---
title: "iKey Connect - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Create an ikeyConnect Account and Manage Supported Devices. With this account, you can:  1. Manage access and settings of your lock(s) 2. Check access records of your lock(s) 3. Receive real-time noti"
---

# iKey Connect — United States

![iKey Connect App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d1/7c/8f/d17c8f21-d9a6-5542-d806-9cb59ffc06fe/AppIcon-0-0-1x_U007ephone-0-1-0-85-220.png/434x0w.png)

**Developer:** [Sunion Technology Co](https://apptail.io/developer/sunion-technology-co-UBwd)
**Category:** Utilities
**Rating:** 1.2/5 (17 ratings)
**Price:** Free
**Bundle ID:** tw.com.sunion.iKeyConnect
**Store:** Apple App Store
**Country:** United States
**Version:** 2.2.9 (released 2026-09-19)
**Original Release:** 2025-07-31
**Languages:** English, French, Chinese

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6446750778)
**AppTail Page:** [https://apptail.io/app/ikey-connect-DqPp/united-states](https://apptail.io/app/ikey-connect-DqPp/united-states)

## iKey Connect Description
Create an ikeyConnect Account and Manage Supported Devices. With this account, you can:

1. Manage access and settings of your lock(s)
2. Check access records of your lock(s)
3. Receive real-time notifications and alerts

Support Email: support@ikey-lock.com

## iKey Connect Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/26/8c/5b/268c5b99-fb61-41af-fa41-a04790b5600f/13958aea-d06e-4c72-a621-922559b814a4_IMG_0240.PNG/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ef/06/3b/ef063bca-d52e-b71e-fa28-50924f29b1ed/add2747c-1676-4a01-a66e-1c7270297055_IMG_2310.PNG/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/b6/d2/7a/b6d27a60-b275-84b3-4207-830000136963/0e08d0fa-f4b1-4d05-ae2d-5487c8123a2f_IMG_1807.PNG/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/96/e2/0c/96e20c56-570a-444e-65a2-49e912da7483/551a09e3-d0e3-4a67-80b6-b652c30245df_IMG_1808.PNG/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/dc/84/cb/dc84cbb3-60f7-5488-5f79-b9f7930357b3/d05b2ac7-c6af-4832-be22-c137ef92c8b8_IMG_1809.PNG/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource116/v4/20/38/d8/2038d83d-6346-0f59-1005-65053e692f6f/2351eeb4-8554-4a03-83da-9390dc153ff3_IMG_1876.PNG/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/e7/29/84/e7298493-dea8-7331-154d-4176bf82994f/c6916357-832d-4326-85f6-abbfaa5062da_IMG_1804.PNG/1242x2688.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/47/40/0b/47400b53-9cd5-ce52-0348-3dcbe6455514/978fd4db-cfd6-4126-a539-b5a8cf6ea860_IMG_1836.PNG/1242x2688.png)
- [Screenshot 9](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource126/v4/1e/0a/d1/1e0ad187-6b55-0faa-7f0c-901e353a3303/78e02c97-b68d-449f-a45d-5cee83e45600_IMG_1816.PNG/1242x2688.png)

## iKey Connect Rating Breakdown in United States
- 5 stars: 1 (6%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 16 (94%)

## iKey Connect Reviews in United States

### *---- "App is junk"
Just purchased lock and downloaded the app that it says. Then app says to download new updated app and it won’t connect. Does nothing. What a complete joke. Update.3/13/25. Developer messaged and said issues are fixed.Please update to new version. Still same problem. Won’t let you do anything. Just like everyone else’s responses. Mind blowing!!!!!!
-- get your s h i t. together, 2025-03-13

### *---- "Still won’t connect"
Other responses from the company say that the update has  fixed the issue but it still doesn’t connect. Nothing I’ve tried connects to the lock.
-- bzbxdd, 2025-03-02

### *---- "the worst product ever"
I recently purchased the lorex Bluetooth deadbolt, smart lock with touchpad it’s the worst lock ever the installation  was fairly standard for the lock however, pairing the lock to my phone has been terrible, the iKeyConnect app does not work I deleted and restore the app to insure. My Bluetooth was on and in range when you’re away from the lock, the keypad will not work you have to be next to the lock for it to work worst product ever
-- Lionel5525LHL, 2025-02-18

### *---- "Lorex Fan disappointed"
Bought Bluetooth deadbolt, updated app to 2.1 version however lock won’t pair no matter what I do. Beyond frustrating.
-- Cacades, 2025-02-07

