---
title: "IntelliFire - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Take control of your fire from anywhere with the IntelliFire® App. Use your phone, tablet, or voice through Amazon Alexa or Google Assistant to instantly create a cozy environment. Adjust the flame, t"
---

# IntelliFire — United States

![IntelliFire App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/39/69/6c/39696cc0-3efd-bdb8-6231-4a27ca75d2e1/AppIcon-0-0-1x_U007epad-0-0-0-1-0-0-85-220.png/434x0w.png)

**Developer:** [HEARTH & HOME TECHNOLOGIES](https://apptail.io/developer/hearth-home-technologies-iEpe)
**Category:** Lifestyle
**Rating:** 4.2/5 (417 ratings)
**Price:** Free
**Bundle ID:** com.hearthnhome.intellifire
**Store:** Apple App Store
**Country:** United States
**Version:** 1.1.9 (released 2026-01-23)
**Original Release:** 2020-03-28
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1456842149)
**AppTail Page:** [https://apptail.io/app/intellifire-dNMc/united-states](https://apptail.io/app/intellifire-dNMc/united-states)

## IntelliFire Description
Take control of your fire from anywhere with the IntelliFire® App. Use your phone, tablet, or voice through Amazon Alexa or Google Assistant to instantly create a cozy environment. Adjust the flame, thermostat, lights, and more at home or while away. Just ensure you have a Wi-Fi Module installed. To check compatibility or schedule an appointment, contact your local dealer for Heat & Glo®, Majestic®, Heatilator®, Simplifire®, Monessen® or Vermont Castings®.

Amazon, Alexa, and related logos are trademarks of Amazon.com, Inc. or its affiliates. Google, YouTube, and Google Home are trademarks of Google LLC. iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries.

## IntelliFire Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7d/25/e9/7d25e9a0-398d-51bb-7d09-5bb66a461497/37d94d11-e8a7-4c3b-abea-ebacc64ab0bf_12dot9-iPad_landscape-Flame.jpg/2732x2048.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/f9/60/d4/f960d481-6dff-1294-0948-f74134a75bb9/fe73913c-6368-4b22-91f2-06f32f46f0f3_12dot9-iPad_landscape-Other.jpg/2732x2048.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/83/f7/55/83f755e3-ca72-bef2-53da-02811cb81b91/05cfe5ce-d141-4cc2-805a-dbcee0b06ad2_12dot9-iPad_landscape-Temp.jpg/2732x2048.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/b8/ba/55/b8ba5582-5da8-ef40-0499-d71dc40f5da2/8c19a767-230d-4e34-ac4e-86b66880cb52_12dot9-iPad_landscape-Timer.jpg/2732x2048.png)

## IntelliFire Rating Breakdown in United States
- 5 stars: 288 (69%)
- 4 stars: 42 (10%)
- 3 stars: 23 (6%)
- 2 stars: 17 (4%)
- 1 stars: 47 (11%)

## IntelliFire Reviews in United States

### ***** "Updated review - contact IntelliFire if you’re having problems"
Last Update…hopefully:) I have changed the rating to 5 stars, because as promised Garrett came to our house and updated the software and as promised it seems to have fixed the problem.  If you are having connectivity problems please contact them - they can and will fix it!  Thank you Garrett for taking the time and initiative to solve our connectivity problems. Granted it is spring and we’re not really using the fireplace, but I check the app every so often and it’s still connected!

Update: After leaving a one star review Garrett from IntelliFire reached out to me and has been helping resolve the issues with the app.  He is coming out next week to update the unit’s software and he’s confident this will fix the issues we’ve had.  I will update this review after he 🤞 ‘fixes’ it.  Garrett has been great and truly wants to ensure that the app works - so he gets 5 ⭐️s 

Don’t waste your $ until they fix it!  It will keep on dropping so you have to keep on deleting it and adding it.  Come on and fix the app already.  Should have listened to installer and not purchased it
-- Zopzer, 2025-05-29

### ***-- "WiFi disconnects"
I need to power cycle the unit quite often to get it to require the WiFi network. I hope a fix is in the works. Thanks
-- Bill n Jeanne, 2025-05-07

