---
title: "Jackson 311 - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "This free mobile app provides a quick and easy way to report city-related issues like potholes, water leaks, overgrown lots, and blocked drains. Enhance your reports by attaching photos or videos for "
---

# Jackson 311 — United States

![Jackson 311 App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/e2/7c/71/e27c718a-00b2-b8dc-4f7b-0afa2b3dd8b2/AppIcon-1x_U007emarketing-0-8-0-0-85-220-0.png/434x0w.png)

**Developer:** [City of Jackson](https://apptail.io/developer/city-of-jackson-gZIe)
**Category:** Utilities
**Rating:** 1.8/5 (6 ratings)
**Price:** Free
**Bundle ID:** com.citysourced.jacksonms
**Store:** Apple App Store
**Country:** United States
**Version:** 3.16.0 (released 2025-06-12)
**Original Release:** 2017-05-15
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1101490529)
**AppTail Page:** [https://apptail.io/app/jackson-311-SBil/united-states](https://apptail.io/app/jackson-311-SBil/united-states)

## Jackson 311 Description
This free mobile app provides a quick and easy way to report city-related issues like potholes, water leaks, overgrown lots, and blocked drains. Enhance your reports by attaching photos or videos for more detail. Submit your non-emergency concerns directly to the City of Jackson, MS!

## Jackson 311 Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/a3/06/b9/a306b9eb-39d5-eaae-f0d1-4350b27c115e/6.5-inch_Screenshot_1.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/bd/29/33/bd293355-fb6f-6dd7-c337-cf39045210ba/6.5-inch_Screenshot_2.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/04/42/92/04429272-da2c-707e-2c9c-63e4883ec145/6.5-inch_Screenshot_3.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/4a/ca/43/4aca4340-5f9a-1f58-40d4-a562a606ef42/6.5-inch_Screenshot_4.png/1284x2778.png)

## Jackson 311 Rating Breakdown in United States
- 5 stars: 1 (17%)
- 4 stars: 0 (0%)
- 3 stars: 0 (0%)
- 2 stars: 1 (17%)
- 1 stars: 4 (67%)

## Jackson 311 Reviews in United States

### *---- "Won’t open"
Please fix the app I just downloaded it and it won’t even open
-- DefaultDevin, 2024-10-21

### *---- "Jackson 311"
It is not operative. Nothing there.
-- LaRueOwen, 2024-04-16

### *---- "Stalled app"
I downloaded the app but it only goes to the opening page. 
Won’t let you sign in only shows a picture of the city
-- Tfh1968, 2023-03-06

### **--- "Needs work"
Not sure if these app issues are with the developer or the city but in either case I'll share my concerns/observations. 
-Doesn't recognize generalized searches for neighborhood service requests based on a street name. Only a specific address. 
-There appears to be only two message options for city replying to service request. "Received" and "In Process". 
-Poor Integration with city web site. 
Great potential in this app but I would recommend to the city that it looks for options our community's needs.
-- kmaxday, 2019-06-07

[View all Jackson 311 reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## Jackson 311 Discovered Keywords
- jackson 311

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---

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