---
title: "itsu rewards - Reviews, Revenue and Downloads in United Kingdom | Apple App Store"
description: "the more you itsu, the more we give you​  Collect butterflies every time you spend £5 or more. When you’ve collected 3 butterflies we’ll give you a free snack or drink. 5 butterflies and we’ll give yo"
---

# itsu rewards — United Kingdom

![itsu rewards App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8f/73/8c/8f738c6a-d86b-7bb3-83b6-d5bf9c990358/AppIcon-0-0-1x_U007emarketing-0-4-0-85-220.png/434x0w.png)

**Developer:** [ITSU](https://apptail.io/developer/itsu-vrub)
**Category:** Food Drink
**Rating:** 3.6/5 (265 ratings)
**Price:** Free
**Bundle ID:** com.itsuapp.app
**Store:** Apple App Store
**Country:** United Kingdom
**Version:** 5.4.19 (released 2026-05-14)
**Original Release:** 2020-02-12
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/gb/app/app/id1494506910)
**AppTail Page:** [https://apptail.io/app/itsu-rewards-bcu/united-kingdom](https://apptail.io/app/itsu-rewards-bcu/united-kingdom)

## itsu rewards Description
the more you itsu, the more we give you​

Collect butterflies every time you spend £5 or more. When you’ve collected 3 butterflies we’ll give you a free snack or drink. 5 butterflies and we’ll give you
free gyoza or bao. 7 butterflies and we’ll give you a free meal.​
​
Download the app and we’ll give you a free miso soup or edamame on your first visit, when you spend £5.​
​
Discover our delicious menu of health[ier] Asian inspired food, grab the app & get collecting! Whether you’re craving chicken teriyaki or seeking a salmon full house, it’s time to eat beautiful for free.

## itsu rewards Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/86/45/da/8645da32-a098-2208-ab2f-708ad28de243/Slide_1.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/c2/f6/98/c2f6985c-32df-b08c-da28-12c3285cdca1/Slide_2.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/0a/66/e7/0a66e7f6-1919-f3b9-a4a2-4cb9890ccfd6/Slide_3.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/46/b0/44/46b04487-69d9-ba9a-99a3-3e1f976815b7/Slide_4.png/1242x2688.png)

## itsu rewards Rating Breakdown in United Kingdom
- 5 stars: 152 (57%)
- 4 stars: 13 (5%)
- 3 stars: 20 (8%)
- 2 stars: 11 (4%)
- 1 stars: 69 (26%)

## itsu rewards Reviews in United Kingdom

### *---- "Just terrible"
Classic case of how not to build an app
-- Varnden, 2025-01-09

### *---- "ITraxx"
Useless app, cannot see a menu or order anything from it.
What has happened? Used to be much better!
-- iTraxx25, 2025-01-07

### **--- "Have downloaded the app and…"
I am wondering What I should when I purchase something. The home page shows some promotions but no bar or qr code to refer to or stamp collection area. How are you supposed to know how much I have collected? Also I have just bought food but didn’t have the phone. Why can’t I use the QR code in the receipt to upload it as a purchase in my app account?
Please it’s time you get up to speed with functionalities of loyalty programs. 
Thank you
-- Bradipollo, 2024-11-20

### *---- "Why can’t I do basic things in this app?!"
I can’t find how to scan the app and earn the stamps. I tried to use an offer in store and it didn’t go through, but I still lost the offer on the app. Useless.
-- ESR35173, 2024-11-19

### *---- "Waste of time."
Just another marketing ploy. Arm twister. Forget it. Complicated. Like, how many itsu tills are in your local shopping area? Deleting now. 👋🏻
-- Square eyes., 2024-11-16

### **--- "Missing points and no tracking capability"
I earned all points and then didn’t get my free meal as my points all disappeared. There is currently no way to track your spend history and points meaning that when you’re missing points, or your rewards all disappear (which is what happened to me), you have no evidence so they don’t let you redeem in store. Very disappointing.
-- Clzza, 2024-10-23

### *---- "Not intuitive"
It’s not remotely intuitive how to ‘scan the app’ as we are constantly told. An app is on a phone screen… presumably it needs an easy to access qr or barcode to scan? Where is this?
-- Jdkdldjdnd, 2024-09-24

### *---- "Great food and loyalty scheme but the app never works!!!"
You get great deals through the loyalty scheme but it never works. It hasn’t worked for the past month despite redownloading the app multiple times.

Please fix the app!
-- jessfivey1997, 2024-08-21

### *---- "Put me off the brand!"
Not far from false advertising - POS promised a free miso soup as reward but it’s not redeemable through multiple attempts. Speaking to staff, every time they said nothing they can do about it.

I’ve been shopping itsu branded products via supermarkets for years. These deceptive app rewards put me off the brand. PERIOD. Will buy dumplings at Costco instead going forward.
-- Ichiban uni, 2024-08-17

### *---- "Free miso when you download app didn’t work"
Button to claim miso appeared clicked on it nothing happened. Tried again and said voucher used or something. Waste of time deleting app
-- clearbrian, 2024-07-31

[View all itsu rewards reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## itsu rewards Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United Kingdom | Food Drink | #11 |
| Top Free | Ireland | Food Drink | #100 |
| Top Free | United Kingdom | Overall | #129 |
| Top Free | Czechia | Food Drink | #171 |
| Top Free | Netherlands | Food Drink | #189 |
| Top Free | Spain | Food Drink | #198 |
| Top Free | Italy | Food Drink | #214 |
| Top Free | Finland | Food Drink | #215 |
| Top Free | China | Food Drink | #224 |

