---
title: "IT Glue - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Stay on top of your clients’ business anytime, anywhere.  The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience.  Empow"
---

# IT Glue — United States

![IT Glue App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/0f/58/9e/0f589e7b-694d-02db-4a49-0d18defffb85/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [Kaseya International](https://apptail.io/developer/kaseya-international-yhbc)
**Category:** Productivity
**Rating:** 1.9/5 (7 ratings)
**Price:** Free
**Bundle ID:** com.itglue.mob
**Store:** Apple App Store
**Country:** United States
**Version:** 2.1.0 (released 2026-01-15)
**Original Release:** 2017-09-16
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1281698600)
**AppTail Page:** [https://apptail.io/app/it-glue-sUm/united-states](https://apptail.io/app/it-glue-sUm/united-states)

## IT Glue Description
Stay on top of your clients’ business anytime, anywhere. 
The world’s leading IT documentation platform at your fingertips—wherever you are. Now reimagined for an even better mobile experience. 
Empower your onsite techs and service your clients more efficiently from anywhere with IT Glue Mobile 2.0. With an enhanced interface, streamlined workflows, and powerful new tools like pinned assets and faster file management, your technicians will stay more productive than ever. 

Key Features: 
• Pin frequently accessed assets for quicker access to the information you use most. 
• Improved barcode and QR scanning for faster asset searches and updates. 
• Take and upload photos or files more easily than ever with a simplified attachment workflow. 
• View and edit passwords as well as access configurations, flexible assets, contacts, and locations—all from your mobile device. 
• Use native mobile functionality such as click-to-call or launching maps directly from address links. 
• Touch ID or Face ID for fast and secure access to the app. 
• Fully encrypted end-to-end communication between mobile and web. 
• Quickly audit password changes or manage them with ease: create, update, or delete as needed. 
• Securely sign in with Multi-Factor Authentication (MFA) or Single Sign-On (SSO). 
• Automatically generate secure One-Time Passwords (OTPs) in your documentation. 

What our partners are saying about IT Glue: 
 “IT Glue requires no training and techs can jump in on day one to find and create documentation as required. I would recommend to anyone in the industry that wants to share knowledge.” 
 – Jeffrey Bowles, ACT 360, Barrie, ON 

 “This isn’t just a marginal improvement, but a significant improvement that has an impact on 1000s of user actions every single day." 
 – Simon Harvey, Head of IT and Business Systems, TSG, Newcastle, UK 

Never leave your clients’ details out of sight. Download the app now! 
You must have an IT Glue account and an internet connection to use the app.

## IT Glue Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ed/f4/73/edf473d0-3a2e-4a90-a9b0-f910b7ac2942/1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/74/e2/d5/74e2d5d1-858b-91f1-93c5-9ded211eec52/2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e3/a2/24/e3a22440-d7e1-2227-e228-02181b52f6f5/3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/7b/3a/49/7b3a49ff-dd4c-6236-c03b-60c23dfb1535/4.png/1284x2778.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/98/18/eb/9818ebad-2f5c-055b-2fba-9598387696f6/5.png/1284x2778.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/49/ff/09/49ff0943-887f-f5a2-41e8-f294eee281d5/6.png/1284x2778.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ba/28/88/ba288870-135a-7880-a52a-d412c8efc106/7.png/1284x2778.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d3/f7/c9/d3f7c959-d521-4d8c-9391-c26097dc84bc/8.png/1284x2778.png)

## IT Glue Rating Breakdown in United States
- 5 stars: 1 (14%)
- 4 stars: 0 (0%)
- 3 stars: 1 (14%)
- 2 stars: 0 (0%)
- 1 stars: 5 (71%)

## IT Glue Reviews in United States

### *---- "Don’t even bother"
If you made a list of all the things an app should not do, this app has them all and then some. It needs to be scrapped and started over.

