---
title: "iPOLiS mobile - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "iPOLiS mobile is a free application designed specifically for Hanwha Techwin&#039;s security network products. iPOLiS mobile app lets you view the live video and control pan/tilt/zoom functions, search &amp; p"
---

# iPOLiS mobile — United States

![iPOLiS mobile App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple118/v4/79/02/54/790254fb-ccc5-4245-8be9-ea490075a183/mzl.vxdqrbap.png/434x0w.png)

**Developer:** [Hanwha Vision Co](https://apptail.io/developer/hanwha-vision-co-LSBb)
**Category:** Utilities
**Rating:** 1.8/5 (269 ratings)
**Price:** Free
**Bundle ID:** com.samsungsecurity.ipolisMobile
**Store:** Apple App Store
**Country:** United States
**Version:** 2.8.4 (released 2017-12-01)
**Original Release:** 2011-01-25
**Languages:** French, German, English, Chinese, Korean, Croatian, Danish, Spanish, Finnish, Greek (modern), Hungarian, Italian, Japanese, Norwegian Bokmål, Dutch, Polish, Portuguese, Romanian, Russian, Serbian, Swedish, Czech, Turkish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id414214804)
**AppTail Page:** [https://apptail.io/app/ipolis-mobile-PzFe/united-states](https://apptail.io/app/ipolis-mobile-PzFe/united-states)

## iPOLiS mobile Description
iPOLiS mobile is a free application designed specifically for Hanwha Techwin&#039;s security network products.
iPOLiS mobile app lets you view the live video and control pan/tilt/zoom functions, search &amp; playback anywhere with your smartphone
if you are using Hanwha Techwin&#039;s security system.
◎ Supported models will be updated continuously.
◎ iPOLiS mobile supports iOS ver. 8.0.X and up.
◎ This application has been tested for the listed devices   
  - Apple iPhone 5 (iOS v8.4.1) model   
  - Apple iPhone 6 (iOS v8.0.2) model   
  - Apple iPhone 6S (iOS v9.3) model   
  - Apple iPad air (iOS v9.2) model
◎ Current compatibilty with our surveillance models: See our manual inside application 
  (Setup -&gt; menulal Tab) 
◎ Recommended profile information for optimal live video monitoring      
  - If using MJPEG : 320x240, 5fps, Normal(10)    
  - If using H.264 : 320x240, 10fps, Normal(10)     
  * Videos of more than 2M pixels are not supported.
◎ Recommended settings for Network Camera
  - Wi-Fi Environment: 8fps @ 320x240    - 3G Environment: 4fps @ 320x240
◎ Recommended Settings for DVR   
  - Wi-Fi Environment: 320x240, Quality (low)    
  - 3G Environment: 320x240, Quality (low)     
  *  bandwidth : higher than 800Kbps
 
◎ Features    
  - Live streaming video with PTZ control    
  - Supported format : H.265/H.264, MJPEG    
  - Video Image Flip/Mirror, Video Image Capture   
  - Calendar Search/Playback/Bookmark functions   
  - Provide the profile selection(NWC) and shows profile status    
  - Password function for security    - Register up to 1,000 number of devices   
  - Digital Zoom   - Show the status of a network as a color   
  - Quick &amp; easy access of mobile environment &amp; Wi-Fi networks.    
  - Compatible with &quot;Dynamic domain naming service&quot;(DDNS)    
  - Multi-Language
◎ The entire items are not supported in every device. Some items are not supported in certain devices. 
◎ If installing version 2.0, the list of products with the old version 1.0 should be registered again as new.
 ◎ This application uses FFmpeg and SDL under LGPL v2.1 ◎ The device can limit the number of users depending on network traffic status.

