Indus Go is a hassle free rent-a-car service brought forward by the house of Indus Motors. Indus motors has worked its way to becoming a household name among car dealerships in the country. It has maintained an exceptional sales tenure and has procured one of the top car dealership positions in India for more than a decade.
Indus Go is a prodigy of an outstanding service oriented model and stellar work ethic as exhibited by its parent company. Indus Go is dedicated to provide a comfortable rent-a-car experience, making sure all your plans are carried out without an ounce of difficulty. With indus Go, our customers receive a range of facilities like 24 hour assistance and flexible, dynamic pricing to begin with. Our vehicles are fully insured making sure to minimise risk during the course of your journey. We also provide pick up and drop facilities from all major airports in Kerala as well as convenient locations such as your home With a number of travellers passing through our locations everyday, we have with us a large fleet of vehicles on offer to suit your needs - from premium luxury vehicles, smart executive sedans to SUVs and compact family hatchbacks. With extra seating, additional luggage space and numerous other options to choose from, we understand your desires at its root. or office doorstep. Our rentals can also be tailored to suit individual needs, ranging from daily, weekly or monthly car rentals. For long drives and weekend escapes, to family outings and work commutes, we are here. We encourage you to escape from the daily routines and take time out to travel and explore the country with us.
Indus go strives to be part of the best in the industry and we make sure our service is incomparable. Customer convenience is of prime importance to us. Rent a car with Indus Go and you’ll find a different story unfolds in every direction you drive. Celebrate the self-driven with Indus Go.
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We booked a manual Ignis for a three day visit to Kerala. Right after booking online, I got a confirmation on WhatsApp with all relevant contacts. On the day of pick up, I was promptly called by their executive and the driver regarding my flight timing and location for pick up. The driver himself was very polite and friendly and explained everything I wanted to know. The experience at drop off was also top notch with the firms executive and driver calling me up well in time and explained the formalities. I got the refund of the security deposit along with a refund for the marginally more fuel that I had left in the tank. Overall, I believe this is the best Self Drive Rental as on date. Strongly recommended!
Review
Booking was done thru Induja. She was very efficient and helpful. Very easy to do the booking and payment procedures.
Some small feedback.
1) The car was with min fuel range. Less than 10kms. I think you should give Atleast 40-50 kms range of fuel. Was very stressed.
2) car was not clean inside. You can give the car in washed and clean condition for better customer experience.
3) had to wait a long time at drop off point since your pick up person was delayed. Luckily, I had a lot of time for my flight. Some other customer may be in a hurry to catch a flight.
These are some small things you’ll can take care of to get more business.
Overall, it was good service and we had a good time. Thanx a lot.
Regards
Review of rental
Good drive during the rental period of six days.
The problem faced are
(a) Manual central locking was not working. After starting up, central locking did not get activated automatically
(b) Car collection boy did not possess identity card of Indus-Go which created lot of uncertainty in handing over of vehicle during delivery
(c) Car collection boy demanded another location at the airport for car collection. It also created confusion at the last moment at the airport.
They cheat customers by not refunding part of security deposit & worst customer support service
They cheat customers by not refunding the part of refundable deposit without any intimation & reply from their customer support team unless you followup with them regularly for at least 6-7 times. They don’t even give proper response to the phone calls/ mails we send. I had a worst experience with Indusgo. They charged 5k as security deposit at the time of booking which is refundable after handing over the vehicle. After handing over the vehicle, they had initiated the refund of only 2.6k security deposit by deducting 2.4k without any reason. I tried reaching out their customer care over phone & the only reply which I got is “will check & share the detail” which I did not get any time. Then I started writing emails on their customer support mail id & I got the reply only after repeated reminders. Finally after following up regularly, they had initiated the refund of balance 2.4k after quite some time Further, I had submitted the vehicle 2 days earlier than scheduled due to some medical emergency for which they had not refunded the 2 days vehicle charges & they are not even bothered to give a proper response on this. Whenever I tried to reach them on this, they send me a single line answer of refund initiated for 5k which is security deposit not the 2 days vehicle charges. They are not even bothered to read what exactly the issue in the mail is about
Anand
Very much this app
Pathetic service
I am daily chasing to get my refund and final Bill but nothing is moving.
BEST APP FOR CAR RENT
This app is highly recommended than zoom cars. Here the service and the car which i get is super clean and neat. Affordable price. I really love it .
Good choice for self drive cars
Pickup & Drop had no hazzle.. Customer Service is good.. they respond in short span of time.. The only concern was about the Innova we rented.. interiors were muddy amd nasty.. no floor mats.. when I insisted to clean it, they helped to clean only the seats and left the floor area as is.. otherwise the vehicle was in good condition.. Suggest to drop the customers at a nearby location (bus stop or train station), as the location of the godown is little interior and found tough to grab a auto/ cab/ bus.
Excellent services
Amazing service loved it and pick and drop drivers are very politeness thank u
Great service
IndusGo Self drive rent a car service provides best rentals compared to other car rentals
