--- title: "ITEL Now - Reviews, Revenue and Downloads in United States | Apple App Store" description: "ITEL Now takes the feedback received from users of the original ITEL App and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software s" --- # ITEL Now — United States ![ITEL Now App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/b8/0a/33/b80a33c7-7c77-2f4f-3555-9a86023db389/AppIcon-0-0-1x_U007epad-0-1-0-85-220.png/400x400bb.png) **Developer:** [ITEL Laboratories](https://apptail.io/developer/itel-laboratories-dzve) **Category:** Business **Rating:** 4.0/5 (1,779 ratings) **Price:** Free **Bundle ID:** com.itelinc.itelmobileapp3 **Store:** Apple App Store **Country:** United States **Version:** 3.8.16 (released 2026-01-14) **Original Release:** 2020-04-29 **App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1128202643) **AppTail Page:** [https://apptail.io/app/itel-now-qCib/united-states](https://apptail.io/app/itel-now-qCib/united-states) ## ITEL Now Description ITEL Now takes the feedback received from users of the original ITEL App and integrates it into a more intuitive and responsive user interface. The new UI is combined with the same back-end software systems and accurate lab analysis process, so you’ll still receive lab reports in under 30 minutes. We’re confident you’ll find ITEL Now a progressive step forward in claims app technology. ITEL Now guides you through taking the necessary photos and measurements for upload to our lab, where every test is performed by an ITEL analyst. New features include: • Streamlined claims workflow • Video help to show you how to perform each step • Checklist and at-a-glance icons to help you review your photos • More feedback on the progress of your test submission • More intuitive navigation • Test carpet, wood, laminate, vinyl flooring, siding, and roofing in the app and skip sending the sample • You can also send a sample to ITEL using the app If you have any feedback or encounter issues, we can help you immediately! Call 800-890-4835 or support@itelinc.com. ITEL live support is available Monday-Friday, 8AM-9PM Eastern Time. ## ITEL Now Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/74/05/8b/74058bce-0ca8-566e-49b8-264f4454ce7f/mzl.efidthty.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/f9/64/0f/f9640f37-ad0d-c0cf-263c-ade373d70e34/mzl.ssugiuha.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/99/a5/18/99a5186f-aaed-82d2-c749-5040f88dc513/pr_source.png/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple125/v4/56/34/a0/5634a0e8-990a-9d80-c340-be6fefd32ef5/pr_source.png/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/61/f1/f0/61f1f058-5b88-bbd8-c9d3-7f6da93e952f/pr_source.png/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/Purple115/v4/87/21/76/87217609-a0bc-45ff-dbb3-e67245cef9dd/mzl.jjfcmljt.jpg/1242x2688.png) ## ITEL Now Rating Breakdown in United States - 5 stars: 1,165 (65%) - 4 stars: 126 (7%) - 3 stars: 87 (5%) - 2 stars: 59 (3%) - 1 stars: 342 (19%) ## ITEL Now Reviews in United States ### *---- "Independent Adjuster" Fellow IAs, do NOT waste your time much less money on this mobile kit. They will kick back every single sample and make your life miserable. You’ll have to return to sites to perform on site photo tests for the same reason with larger things like cabinets for which you can’t harvest a sample. Avoid the ITEL app at all costs. It is the furthest thing from a time saver. -- Itelappsux, 2025-08-07 ### *---- "ITEL accuracy" The last five years ITEL accuracy has shot down tremendously. Ten to fifteen years ago, I could trust an ITEL report about 85%. Today’s ITEL is maybe 50% at best. I don’t know what’s changed at ITEL but someone needs to take a look at systems that should be in place or further training that may be needed. I’ve been in the flooring industry for 36 years. I installed for over 25, became a certified flooring inspector and flooring sales and repairs specializing in insurance restoration. The inaccuracy is astounding. -- ITEL flop, 2025-07-18 ### **--- "Not what I expected" I sent my samples in over a week ago and have yet to hear back from anyone -- The Pro tractor, 2025-07-10 ### *---- "Waste of time and life" The app crashes all the time. Won’t load. Kills timelines. Asks for material information that it should be providing. Gives pricing based on made up numbers from suppliers that do not exist with caveats that state pricing may have to be cross checked. We are obligated to use this to waste more time on something that could just be handled with standard line item pricing. Shouldn’t be mandatory to use with carriers. Should only have to be used when something is in question. All it accomplishes is wasted time and life.. oh it does add needless frustration. -- Unwilling User0, 2025-05-13 ### *---- "Not what you’d expect" They’ll find a match there will be multiple colors. All the legwork will be on you to drive around to the supply house and physically match existing siding to new. $184 a pop l, there are better and cheaper services out there. -- STL Siding, 2025-04-23 ### ***** "Review" Should not let insurance company state how to do it tell you should be telling the insurance companies how you do I tell and they can adjust for that -- joes jets, 2024-11-07 ### *---- "Itel app" It will not open and there is no phone number for support. Ugh!! -- scammer101run, 2024-10-02 ### *---- "We should be able to skip the color selection for this app." We should be able to skip the color selection for this app -- HXT0026, 2024-06-24 ### ***** "Easy and fast" I love using the mobile ITEL. It is easy to document and submit samples, -- Mary c g, 2024-03-19 ### **--- "Wow" Been using Itel for 15 yrs, Itel now was a great idea to get a faster turn around, haven’t been able to get it to work last several weeks, deleted it reinstalled it several times, restarted my phone…cannot get it to work anymore, frustrating and a waste of my valuable time.. Disappointed really they have the monopoly in this industry and can’t get their app to work….! I hope some competition steps up their game and forces improvement and change…. Going to run to the post office for this sample….😔 -- Chris Mans., 2024-01-04 [View all ITEL Now reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews) ## ITEL Now Discovered Keywords - etel - alacrity connect - verisk - itel now - adjuster mobile - itel mobile - itel - my itel - settle assist - symbility mobile claims ## Apps Similar to ITEL Now - [JobNimbus: All-In-One Roof App](https://apptail.io/app/jobnimbus-all-in-one-roof-app-iAdb/united-states) - [Symbility Mobile Claims](https://apptail.io/app/symbility-mobile-claims-oCib/united-states) - [MICA Mobile for iPhone](https://apptail.io/app/mica-mobile-for-iphone-rTib/united-states) - [Next Gear](https://apptail.io/app/next-gear-tTib/united-states) - [Xactimate](https://apptail.io/app/xactimate-uTib/united-states) - [DocuSketchº](https://apptail.io/app/docusketcho-mcjb/united-states) - [OneClick Code - Building Codes](https://apptail.io/app/oneclick-code-building-codes-ocjb/united-states) - [AccuLynx Field](https://apptail.io/app/acculynx-field-XExc/united-states) - [EagleView](https://apptail.io/app/eagleview-Xytk/united-states) - [Mitigate](https://apptail.io/app/mitigate-CYiq/united-states) ## ITEL Now Available In - [United States](https://apptail.io/app/itel-now-qCib/united-states) - [India](https://apptail.io/app/itel-now-qCib/india) - [Ukraine](https://apptail.io/app/itel-now-qCib/ukraine) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends. - [Search Apps](https://apptail.io) - [Top Charts](https://apptail.io/top-iphone-apps) - [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer) *Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*