## iPOLiS mobile Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple20/v4/50/f2/fa/50f2facb-2c57-aeaf-5a5f-8d4811a1bac5/mzl.zqioralr.jpg/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple30/v4/e8/4d/f1/e84df1f6-6169-d701-1d3c-580c1a5d6a05/mzl.gexhotlc.jpg/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple18/v4/f9/d9/98/f9d998d3-cc7a-ad5e-5d43-716dbedd49a5/mzl.dtdjqrsq.jpg/640x960.png)

## iPOLiS mobile Rating Breakdown in United States
- 5 stars: 34 (13%)
- 4 stars: 16 (6%)
- 3 stars: 13 (5%)
- 2 stars: 16 (6%)
- 1 stars: 190 (71%)

## iPOLiS mobile Reviews in United States

### *---- "Not compatible with iPhone 17"
Tried reinstalling and now the app wont even open
-- tigerpawsatx, 2025-10-11

### *---- "No Good"
Will not let me view cameras remotely anymore. Probably too old. I can still view ‘home’ cameras &amp; playback only.
-- GoddessEleni, 2025-09-01

### *---- "App crashes on iOS 18.5 – iPhone 14 Pro Max"
Hello,
I’m using the iPOLiS Mobile app version 2.8.4 on an iPhone 14 Pro Max with iOS 18.5. Unfortunately, the app crashes immediately upon opening or when trying to connect to a device.

This issue makes it impossible to use the app for remote monitoring.
Please provide an updated version of the app that is compatible with iOS 18.5 and newer iPhones, or let us know if there is a workaround available.

Thank you for your support.
Best regards,
-- Reza youtab, 2025-05-28

### *---- "App Crash"
No matter what I do, the app just crashes the second I try to open it. I can’t even view it to set up my system.
-- Parsks&#039; iTunes, 2025-01-25

### ***** "Kiwi2024"
Kiwi2024
-- Marayonero, 2024-09-14

### *---- "Sophia Elattar"
Worst cameras ever made for the world
-- sofia elattar, 2024-05-07

### *---- "Play back"
the playback option on this app does not work it used to but no longer does the last update to this app was six years ago I’m going to look to see if there’s another app I can use with this Samsung receiver, and if not, I will be updating my camera system Hopefully, Samsung didn’t put all their eggs in one basket meaning this app. Also, there is no longer any support for this app so before trying it download it go into it hit support and you’ll find out. There’s nothing there. No worry wart so ever.
-- Opie1119, 2024-04-21

### **--- "Where are the UPDATES!!"
We need updates pleeeease!!!
-- غيمة جنوبية, 2024-03-20

### *---- "Bad service"
App no longer works on iPhone 15,no service support,don’t buy Samsung
-- Samxintang, 2024-03-08

### ***** "No Apple phone application"
I have Apple phone and my wife have Samsung phone. She have I polise version 2.8.8 and work good in Samsung phone but Apple phone have 2.8.4 versions and it stop working can you please help for apple user thank you
-- binka patel, 2024-03-07

### *---- "Won’t open"
Won’t open on IOS 17.3.1.  LAST UPDATE 6 years ago. Please update your app.
-- Ashraf Alla, 2024-02-20

### *---- "iPolis does not load on my iPad"
I got the iPolis from App Store but as soon as I open it the app closes immediately. Unless the app opens one cannot set it up for remote view of Samsung DVR.
-- KalpanBigIpad, 2024-02-10

### *---- "It is a worthless App"
I first installed this App in 2016 and it gave hard times configuring it every time I used it until 2 weeks ago when finally I can’t even open it. It flashes an shuts down completely. I tried calling for help, they offered text support which takes lot of time until the tech said that they have limited support for it. I don’t know how an App does not get updated in 6 years. Don’t they read the reviews?
-- Minoushka1, 2024-01-30

### *---- "Not working yet"
Unfortunately this app doesn’t work on iOS 17,3 please repair it as soon as possible. 
Tnx
-- Alireza19881366, 2024-01-29

### *---- "IPOLIS APP NO LONGER WORKS"
It used to work great, as of today (1/20/24) it would not even open, just crashes, not sure if it’s no longer working with IOS’s constant updates or it’s Samsung that stopped updating on their end.  PLEASEEEEE MAKE IT WORK AGAIN.
-- 1252010, 2024-01-21