Here we are 5 years later and this app is still a dumpster fire.
-- NDYNAMICS, 2024-11-12

### *---- "Awful"
I’m not sure if developers are joking or PM’s at ITGlue have no idea how to manage developers. If you don’t know how to develope a mobile app for IT documentation take a look at competitions. High school developer would do it better. Disappointed !
-- Frips79, 2024-11-01

### *---- "Absolutely worthless"
I love their main product but their mobile app is unusable. It’s a literal dumpster fire. When you have a client that has sub folders and passwords within those sub folders, I would expect to see folders that I can select when I’m looking for a password. Nope, not how it works. The mobile app ignores the folders and lists every single password as a giant list. You’ll never be able to find the password if you’re looking for a “modem” and you have 32 entries that are labeled modem for 32 locations all within their separate sub folder. Maybe I’m using the app wrong but I don’t think so.
-- Pikes4ever, 2024-08-30

### *---- "Buggy - Photos Not Working - Can’t view docs"
Hitting the + button doesn’t seem to work when attempting to add a photo to documentation. This goes for the android version as well. Interface and overall usability pales in comparison to Hudu. You can mostly just check passwords and can’t pull up documentation. Severely needs an overhaul.
-- Dead gig, 2024-08-22

### ***-- "Needs more"
Please add the documents section. It kills my soul that this is not in place. This app becomes an inconvenience more than anything if small things like this aren’t addressed.
-- plainjosh, 2024-05-21

### *---- "Big fan but this app is terrible"
I love the web based product but this app is shockingly bad. It appears they’ve made it as difficult as possible to login.
-- KL@39157, 2024-04-29

### ***-- "Still no iPad app? Come on…"
Fortunately the app works great in either Chrome or Safari, but we need a native iPad app to support FaceID & such.
pretty please! 🙏🏻
-- DrjonesUSA, 2024-02-18

### *---- "Personal passwords hard to find"
Our org wants employees to use ITGlue for both customer and personal passwords.  Personal passwords can only be found in web app and take 5 steps to get into them.  Hard to view web app and search is difficult to use.  Not really impressed.
-- WoockieB, 2023-11-09

### **--- "Remember sign-in info"
It would be extremely useful to simply remember the ‘subdomain’ and ‘email’ at the login screen.

The app itself is somewhat usable, but very cumbersome. Attempting to find an initial admin password in front of a customer takes no less than 5 min and makes us look foolish. 

Some cleanup and polishing would make this easily a 4-star app.
-- djAFK, 2023-09-12

### *---- "Absolutely awful"
Face ID was working for a hot minute now it’s impossible to get it to work. App immediately logs out as soon as it loses focus / backgrounds, forcing you to spend 2 minutes in front of customers to log back in. The app is behind a locked iPhone, there is absolutely no reason it should be logging itself out every time. Huge inconvenience and it’s costing us productivity of our technicians. This has to be a joke.
-- SourApples19, 2023-06-21

[View all IT Glue reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## IT Glue Discovered Keywords
- it glue