## itsu rewards Discovered Keywords
- itsu
- asian food
- fast sushi

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## itsu rewards Available In
- [United Kingdom](https://apptail.io/app/itsu-rewards-bcu/united-kingdom)
- [United States](https://apptail.io/app/itsu-rewards-bcu/united-states)
- [Poland](https://apptail.io/app/itsu-rewards-bcu/poland)
- [China](https://apptail.io/app/itsu-rewards-bcu/china)
- [Germany](https://apptail.io/app/itsu-rewards-bcu/germany)
- [France](https://apptail.io/app/itsu-rewards-bcu/france)
- [Belarus](https://apptail.io/app/itsu-rewards-bcu/belarus)
- [Canada](https://apptail.io/app/itsu-rewards-bcu/canada)
- [Chile](https://apptail.io/app/itsu-rewards-bcu/chile)
- [Colombia](https://apptail.io/app/itsu-rewards-bcu/colombia)
- [Cyprus](https://apptail.io/app/itsu-rewards-bcu/cyprus)
- [Czechia](https://apptail.io/app/itsu-rewards-bcu/czechia)
- [Denmark](https://apptail.io/app/itsu-rewards-bcu/denmark)
- [Algeria](https://apptail.io/app/itsu-rewards-bcu/algeria)
- [Ecuador](https://apptail.io/app/itsu-rewards-bcu/ecuador)
- [Egypt](https://apptail.io/app/itsu-rewards-bcu/egypt)
- [Spain](https://apptail.io/app/itsu-rewards-bcu/spain)
- [Finland](https://apptail.io/app/itsu-rewards-bcu/finland)
- [Greece](https://apptail.io/app/itsu-rewards-bcu/greece)
- [Hong Kong SAR China](https://apptail.io/app/itsu-rewards-bcu/hong-kong)
- [Hungary](https://apptail.io/app/itsu-rewards-bcu/hungary)
- [Indonesia](https://apptail.io/app/itsu-rewards-bcu/indonesia)
- [Ireland](https://apptail.io/app/itsu-rewards-bcu/ireland)
- [Israel](https://apptail.io/app/itsu-rewards-bcu/israel)
- [India](https://apptail.io/app/itsu-rewards-bcu/india)
- [Italy](https://apptail.io/app/itsu-rewards-bcu/italy)
- [Japan](https://apptail.io/app/itsu-rewards-bcu/japan)
- [South Korea](https://apptail.io/app/itsu-rewards-bcu/south-korea)
- [Kuwait](https://apptail.io/app/itsu-rewards-bcu/kuwait)
- [Kazakhstan](https://apptail.io/app/itsu-rewards-bcu/kazakhstan)
- [Lebanon](https://apptail.io/app/itsu-rewards-bcu/lebanon)
- [North Macedonia](https://apptail.io/app/itsu-rewards-bcu/north-macedonia)
- [Mexico](https://apptail.io/app/itsu-rewards-bcu/mexico)
- [Malaysia](https://apptail.io/app/itsu-rewards-bcu/malaysia)
- [Nigeria](https://apptail.io/app/itsu-rewards-bcu/nigeria)
- [Netherlands](https://apptail.io/app/itsu-rewards-bcu/netherlands)
- [Norway](https://apptail.io/app/itsu-rewards-bcu/norway)
- [New Zealand](https://apptail.io/app/itsu-rewards-bcu/new-zealand)
- [Peru](https://apptail.io/app/itsu-rewards-bcu/peru)
- [Philippines](https://apptail.io/app/itsu-rewards-bcu/philippines)
- [Pakistan](https://apptail.io/app/itsu-rewards-bcu/pakistan)
- [Portugal](https://apptail.io/app/itsu-rewards-bcu/portugal)
- [Romania](https://apptail.io/app/itsu-rewards-bcu/romania)
- [Russia](https://apptail.io/app/itsu-rewards-bcu/russia)
- [Saudi Arabia](https://apptail.io/app/itsu-rewards-bcu/saudi-arabia)
- [Sweden](https://apptail.io/app/itsu-rewards-bcu/sweden)
- [Singapore](https://apptail.io/app/itsu-rewards-bcu/singapore)
- [Slovakia](https://apptail.io/app/itsu-rewards-bcu/slovakia)
- [Thailand](https://apptail.io/app/itsu-rewards-bcu/thailand)
- [Türkiye](https://apptail.io/app/itsu-rewards-bcu/turkey)
- [Taiwan](https://apptail.io/app/itsu-rewards-bcu/taiwan)
- [Ukraine](https://apptail.io/app/itsu-rewards-bcu/ukraine)
- [Uzbekistan](https://apptail.io/app/itsu-rewards-bcu/uzbekistan)
- [Vietnam](https://apptail.io/app/itsu-rewards-bcu/vietnam)
- [United Arab Emirates](https://apptail.io/app/itsu-rewards-bcu/united-arab-emirates)
- [South Africa](https://apptail.io/app/itsu-rewards-bcu/south-africa)
- [Australia](https://apptail.io/app/itsu-rewards-bcu/australia)
- [Azerbaijan](https://apptail.io/app/itsu-rewards-bcu/azerbaijan)
- [Belgium](https://apptail.io/app/itsu-rewards-bcu/belgium)
- [Bulgaria](https://apptail.io/app/itsu-rewards-bcu/bulgaria)
- [Brazil](https://apptail.io/app/itsu-rewards-bcu/brazil)

---

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