Insight Guides Walking Eye

I downloaded the ebook after buying the Glasgow Guide book at Waterstones. I was suckered by the promise of more info on the app. The ebook I downloaded wouldn’t open on my iPhone 12. After downloading the ebook to my phone it disappeared from the app so I had no access to it at all. The guide book is poor. No general info on public transport systems in Glasgow, for instance. Wish I hadn’t bought it. Total waste of money.

As per review by another person there was no eNook or app available as promised on the real book cover. Please fix this problem or refund me my book price £16.99

Title says it all really

Try to use the QR code listed in the front of the newly purchased inside guide to Japan, but this feels to work. When replying to the support team, the prompts refer to which iPhone model I have “e.g. 6”, showing how out of date this software is given we are now at model 14. A prompt to upload any fault on the page with a photograph (screenshot), crashes me out of the support page. Given the comments from other users, it doesn’t look like there has been any attempt to try and improve this app in many years.

Bought the book, tried to download the ebook for when we’re out and about, no chance. Doesn’t work, waste of time and money. Wish we’d just bought a decent ebook instead as taking a book out with us is not really practical. No idea about content as I assume it’s as out of date as the app!

Doesn’t work

Bought the book but cannot access it on the app as the “qr code is invalid”

Downloaded to support Mauritius guidebook. Pointless. Not huge amount of content & barely any of the web links even worked & those that did often went to unrelated advertising links so couldn’t get any useful info from it.

Unable to use the free app because it doesn’t read the QR code

Probably okay but I usually give up trying to use it. I have to log in every time, no option to use Face ID and a non-memorable app-generated password which I can’t change. 😖