---
title: "JEA MyWay - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "Please note the MyWay app is designed for customers enrolled in prepaid utility services only. JEA also offers the My JEA app, available to all customers. Search for “My JEA” in your app store.  MyWay"
---

# JEA MyWay — United States
> JEA

![JEA MyWay App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/6d/41/d7/6d41d790-d493-1281-1aac-f0c4fef8ab93/AppIcon-0-0-1x_U007emarketing-0-7-0-0-85-220.png/434x0w.png)

**Developer:** [Exceleron Software](https://apptail.io/developer/exceleron-software-pzxe)
**Category:** Utilities
**Rating:** 1.3/5 (18 ratings)
**Price:** Free
**Bundle ID:** com.exceleron.jeamyway
**Store:** Apple App Store
**Country:** United States
**Version:** 2.0.3 (released 2026-07-22)
**Original Release:** 2024-02-09
**Languages:** English, Spanish

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id6448442443)
**AppTail Page:** [https://apptail.io/app/jea-myway-vNqp/united-states](https://apptail.io/app/jea-myway-vNqp/united-states)

## JEA MyWay Description
Please note the MyWay app is designed for customers enrolled in prepaid utility services only. JEA also offers the My JEA app, available to all customers. Search for “My JEA” in your app store.

MyWay helps you track how much electricity and water you use - and how much
they’re costing you -- anytime, anywhere. It’s fast, easy, and convenient. If your home has a smart meter, your consumption info is available 24/7.

Our app lets you:
• Monitor how much electricity and water you're using any time at your convenience.
• View your balance and daily charges in real time.
• Track how much you're being charged each day.

BENEFITS
With accurate information about your electricity and water consumption, you can make smart decisions about your utility usage that help you save money and reduce your carbon footprint.
Add MyWay today!

## JEA MyWay Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2d/4f/50/2d4f50bd-ae22-1d17-8786-4efdcad57e3d/Artboard_3.png/1284x2778.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/55/9f/c4/559fc47e-7ed5-cc98-9c6a-5c1efc9db784/b99834e4-d4ed-4bc0-b96d-02ac1161c6a6_Artboard_1.png/1284x2778.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/73/4d/ea/734dea8a-bca4-32f7-a74f-13d7351744c3/a1b3b8b0-f200-4359-aa51-2d0a2ad2fde8_Artboard_2.png/1284x2778.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/dc/3d/6c/dc3d6c04-6de8-9810-a0eb-8dfda754be86/10a2649d-c1e2-4105-88a3-2d5cb5c2af75_Artboard_4.png/1284x2778.png)

## JEA MyWay Rating Breakdown in United States
- 5 stars: 1 (6%)
- 4 stars: 0 (0%)
- 3 stars: 1 (6%)
- 2 stars: 0 (0%)
- 1 stars: 16 (89%)

## JEA MyWay Reviews in United States

### *---- "Even though you put in the correct information, it is wrong 100% of the time"
You would figure the electrical company that owns this app would make it easier for users to use the service.
However, that is not the case I entered my account number and my meter number and it said it was wrong every time, even though I’m looking at the bill right in front of my face.
But then when you call the number and ask you to call who in their right mind wants to wait over an hour every day just to talk to somebody about why they can’t connect their account to an app on their phone to make everything easier.
Save your time do not download this app. They do not answer your call and your login information is going to be wrong every time even though you put it in correctly.
-- NavyGuyAN, 2024-10-31

### *---- "Unable to Sign in"
Just as anyone else, I cannot sign in the app. I used the same credentials I use online. I figured that by now you would have fix this as everyone else is having the same issue.
-- Stuckntime, 2024-09-02

### *---- "This app for Jacksonville Electric Authority does not work!"
You can’t sign in
-- Lesahlee 1, 2024-08-05

### *---- "Failure at Login. Uninstalled"
I use the same login credentials as the site and it gives me the invalid email and password message. Seriously, this app has been live for over 4+years and you still haven’t fixed this with all 1 star reviews? Come on. What the debugging process over there? Have GPT write the code for you and fix this garbage or incorporate SSO via Google or Apple.
-- David Cauldron, 2024-08-01