### *---- "Do not use for Lorex deadbolt"
App does not work- only old version will connect to Bluetooth. Lorex support does not know about this issue. They asked to download Lorex app which does not have a deadbolt add. Very frustrating for new customers.
-- Vaggooo, 2025-01-21

### *---- "A Let Down"
I recently purchased Lorex’s Bluetooth Deadbolt Smart Lock with Touchpad. The installation was fairly standard for a lock, however pairing the lock to my phone has been a nightmare. The IKeyConnect app refuses to pair with the  lock. I have done a factory rest to the smart lock, deleted and restored the app, ensured my Bluetooth was on and in range, and that I had pressed the SET button to activate pairing mode to no avail. As someone who has been buying Lorex products for several years now I am very let down by this and would not recommend this product at this time.
-- CCEmberton, 2025-01-20

### *---- "Worthless"
Purchased this lock after Christmas, good buy only if it would connect to the app. Old version app worked and I can connect but this one doesn’t see my device in Bluetooth
-- Oj3011, 2025-01-14

### *---- "Looking for support"
Unable to get support to get a password recovery to even get app working. Please help. Lorex is a big home  cam lock company.
-- Ozzie Vdubbed, 2024-12-15

### *---- "Terrible"
I have a lock that utilizes this app and I can’t connect it from the old app. Says I don’t have access to this lock
-- Og mud bone swag, 2024-12-04

### *---- "Froze me out I can’t login"
I have requested a verification code 4 times nothing was sent. I would strongly suggest not updating till they get their act together August 13,2024 still not working I requested a code twice to be sent to my Gmail account … nothing. I even tried set up a new account that didn’t work either. I checked my Spam it isn’t here either. Since it still works with the old version on my phone I am giving up on upgrading. While I was writing this the code came through. I typed it in it is expired send again as soon as I got the code typed it in same result expired.
Update August 30, 2024 the verification code is still expired seconds after it is received. Three attempts today same result. The link in the email to contact the developer takes you to a manual page no way to contact directly
-- Frustrated.user-n+1, 2024-08-31

[View all iKey Connect reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)





## iKey Connect Available In
- [United States](https://apptail.io/app/ikey-connect-DqPp/united-states)
- [Canada](https://apptail.io/app/ikey-connect-DqPp/canada)
- [Australia](https://apptail.io/app/ikey-connect-DqPp/australia)
- [Brazil](https://apptail.io/app/ikey-connect-DqPp/brazil)
- [Belarus](https://apptail.io/app/ikey-connect-DqPp/belarus)
- [Chile](https://apptail.io/app/ikey-connect-DqPp/chile)
- [Colombia](https://apptail.io/app/ikey-connect-DqPp/colombia)
- [Czechia](https://apptail.io/app/ikey-connect-DqPp/czechia)
- [Dominican Republic](https://apptail.io/app/ikey-connect-DqPp/dominican-republic)
- [United Kingdom](https://apptail.io/app/ikey-connect-DqPp/united-kingdom)
- [Italy](https://apptail.io/app/ikey-connect-DqPp/italy)
- [South Korea](https://apptail.io/app/ikey-connect-DqPp/south-korea)
- [Kuwait](https://apptail.io/app/ikey-connect-DqPp/kuwait)
- [Lebanon](https://apptail.io/app/ikey-connect-DqPp/lebanon)
- [Mexico](https://apptail.io/app/ikey-connect-DqPp/mexico)
- [Norway](https://apptail.io/app/ikey-connect-DqPp/norway)
- [Peru](https://apptail.io/app/ikey-connect-DqPp/peru)
- [Philippines](https://apptail.io/app/ikey-connect-DqPp/philippines)
- [Pakistan](https://apptail.io/app/ikey-connect-DqPp/pakistan)
- [Russia](https://apptail.io/app/ikey-connect-DqPp/russia)
- [Saudi Arabia](https://apptail.io/app/ikey-connect-DqPp/saudi-arabia)
- [Singapore](https://apptail.io/app/ikey-connect-DqPp/singapore)
- [Thailand](https://apptail.io/app/ikey-connect-DqPp/thailand)
- [Türkiye](https://apptail.io/app/ikey-connect-DqPp/turkey)
- [Taiwan](https://apptail.io/app/ikey-connect-DqPp/taiwan)
- [Vietnam](https://apptail.io/app/ikey-connect-DqPp/vietnam)
- [United Arab Emirates](https://apptail.io/app/ikey-connect-DqPp/united-arab-emirates)
- [South Africa](https://apptail.io/app/ikey-connect-DqPp/south-africa)
- [Argentina](https://apptail.io/app/ikey-connect-DqPp/argentina)

---

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