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they isn’t a wrangler
Yes, Jeep® is completely free and it doesn't have any in-app purchases or subscriptions.
⚠️ The Jeep® app has poor ratings and negative feedback. Users seem unsatisfied with its performance or features.
Jeep® is free.
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4.22 out of 5
324 ratings in United Kingdom
they isn’t a wrangler
Lacks the data you need for a BEV and is clunky to use. Probably the worst App I have used for a car.
The app doesn’t connect to the car or tell you when it is charging it doesn’t update quick enough. I took my car off charge at 11am and it is now 7pm and it says it is plugged in. Not reliable especially for over charge payments you cannot see when you are on 100%.
We bought our Avenger in December 2023. The app could not find the car or connect. After trying an unsuccessful remote reboot via the dealer, they informed us of a memo regarding issues with the 1st Editions. My wife contacted Stellantis as advised by the dealership but all she received was a standard customer service response saying the query had been forwarded to be acted on. Two months on and no response. An app update has occurred but still no joy with the app. NB: I have tried using the information given in other review responses to access support. However the “Contact us” button does not work. Oh the irony!
I no longer get charge notifications, and can’t find where to set them. I seem to be able to be tested or emailed but I used to get in app notifications, can you advise? (Also the preconditioning button does NOT exist)
I can’t see the battery level of my avenger or start climate control on the app. It times out and won’t start. No option to see the level of charge in the car or any info about the car.
Nothing is simple with this company. They specialise in confusion and opacity. Why do the tutorials not contain a clear set of instructions on how to register yourself and your car?
Finally connected to my Avenger. App is pretty useful and I particularly like the facility to preheat the car as well as being able to monitor charge level.
The app has great potential, but is unable to find my car. I have updated both the phone app and vehicle updates, but like a lot of UK customers, the car and the app are not talking to each other. The car is showing in my garage, but it does not allow me to control any features of my car. Update 19/10/23 - I have updated the car and app, yet the features do not work. Also, the “contact us” tab within the app you advise to use doesn’t work either. I click “contact us” and nothing happens. Rating reduced to 1* as no-one is acknowledging this is an issue across the whole of UK and now 3 weeks on, still no access.
This app does not work for the UK market. It doesn’t connect to the car, the remote doesn’t work and I am unable to check the battery status etc. Complaints made to customer services but no resolution. Owed the car since 1 September and have not been able to connect with the app. Very disappointed. Please fix for UK market!
Chart
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Category
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Rank
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---|---|---|
Top Free
|
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100
|
Top Free
|
|
160
|
Top Free
|
|
364
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Top Free
|
|
369
|
Top Free
|
|
442
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