### *---- "Login"
It doesn’t even allow me to login. I’ll stick with the online version.
-- CultureBlack, 2024-07-10

[View all JEA MyWay reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## JEA MyWay Discovered Keywords
- jea myway

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## JEA MyWay Available In
- [United States](https://apptail.io/app/jea-myway-vNqp/united-states)
- [Argentina](https://apptail.io/app/jea-myway-vNqp/argentina)
- [Australia](https://apptail.io/app/jea-myway-vNqp/australia)
- [Azerbaijan](https://apptail.io/app/jea-myway-vNqp/azerbaijan)
- [Brunei](https://apptail.io/app/jea-myway-vNqp/brunei)
- [Brazil](https://apptail.io/app/jea-myway-vNqp/brazil)
- [Belarus](https://apptail.io/app/jea-myway-vNqp/belarus)
- [Canada](https://apptail.io/app/jea-myway-vNqp/canada)
- [Chile](https://apptail.io/app/jea-myway-vNqp/chile)
- [China](https://apptail.io/app/jea-myway-vNqp/china)
- [Colombia](https://apptail.io/app/jea-myway-vNqp/colombia)
- [Denmark](https://apptail.io/app/jea-myway-vNqp/denmark)
- [Dominican Republic](https://apptail.io/app/jea-myway-vNqp/dominican-republic)
- [Estonia](https://apptail.io/app/jea-myway-vNqp/estonia)
- [Egypt](https://apptail.io/app/jea-myway-vNqp/egypt)
- [Spain](https://apptail.io/app/jea-myway-vNqp/spain)
- [France](https://apptail.io/app/jea-myway-vNqp/france)
- [United Kingdom](https://apptail.io/app/jea-myway-vNqp/united-kingdom)
- [Hong Kong SAR China](https://apptail.io/app/jea-myway-vNqp/hong-kong)
- [Hungary](https://apptail.io/app/jea-myway-vNqp/hungary)
- [Indonesia](https://apptail.io/app/jea-myway-vNqp/indonesia)
- [Israel](https://apptail.io/app/jea-myway-vNqp/israel)
- [India](https://apptail.io/app/jea-myway-vNqp/india)
- [Iceland](https://apptail.io/app/jea-myway-vNqp/iceland)
- [Italy](https://apptail.io/app/jea-myway-vNqp/italy)
- [Lebanon](https://apptail.io/app/jea-myway-vNqp/lebanon)
- [Luxembourg](https://apptail.io/app/jea-myway-vNqp/luxembourg)
- [Latvia](https://apptail.io/app/jea-myway-vNqp/latvia)
- [Mexico](https://apptail.io/app/jea-myway-vNqp/mexico)
- [Nigeria](https://apptail.io/app/jea-myway-vNqp/nigeria)
- [Norway](https://apptail.io/app/jea-myway-vNqp/norway)
- [Nepal](https://apptail.io/app/jea-myway-vNqp/nepal)
- [Peru](https://apptail.io/app/jea-myway-vNqp/peru)
- [Pakistan](https://apptail.io/app/jea-myway-vNqp/pakistan)
- [Russia](https://apptail.io/app/jea-myway-vNqp/russia)
- [Saudi Arabia](https://apptail.io/app/jea-myway-vNqp/saudi-arabia)
- [Singapore](https://apptail.io/app/jea-myway-vNqp/singapore)
- [Slovenia](https://apptail.io/app/jea-myway-vNqp/slovenia)
- [Senegal](https://apptail.io/app/jea-myway-vNqp/senegal)
- [Ukraine](https://apptail.io/app/jea-myway-vNqp/ukraine)
- [Vietnam](https://apptail.io/app/jea-myway-vNqp/vietnam)
- [United Arab Emirates](https://apptail.io/app/jea-myway-vNqp/united-arab-emirates)
- [South Africa](https://apptail.io/app/jea-myway-vNqp/south-africa)

---

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