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## IT Glue Available In
- [United States](https://apptail.io/app/it-glue-sUm/united-states)
- [Canada](https://apptail.io/app/it-glue-sUm/canada)
- [United Kingdom](https://apptail.io/app/it-glue-sUm/united-kingdom)
- [Poland](https://apptail.io/app/it-glue-sUm/poland)
- [Australia](https://apptail.io/app/it-glue-sUm/australia)
- [Brazil](https://apptail.io/app/it-glue-sUm/brazil)
- [Belarus](https://apptail.io/app/it-glue-sUm/belarus)
- [Switzerland](https://apptail.io/app/it-glue-sUm/switzerland)
- [Chile](https://apptail.io/app/it-glue-sUm/chile)
- [China](https://apptail.io/app/it-glue-sUm/china)
- [Colombia](https://apptail.io/app/it-glue-sUm/colombia)
- [Cyprus](https://apptail.io/app/it-glue-sUm/cyprus)
- [Czechia](https://apptail.io/app/it-glue-sUm/czechia)
- [Germany](https://apptail.io/app/it-glue-sUm/germany)
- [Denmark](https://apptail.io/app/it-glue-sUm/denmark)
- [Dominican Republic](https://apptail.io/app/it-glue-sUm/dominican-republic)
- [Algeria](https://apptail.io/app/it-glue-sUm/algeria)
- [Ecuador](https://apptail.io/app/it-glue-sUm/ecuador)
- [Estonia](https://apptail.io/app/it-glue-sUm/estonia)
- [Egypt](https://apptail.io/app/it-glue-sUm/egypt)
- [Spain](https://apptail.io/app/it-glue-sUm/spain)
- [Finland](https://apptail.io/app/it-glue-sUm/finland)
- [France](https://apptail.io/app/it-glue-sUm/france)
- [Greece](https://apptail.io/app/it-glue-sUm/greece)
- [Hong Kong SAR China](https://apptail.io/app/it-glue-sUm/hong-kong)
- [Hungary](https://apptail.io/app/it-glue-sUm/hungary)
- [Indonesia](https://apptail.io/app/it-glue-sUm/indonesia)
- [Ireland](https://apptail.io/app/it-glue-sUm/ireland)
- [Israel](https://apptail.io/app/it-glue-sUm/israel)
- [India](https://apptail.io/app/it-glue-sUm/india)
- [Iceland](https://apptail.io/app/it-glue-sUm/iceland)
- [Italy](https://apptail.io/app/it-glue-sUm/italy)
- [Japan](https://apptail.io/app/it-glue-sUm/japan)
- [South Korea](https://apptail.io/app/it-glue-sUm/south-korea)
- [Kuwait](https://apptail.io/app/it-glue-sUm/kuwait)
- [Kazakhstan](https://apptail.io/app/it-glue-sUm/kazakhstan)
- [Lebanon](https://apptail.io/app/it-glue-sUm/lebanon)
- [Lithuania](https://apptail.io/app/it-glue-sUm/lithuania)
- [Latvia](https://apptail.io/app/it-glue-sUm/latvia)
- [Malta](https://apptail.io/app/it-glue-sUm/malta)
- [Mexico](https://apptail.io/app/it-glue-sUm/mexico)
- [Malaysia](https://apptail.io/app/it-glue-sUm/malaysia)
- [Nigeria](https://apptail.io/app/it-glue-sUm/nigeria)
- [Netherlands](https://apptail.io/app/it-glue-sUm/netherlands)
- [Norway](https://apptail.io/app/it-glue-sUm/norway)
- [Nepal](https://apptail.io/app/it-glue-sUm/nepal)
- [New Zealand](https://apptail.io/app/it-glue-sUm/new-zealand)
- [Peru](https://apptail.io/app/it-glue-sUm/peru)
- [Philippines](https://apptail.io/app/it-glue-sUm/philippines)
- [Pakistan](https://apptail.io/app/it-glue-sUm/pakistan)
- [Portugal](https://apptail.io/app/it-glue-sUm/portugal)
- [Romania](https://apptail.io/app/it-glue-sUm/romania)
- [Russia](https://apptail.io/app/it-glue-sUm/russia)
- [Saudi Arabia](https://apptail.io/app/it-glue-sUm/saudi-arabia)
- [Sweden](https://apptail.io/app/it-glue-sUm/sweden)
- [Singapore](https://apptail.io/app/it-glue-sUm/singapore)
- [Slovakia](https://apptail.io/app/it-glue-sUm/slovakia)
- [Thailand](https://apptail.io/app/it-glue-sUm/thailand)
- [Türkiye](https://apptail.io/app/it-glue-sUm/turkey)
- [Taiwan](https://apptail.io/app/it-glue-sUm/taiwan)
- [Ukraine](https://apptail.io/app/it-glue-sUm/ukraine)
- [Vietnam](https://apptail.io/app/it-glue-sUm/vietnam)
- [United Arab Emirates](https://apptail.io/app/it-glue-sUm/united-arab-emirates)
- [South Africa](https://apptail.io/app/it-glue-sUm/south-africa)
- [Argentina](https://apptail.io/app/it-glue-sUm/argentina)
- [Austria](https://apptail.io/app/it-glue-sUm/austria)
- [Azerbaijan](https://apptail.io/app/it-glue-sUm/azerbaijan)
- [Belgium](https://apptail.io/app/it-glue-sUm/belgium)

---

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