### *---- "App closes immediately"
Anytime I go to click on the app after updating it closes immediately. I’ve uninstalled and reinstalled. It used to work now nothing!! and when I click on app support down there it takes me to an unknown page. Help please
-- Alamanda’s, 2023-12-08

### *---- "App keeps crashing on IOS 17.1.1"
Every time I try to open the app it immediately crashes.
-- Super cool 2000, 2023-11-28

### *---- "App fail to load"
Every time I clicked on it and it close down on me right away can you please fix it. I need this app to use for the cameras
-- Bố đi, 2023-11-11

### *---- "Crashes immediately after opening"
The app needs an update. With iOS 17, the app crashes immediately after opening.
-- Apples_Water, 2023-11-05

### *---- "Not working"
It just crashes now, can’t use it at all
-- R fare, 2023-11-03

[View all iPOLiS mobile reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&amp;utm_content=reviews)




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## iPOLiS mobile Available In
- [United States](https://apptail.io/app/ipolis-mobile-PzFe/united-states)
- [South Korea](https://apptail.io/app/ipolis-mobile-PzFe/south-korea)
- [Japan](https://apptail.io/app/ipolis-mobile-PzFe/japan)
- [United Kingdom](https://apptail.io/app/ipolis-mobile-PzFe/united-kingdom)
- [Italy](https://apptail.io/app/ipolis-mobile-PzFe/italy)
- [France](https://apptail.io/app/ipolis-mobile-PzFe/france)
- [Netherlands](https://apptail.io/app/ipolis-mobile-PzFe/netherlands)
- [Mexico](https://apptail.io/app/ipolis-mobile-PzFe/mexico)
- [Vietnam](https://apptail.io/app/ipolis-mobile-PzFe/vietnam)
- [Saudi Arabia](https://apptail.io/app/ipolis-mobile-PzFe/saudi-arabia)
- [Türkiye](https://apptail.io/app/ipolis-mobile-PzFe/turkey)
- [United Arab Emirates](https://apptail.io/app/ipolis-mobile-PzFe/united-arab-emirates)
- [Canada](https://apptail.io/app/ipolis-mobile-PzFe/canada)
- [Thailand](https://apptail.io/app/ipolis-mobile-PzFe/thailand)
- [Spain](https://apptail.io/app/ipolis-mobile-PzFe/spain)
- [Indonesia](https://apptail.io/app/ipolis-mobile-PzFe/indonesia)
- [Czechia](https://apptail.io/app/ipolis-mobile-PzFe/czechia)
- [New Zealand](https://apptail.io/app/ipolis-mobile-PzFe/new-zealand)
- [Australia](https://apptail.io/app/ipolis-mobile-PzFe/australia)
- [India](https://apptail.io/app/ipolis-mobile-PzFe/india)
- [Dominican Republic](https://apptail.io/app/ipolis-mobile-PzFe/dominican-republic)
- [Kuwait](https://apptail.io/app/ipolis-mobile-PzFe/kuwait)
- [Russia](https://apptail.io/app/ipolis-mobile-PzFe/russia)
- [Belgium](https://apptail.io/app/ipolis-mobile-PzFe/belgium)
- [Germany](https://apptail.io/app/ipolis-mobile-PzFe/germany)
- [Malta](https://apptail.io/app/ipolis-mobile-PzFe/malta)
- [South Africa](https://apptail.io/app/ipolis-mobile-PzFe/south-africa)
- [Argentina](https://apptail.io/app/ipolis-mobile-PzFe/argentina)
- [Austria](https://apptail.io/app/ipolis-mobile-PzFe/austria)
- [Brazil](https://apptail.io/app/ipolis-mobile-PzFe/brazil)
