Your app is constantly crashing and always saying "log in expired", is a log in session supposed to last 60 seconds? It's counterproductive and aggravating to say the lease, makes managing our inventory when on the go really difficult, is that the best you can do?

They changed authentication process to solara now the app is unusable by my sales staff you are kicked out every time , during use, it’s horrible def changing to Vauto

Used to be a great app. For the past few months it has become unusable. Every time you try to use it it will make you log in, not just that, but it will log you out each time right in the middle of using it. It will also not save your information and can lead to miles reporting inaccurately and/or photos not saving. Stay away! It will make your life more miserable than it will help.

This app is incredibly useful. Has all the right things. Unfortunately every single time I’m using it I’m being kicked out and have to sign in again. I’ve made sure to not be signed in on desktop. I’ve deleted and redownloaded the app. Nothing works. I don’t understand how dealersocket and cox automotive haven’t remedied this yet, seeing how they’re such a large company with such abig financial backing, these things should be fixed. Great app, horribly maintained.

Logs you out every 5 seconds. Border line thinking of switching inventory management systems

With the latest update the app crashes randomly. When you are out scanning vin numbers and booking out vehicles the app will crash causing you to lose your data on the most recently appraised car. Then to make matters worse it won’t let you log back in. It wants to open your safari web browser and make you verify something. If you wait a few minutes then it will start working…until another random crash. Uploading pictures of vehicles is nearly impossible. You can have 30-160 pictures in queue and this app will crash and POOF your pictures are gone. It is a good thing we save them on our phones before we transfer them to this ridiculous app. A strong cellular connection or wifi connection make no difference. This used to a excellent application but since the Mulitfactor Authentication update along with the other current updates….. Well, it is unusable. PLEASE FIX THIS!!! Update: problems seem to be resolved with the most recent update. The multifactor authentication may need to be rest by calling into support on some instances but, once that happens everything works as it should.

This app is way too useful not to function properly Cox Automotive It’s too big of a company not to take care of this issue. This app makes the day so much faster. Please make it work. It’s useful is needed.

Everything was working fine until solera took over

This app is in desperate need of some major improvements. It takes myself and my coworkers several attempts to load a simple appraisal and it’s completely frustrating because time is so valuable and this app will waste a lot of it. You have to stay in the app the entire time, if you try to multi task which most people in the Automotive industry do.. then the app will crash and give you a long error message and require you to go back through the authentication process which is very time consuming. There has to be an update that solves these issues. I should be able to refer back to my text messages to retrieve a vin number then copy and paste it into the application the same goes for the mileage and any other necessary information that is needed to log the vehicle into our system without the application crashing and then requiring me to re authenticate myself as a user in order to log in. Also while uploading photos into the app there has to be a better way to organize the photos within the applications gallery the only option is old-new there has to be a filter with a newest-oldest option or have it preset to have the newest pictures at the top of the gallery instead of requiring users to death scroll to the bottom of the gallery to select the newest photos.

Ever since starting the 2 factor log in Authentication this app is terrible. I am a manager at 2 high volume dealerships and dealing with inventory plus is no longer easy. The frustration we are experiencing is leading us to consider alternate options. One thing is security which I understand. But to be logged out constantly regardless of checking keep me signed in for 30 days is an inconvenience. The 2 dealerships I work in is just 2 of over 30.