---
title: "iiNet Support - Reviews, Revenue and Downloads in Australia | Apple App Store"
description: "We’ve been looking for a way to give our customers a simple-to-use and snazzy-looking way to control their account from the palm of their hand and the result is our brand-new smartphone app.   With th"
---

# iiNet Support — Australia

![iiNet Support App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/09/10/c9/0910c9c2-2ebc-8860-830b-576c1b12b388/AppIcon-0-0-1x_U007emarketing-0-10-0-85-220.png/400x400bb.png)

**Developer:** [iiNet](https://apptail.io/developer/iinet-Sjhc) (Australia)
**Category:** Utilities
**Rating:** 1.3/5 (305 ratings)
**Price:** Free
**Bundle ID:** au.net.iinet.support
**Store:** Apple App Store
**Country:** Australia
**Version:** 1.5.2 (released 2024-07-24)
**Original Release:** 2014-07-06

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/au/app/app/id860414953)
**AppTail Page:** [https://apptail.io/app/iinet-support-voad/australia](https://apptail.io/app/iinet-support-voad/australia)

## iiNet Support Description
We’ve been looking for a way to give our customers a simple-to-use and snazzy-looking way to control their account from the palm of their hand and the result is our brand-new smartphone app.
 
With the latest and greatest iiNet app you can stay up to date with all things iiNet, such as;
 
· Check your monthly usage for a range of services (broadband, mobile, mobile broadband, Netphone and more!)
· Call our award-winning support teams with the simple touch of a button
· Check current support wait times
· Scroll through your past 5 invoices
· View and update your contact details.
 
And that’s just the tip of the iceberg! We’re always looking at ways to improve the app, so keep an eye out for regular updates, each with better ways to stay in control.
 
Like the app? Got suggestions at future improvements? We’d love to hear from you. Drop us an email at mobileapps@staff.iinet.net.au today!

## iiNet Support Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/74/dc/28/74dc284c-138a-d1c2-ec65-e4096bc7b3c3/mzl.kustzxxr.png/640x920.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/9a/a6/b7/9aa6b785-769b-94b2-76c4-792d4e81bdda/mzl.moxakusu.png/640x920.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/87/ce/2d/87ce2d95-4ea1-79ad-4075-d454e95b245e/mzl.dsslvdgw.png/960x600.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple126/v4/bb/91/81/bb918108-6277-5148-dd98-9c3314560347/mzl.sooskrvc.png/640x920.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple116/v4/06/ac/91/06ac91f1-589f-b2dc-b921-9ad93b7c1b76/mzl.pdkqyguo.png/640x920.png)

## iiNet Support Rating Breakdown in Australia
- 5 stars: 10 (3%)
- 4 stars: 6 (2%)
- 3 stars: 8 (3%)
- 2 stars: 15 (5%)
- 1 stars: 266 (87%)

## iiNet Support Reviews in Australia

### *---- "Slow + Support"
Slow data including regular outages and very bad customer support. Data and calls have not worked for 2 weeks and customer support is not able to fix the problem.
-- Epaminondas Samartzis, 2024-12-05

### *---- "Welcome back to 2008"
This is so bad… Already two big mistakes when you trying to log in:
1st: when you log in first time, the code from your message is not automatically filled in the cells. This issue only with app. In browser it works🤡
2nd: I can’t save my pass and every time must go through all process again😵‍💫

Why is that so bad? Don’t you have adequate programmers??😃
-- Zorgo322, 2024-11-01

### *---- "Rubbish"
Create something proper. Absolute trash.
-- Johno1444, 2024-10-25

### *---- "zero-cost APP!"
What a terribly bad app! They are full of functions that get you stuck there forever.   And everything inside looks exactly like what I was expecting in an app 10 years ago.
-- luka0605, 2024-10-06

### *---- "Iinet app"
Worse aap I have used go in to pay bill you have to get a code about three times before you get anywhere can’t get face recognition to work on it very out dated app I’ve been with them 20 odd years service is great priced right just need to work on app
-- Pinn30, 2024-08-20

### *---- "Regret going with iinet all because of the app"
The app is actually one of the worst apps I’ve downloaded in all my time of having an iPhone. 
Have to manually log in every time you open the app and the app consistently crashes. Incredibly frustrating to use
-- Clarkey_04, 2024-08-09

### *---- "Possibly the worst app ever used"
Just signed up to iinet less than a week ago and am now feed up with this clunky out of date horrible app ! Keeps logging me out, and sending me to web pages I can’t go back from causing me to log in again and again !
-- Sebottz, 2024-07-11

### ****- "Works fine for me…<touch wood>"
All I can see are hundreds of one star reviews so I certainly don’t want to get ahead of myself or jinx anything, but the app works fine for me on an older iPhone 11 as well. Give me all the information I need to know which is quite helpful. Hopefully it stays that way!
-- Captain Buff the Third, 2024-06-20

### *---- "Terrible"
App just does not work.
-- Honestreviews-3, 2024-06-04

### *---- "Didn’t see they want to make this app great"
I’m not a IT person but I have been use a lot of providers app because I have to. I’m using IiNet internet for many year and I feel great customer service and inter quality. But I really don’t feel like iiNet toolbox is as good as their other service. Hopefully one day they will try to make this app great as themselves
-- henry155361, 2024-05-10

[View all iiNet Support reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)





## iiNet Support Available In
- [Australia](https://apptail.io/app/iinet-support-voad/australia)
- [New Zealand](https://apptail.io/app/iinet-support-voad/new-zealand)

---

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