/05/a4/6505a483-de5c-b717-3a21-2e41ae520da3/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-07-21_at_17.08.08.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/1b/e8/f6/1be8f680-093d-139c-d093-be4c6826ea05/Simulator_Screenshot_-_iPhone_11_Pro_Max_-_2025-07-21_at_17.07.38.png/1242x2688.png)

## IDS Service Mobile Rating Breakdown in United States
- 5 stars: 9 (20%)
- 4 stars: 1 (2%)
- 3 stars: 0 (0%)
- 2 stars: 2 (4%)
- 1 stars: 33 (73%)

## IDS Service Mobile Reviews in United States

### *---- "Terrible app"
Constant problems, for years. App never works right, always crashes. Since the last update the keyboard doesn’t work right nor does anything auto correct with typing.
-- Jv993, 2025-12-08

### *---- "Garbage"
This is the worst software ever….i don’t review anything. This server is always down or having problems. It is nothing but diarrhea.
-- Jester1781, 2025-11-28

### *---- "Works awfully"
I wish I had better things to say.  I try so very hard to stand up for the whole company and get things rectified but when and if I do somehow I am criticized for doing so.  When this app crashes and just shuts off on the daily and I try to ask for help I somehow become the bad guy.  
I would love to give a good review but unfortunately there’s nothing good about this app right now and there hasn’t been anything good for quite some time!!
I’ll ask again.  For the love of Jesus fix this app!! 🙏🏻
-- Homedawgskilletsandwich, 2025-11-04

### ****- "Increases efficiency"
This app has increased technician efficiency and the ability to upload photos directly to the dms is great.   Very helpful!
-- Kickbackskull, 2025-10-28

### ***** "Works great!"
Gotten a lot better the last year. Seem to work great now!
-- Atarnusta, 2025-10-28

### *---- "Worst, worst, worst, Update 2025"
Here is my 2025 update and it is still a garbage app. The tech support has no idea what they are doing the app and services of IDS will cost you and your company money. I still waste about 2 hours of my day trying to get this awful app to work!!!
Wish I didn’t have to give it at least one star. This app is beyond awful due to always being down throughout the day. I waste at least 2 hours of my day waiting for the app to come back up so I can clock in/out of jobs. Then it logs you out randomly throughout the day which then takes you forever to get back into it.
Complete and utter garbage
-- Redemption0, 2025-09-03

### *---- "Terrible App"
Constant errors and having to go back through menus to be able to see clock in or punch in buttons, constant cannot connect to server/cannot retrieve data/documents errors, deleted notes causing you to have to type them all over again, the server is down at least a couple times every month causing you to not be able to clock in to jobs or log in at all, among many other bugs and errors. App is nearly unusable after the latest update, which seems to have doubled these errors/bugs.
-- unhappyuser456, 2023-10-24

### *---- "Awful app"
Constant trouble constantly logs you out
-- 1492093, 2023-06-03

### *---- "Not worth the one star!"
It constantly tells you that YOU forgot to log out when you have to close it out just to add more photos from your library. Or, when your phone times out, YOU forgot to log out. Constant reboots just to get this app to work. These developers don’t take suggestions (at least that I know of) from people that actually use it. Here’s a suggestion. Scrap it and start over. Get practical suggestions from people that use it…. DAILY!!!
-- Sheltonms, 2022-08-17

[View all IDS Service Mobile reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## IDS Service Mobile Discovered Keywords
- ids service mobile

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## IDS Service Mobile Available In
- [United States](https://apptail.io/app/ids-service-mobile-FLzc/united-states)
- [Canada](https://apptail.io/app/ids-service-mobile-FLzc/canada)

---

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