### **--- "Unreliable"
The app took an hour with tech support to get set up. Then I noticed that it will connect sometimes and other times not. May require an app deletion and reinstallation for it to work. Not ready for prime time.
-- Snorton48, 2025-03-29

### ***** "App fixed.  Yay"
After a year of misery, the app finally works.
-- LeakyLandy, 2025-03-14

### *---- "Issue with Intellifire App"
I just recently discovered an issue with the Intellifire app that prevents user from turning on fire place appliance with iPhone.  This occurs when the wi-fi module was previously installed successfully and a different device (iPad, RF400 remote) was last used to turn appliance on or off.  Error that appears:  “Appliance is offline”.  Workaround is to delete the Intellifire App and then reinstall.

Please fix

This app has some intrinsic issues that stem directly from developer not thoroughly testing app in an actual environment with the Wi-Fi module installed in a Heat & Glo environment.  Don’t waste your time and $.  Use a different App and a Wi-Fi module that works!
-- Joe Flabetz, 2025-03-12

### ****- "Working well"
After some initial issues with the Alexa skill, this app seems to be working fully as intended, including with Alexa. We just installed today with a 3 month old Heat n Glo Escape model fireplace. Set up and connection with our home Wi-Fi went smoothly noting our router is only 3-4 feet away. All functions in the app are successfully controlling the fireplace features though there is some wonkiness with the sliders that control the fan and the lights due to slow response. This issue is overcome with a little bit of patience. Just need to wait 10 seconds or so after moving a slider for the results to happen.  The sliders are an analog style control trying to control a digital/discreet value for fan speed and light level but with patience and practice it works ok.  Just wait for the fireplace beep indicating a successful setting change. Also, we tested controlling the fireplace remotely when we were blocks away in our car which worked great. The app also displays both the inside and outside temperature, outside temperature from the ZIP you supply during setup. You can set up the app on multiple smart phones to control the fireplace, but all of them must use the same IntelliFire login. This is day one so not sure if we will have some of the previously reported problems with the app only working a short time but so far at this point, all is good. The Alexa skill will control the fan speed, light level,  flame height, on/off, and thermostat temperature. App also controls a fireplace timer but Alexa skill can’t be used for this. Definitely works much better than expected.
-- OldWhatsHisFace1, 2025-02-20

### ***-- "First attempt - so far so good"
I just setup the app to connect our new fireplace and overall working well so far as a remote backup/replacement.  Setup was easy and app seems responsive.  

Deducted 2 stars as app will not allow control of multicolored lights - please add!
-- TempTag, 2025-02-18

### ***** "Revised — Flakey connectivity UPDATED"
After reaching out to tech support via email, Garrett responded and he helped me troubleshoot the problem. He quickly offered me help and two options to rectify the problem.  I chose to replace the ECM which Garrett sent to me. It took about 5 minutes to swap out the ECM which as of now is still working as expected. No more disconnect problems.  Thank you Garrett. 

*****
Same problem as others have noted. After reset of module, the app will control the fireplace, then will just stop working a day or two later. Requires a complete reset to work again. I even setup a dedicated ssid for just this module and still no love.  Troubleshooting tips posted somewhere would be appreciated.
-- Dr DIYer, 2025-02-14

### ***** "Fireplace"
Easy setup process for fireplace. App has a few second lag when controlling fireplace, but has been reliable. Would be nice to have Apple HomeKit or Matter support added at some point.
-- Brittony491, 2025-02-13

### *---- "No setup instructions"
No setup instructions waist of time I’m pretty savvy and patient
-- GPSVAVX, 2025-02-12

[View all IntelliFire reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## IntelliFire Discovered Keywords
- fireplace remote

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## IntelliFire Available In
- [United States](https://apptail.io/app/intellifire-dNMc/united-states)
- [Canada](https://apptail.io/app/intellifire-dNMc/canada)
- [Mexico](https://apptail.io/app/intellifire-dNMc/mexico)
- [Australia](https://apptail.io/app/intellifire-dNMc/australia)

---

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