Can’t buy a ticket
Can’t buy a ticket on my older iPhone. Incompatible.
Yes, Île-de is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Île-de app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Île-de is free.
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4.63 out of 5
533 ratings in United Kingdom
Can’t buy a ticket on my older iPhone. Incompatible.
I purchased three tickets through App, fully expecting a smooth and hassle-free journey. Unfortunately, none of these tickets were valid, and I was unable to gain entry. This was an incredibly frustrating experience, especially since I had paid in advance and relied on your service for my transportation needs.
Incompatible with iOS in 2024?! And the world is concerned about the transport system for the olympics… no idea why!! All the other review comments listed previously are still valid, seemingly the developers here have not improved the app within the past year: the app takes money from your card and states it hasn’t. Blatant Theft. It doesn’t work on iOS (Still 🙄) There’s no indication of how to actually purchase the Navigo card. Why this cannot be virtual instead of physical, I have no idea. You cannot use the app without the Navigo card so utterly useless. Would give zero stars if I could.
Ridiculous! Surely one of the major places people will want to travel and only other alternative is spending twice the price on an all day travel ticket or queueing for 30 plus minutes for a paper ticket machine that may or may not be working. What a disaster.
Not sure why there is no way in buy a point to point RER ticket within île de France using the mobile app, I have to stand in a very long queue to buy a paper ticket
Only supports iOS 17.5
Set-up UI is hopeless, ping-pong between the app and a mobile web page. Constant change of language at random steps in the ticketing process / faq’s. Looks like 3 different teams designed this without ever speaking to each other. If you’re going to Paris for the Olympics stick to buying tickets at the stations.
Pass navigo on wallet does not include RER. A lot of Olympics games venue are only available on RER. Do you expect us to queue at the machine for physical tickets? Anyone in IDF mobility has travelled to London or Asia recently?
So many useless steps to login, buy tickets. Clunky, slow and horrible IDFm branding
The App promises a lot but doesn’t deliver. It took €8.65 from me on the promise of charging up my Navigo easy pass. It claimed that touching my card to my phone would charge it. But it didn’t. It claimed that it did not recognise my card (but previously it claimed to have read it.) Bottom line it’s taken an involuntary donation. Be warned - smoke, mirrors and THEFT
Chart
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Category
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Rank
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Top Free
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3
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Top Free
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4
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Top Free
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4
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Top Free
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5
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Top Free
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6
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