IQVIA Study Hub

My app is telling me a new version 15.0 is available & to update, but it’s not really available yet because what’s here in the app store is 14.1? Otherwise, the app works well for what it does & what I need it for.

The most recent update removed the app from my iPhone. I had to download again. I am iOS 16.0.2 . IPhone 12 Max Pro. In the past I have had to complete the diary multiple times, close the app, reboot and set the diary again to get completion. Required change to password pop up is the only place time to change password. If dismissed no place to complete password change at users convenience. Under funded app.

I’m told this is the app I am to use to participate in a study. So far I’ve put my username and password in about ten times and then from there the screen goes completely blank. The link in the email also does the same thing. Useless.

Study does not acknowledge user having completed the cold symptom entry. Even if user logs out, then logs back in, study still demands the user answers cold symptom! After the date changes study seems undecided. To clear issue, log out and log back in. Poorly programmed.

I’ve been prompted to change password but I access app by facial recognition. Do I need to change my facial features? Thanks

There are always a few issues associated with App updates. The updates on this app did not impact its functionality.

Deleting the app.. worthless app

This is, without a doubt, the worst app I've ever encountered. I'm enrolled in a trial and all it's used for is a one question (yes/no) check-in. When you respond, you get no acknowledgement, and if there's a problem, you can't tell. You can't edit or clear anything, so missed or non-registered check-ins sit in your to do list indefinitely. They told me I can do a workaround by distinguishing between what's "Available" and what's "Required" on the assignment page. I'll tell you what's a better workaround: a piece of paper with a phone number to call if you have a positive response to report.

The current rating of 4.5 is fraudulent; simple arithmetic confirms this.

Everyone is so helpful when I call