- [Switzerland](https://apptail.io/app/ipolis-mobile-PzFe/switzerland)
- [Chile](https://apptail.io/app/ipolis-mobile-PzFe/chile)
- [China](https://apptail.io/app/ipolis-mobile-PzFe/china)
- [Denmark](https://apptail.io/app/ipolis-mobile-PzFe/denmark)
- [Ecuador](https://apptail.io/app/ipolis-mobile-PzFe/ecuador)
- [Egypt](https://apptail.io/app/ipolis-mobile-PzFe/egypt)
- [Greece](https://apptail.io/app/ipolis-mobile-PzFe/greece)
- [Ireland](https://apptail.io/app/ipolis-mobile-PzFe/ireland)
- [Israel](https://apptail.io/app/ipolis-mobile-PzFe/israel)
- [Lithuania](https://apptail.io/app/ipolis-mobile-PzFe/lithuania)
- [Latvia](https://apptail.io/app/ipolis-mobile-PzFe/latvia)
- [Malaysia](https://apptail.io/app/ipolis-mobile-PzFe/malaysia)
- [Pakistan](https://apptail.io/app/ipolis-mobile-PzFe/pakistan)
- [Poland](https://apptail.io/app/ipolis-mobile-PzFe/poland)
- [Portugal](https://apptail.io/app/ipolis-mobile-PzFe/portugal)
- [Romania](https://apptail.io/app/ipolis-mobile-PzFe/romania)
- [Sweden](https://apptail.io/app/ipolis-mobile-PzFe/sweden)
- [Singapore](https://apptail.io/app/ipolis-mobile-PzFe/singapore)
- [Slovakia](https://apptail.io/app/ipolis-mobile-PzFe/slovakia)
- [Ukraine](https://apptail.io/app/ipolis-mobile-PzFe/ukraine)
- [Belarus](https://apptail.io/app/ipolis-mobile-PzFe/belarus)
- [Nigeria](https://apptail.io/app/ipolis-mobile-PzFe/nigeria)
- [Estonia](https://apptail.io/app/ipolis-mobile-PzFe/estonia)
- [Norway](https://apptail.io/app/ipolis-mobile-PzFe/norway)
- [Nepal](https://apptail.io/app/ipolis-mobile-PzFe/nepal)
- [Algeria](https://apptail.io/app/ipolis-mobile-PzFe/algeria)
- [Peru](https://apptail.io/app/ipolis-mobile-PzFe/peru)
- [Philippines](https://apptail.io/app/ipolis-mobile-PzFe/philippines)
- [Tunisia](https://apptail.io/app/ipolis-mobile-PzFe/tunisia)
- [Brunei](https://apptail.io/app/ipolis-mobile-PzFe/brunei)
- [Taiwan](https://apptail.io/app/ipolis-mobile-PzFe/taiwan)
- [Armenia](https://apptail.io/app/ipolis-mobile-PzFe/armenia)
- [Cyprus](https://apptail.io/app/ipolis-mobile-PzFe/cyprus)
- [Colombia](https://apptail.io/app/ipolis-mobile-PzFe/colombia)
- [Bahrain](https://apptail.io/app/ipolis-mobile-PzFe/bahrain)
- [Uzbekistan](https://apptail.io/app/ipolis-mobile-PzFe/uzbekistan)
- [Iceland](https://apptail.io/app/ipolis-mobile-PzFe/iceland)
- [Hungary](https://apptail.io/app/ipolis-mobile-PzFe/hungary)
- [Croatia](https://apptail.io/app/ipolis-mobile-PzFe/croatia)
- [Kazakhstan](https://apptail.io/app/ipolis-mobile-PzFe/kazakhstan)
- [Lebanon](https://apptail.io/app/ipolis-mobile-PzFe/lebanon)
- [Sri Lanka](https://apptail.io/app/ipolis-mobile-PzFe/sri-lanka)
- [Slovenia](https://apptail.io/app/ipolis-mobile-PzFe/slovenia)
- [Azerbaijan](https://apptail.io/app/ipolis-mobile-PzFe/azerbaijan)
- [Madagascar](https://apptail.io/app/ipolis-mobile-PzFe/madagascar)
- [Hong Kong SAR China](https://apptail.io/app/ipolis-mobile-PzFe/hong-kong)
- [Finland](https://apptail.io/app/ipolis-mobile-PzFe/finland)

---

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