---
title: "IDX - Identity &amp; Privacy - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "*This app requires a valid IDX Identity or Privacy subscription in order to use.  *For MyIDCare members receiving services through the OPM cyber incident. Unfortunately, this mobile application is not"
---

# IDX - Identity &amp; Privacy — United States

![IDX App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/ce/8e/3f/ce8e3fab-b324-e74f-ecea-48355112432f/AppIcon-0-0-1x_U007emarketing-0-8-0-0-85-220.png/434x0w.png)

**Developer:** [Identity Theft Guard Solutions](https://apptail.io/developer/identity-theft-guard-solutions-YDAb)
**Category:** Finance
**Rating:** 2.4/5 (107 ratings)
**Price:** Free
**Bundle ID:** com.myidcare.idxclientappmobile
**Store:** Apple App Store
**Country:** United States
**Version:** 2.2.4 (released 2026-08-27)
**Original Release:** 2019-03-27
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1448548713)
**AppTail Page:** [https://apptail.io/app/idx-identity-privacy-erje/united-states](https://apptail.io/app/idx-identity-privacy-erje/united-states)

## IDX Description
*This app requires a valid IDX Identity or Privacy subscription in order to use.

*For MyIDCare members receiving services through the OPM cyber incident. Unfortunately, this mobile application is not available for your use. Please visit  to access your account. 

Your cyber protection is our mission. We protect you from the start with our monitoring technology and alert notifications. If fraud occurs, we work on your behalf to restore your identity, saving you time and frustration. Rest easy with up to $1 million of insurance reimbursement coverage and the confidence that IDX Identity and Privacy is the only protection with a 100% Recovery Guarantee or your money back*

IDX Identity and Privacy works around the clock to monitor your personal information and with the IDX Identity mobile app you’ll have access to your identity protection wherever you go. The IDX Identity and Privacy mobile app allows you to:
	•	Activate and manage the monitoring services that are part of your subscription
	•	Receive alerts and notifications
	•	Report suspicious activity 
	•	Lock and unlock your credit report with the push of a button**
	•	Get your monthly credit score**

*Recovery Guarantee
We will refund up to one year of fees that you have paid us for the Services if we fail to have removed all adverse matters posted to your record resulting from an identity theft evert within one year after your reported the event to us, provided you follow the procedures that we  provide for addressing adverse matters, and provided you have enrolled in the Services prior to the identity theft event.
 
*$1 Million Insurance
Provides reimbursement for out-of-pocket expenses related to addressing the restoration of your identity. Expenses must be reported within 90 days. Stolen Funds cover principal amount incurred by the insured and caused by an unauthorized electronic fund transfer excluding any amount for which the insured received reimbursement from another source.
 
**Requires IDX Complete subscription

## IDX Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/7c/e5/ac/7ce5acd8-f434-4549-04a7-8f388cf9cd00/692037ac-c2be-4829-8ca4-0cb3bdee0700_Home_2.0.0.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/a6/f6/7d/a6f67da6-7cd1-541c-65ba-0365c676f874/0062778f-ff64-4a83-8214-dab63943e5dd_IDX_Score_2.0.0.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/5c/f9/be/5cf9bee9-c1f8-09ea-2e0b-dd7435c80bbd/ba466e8c-28ec-4adc-bdc7-d7f66a844bc8_ForgetMe_2.0.0.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/3c/43/59/3c435972-71f9-9546-59c9-eaba8c299754/a2e89ad0-61e7-40d6-8315-adaba3f141a3_SocialSentry_2.0.0.png/1242x2688.png)

## IDX Rating Breakdown in United States
- 5 stars: 26 (24%)
- 4 stars: 7 (7%)
- 3 stars: 9 (8%)
- 2 stars: 7 (7%)
- 1 stars: 58 (54%)

## IDX Reviews in United States

### *---- "Can’t get into it"
No other way to sign in than by using a third party authentication app.  I had one in Microsoft Authenticator but that was discontinued by Microsoft so the code disappeared.
-- wellforgetit, 2025-10-24

### ***** "Great, for me!"
I had a data breach, and was given a membership for this app! It’s nice to be able to see what is going on with my finances, considering, the world as it is, today! Reading through the reviews and I haven’t had any issues! In order to continually, monitor your finances, they are going to need your info! At this point, if someone wants my data, that bad, take it! I’ll go live, off the grid and not participate, in this, rigged against everyone, except the filthy rich, society! It’s not called filthy, for nothing! Get the app, honestly, what do you have to loose?! ❤️🇵🇸
-- Sunstorm21777, 2025-03-07

### *---- "Scam Alert!"
I don’t believe this is a real company. I’m asking Apple to take it down. 
- No service is offered. 
- They do no monitoring. 
- They are unable to identify you no matter how much personal information you cough up
- They provide no support
This seems like a scam used to make it look United Healthcare did something in response to their massive data breach.
-- Gnarldan05, 2025-02-02

### *---- "Impossible"
Awful
-- MorePower12, 2024-11-01

### **--- "No response, NONE"
I submitted 2 requests for a call in regard to notifications and received nothing. I guess IDX really does not care.
-- Jsg4for4, 2024-10-26

### *---- "Don’t do it!"
I made an account with this company due to receiving a data breach notification from Change Healthcare that they were offering free credit monitoring services. 
IDX  asked a lot of very personal information online that I was very uncomfortable giving but then, after I reluctantly did so, they said they can’t complete my account because they can’t verify my identity. I’ve emailed and called and was on hold forever but no resolution. This is very suspicious, in my opinion. I’d definitely stay away and not give them any personal information. They don’t appear to be offering much based on my experience and that of most of their reviewers. You’re also compromising your personal information further by giving it away to yet another source that it can be stolen from. I wish I’d followed my gut and I hope this spares someone else the regret I now have. 
I did log in to my IDX account and requested they delete my information and can only pray that they do so.
-- Sunlightenvictim, 2024-10-15

### *---- "Garbage"
Trying to log in and all I get is the spinning wheel. Delete
-- Smokiew, 2024-09-18

### **--- "Poor job of monitoring"
I know my data has been compromised by multiple breaches, including the NPD dump in Aug 2024 yet IDX reports it as “no exposures”.
The whole app is nothing more than an attempt to get you to pay for their data scrubbing services.
-- The Original Devastator, 2024-09-17

### *---- "OMG yet another toothless &amp; useless P.O.S."
I can attest to the setup process being sketchy and nerve-wracking!  I was actually more nervous providing and / confirming all the private data it asks for than I am without using this seemingly bottom-of-the-barrel 
“protection service”!  Indeed as soon as their automated phone-tree dumped me where nobody ever answered the phone, I knew I had been had.  No human ever seems to be available!  All the ‘services’ described to you after you create and confirm your account are obnoxiously vague to the point you can’t tell whether they part of your account, or are just being shoved in your face  to up-sell you!  INFURIATING.
-- foxy focus, 2024-09-11

### *---- "Don’t waste your time"
After several attempts to setup an account via a phone call to customer service.  The phone has never been answered. Multi hours listening to hold music.  How do you even run a business?!?!?
-- Jamnjman, 2024-08-28

[View all IDX reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)



## IDX Discovered Keywords
- lock
- credit report
- alert
- app lock
- privacy
- credit com
- credit app
- credit score app
- up credit
- identity guard

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---

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