---
title: "JPay - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "The JPay App is the easiest way to stay connected and support your incarcerated individual. JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videog"
---

# JPay — United States

![JPay App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/d7/5b/1c/d75b1c82-0398-3955-f46c-4c887f9f7e06/AppIcon-0-0-1x_U007emarketing-0-6-0-85-220.png/434x0w.png)

**Developer:** [JPay](https://apptail.io/developer/jpay-dAmc)
**Category:** Finance
**Rating:** 2.4/5 (13,224 ratings)
**Price:** Free
**Bundle ID:** com.jpay.JPayActivity
**Store:** Apple App Store
**Country:** United States
**Version:** 26.5.0 (released 2026-08-25)
**Original Release:** 2013-01-12
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id584959322)
**AppTail Page:** [https://apptail.io/app/jpay-ylVd/united-states](https://apptail.io/app/jpay-ylVd/united-states)

## JPay Description
The JPay App is the easiest way to stay connected and support your incarcerated individual.
JPay allows you to quickly send money to a trust account, send and receive Emails, photos, eCards and Videograms.  
Purchase a tablet for your contact and fund their media account.


Features:
- Create your JPay account
- Send money with your credit/debit card once or schedule recurring transfers
- Purchase stamps for Email, Snap n’ Send® and Videograms 
- Send and receive Emails
- Get new Email notifications
- Send emails to multiple recipients
- Prepay for an Email reply or transfer stamps
- Attach and send photos
- Send just a photo with Snap n’ Send
- Send a 30 second Videogram
- Setup a low stamp balance reminder
- Purchase tablet fir your contact
- Fund media account for tablet content
- Add/edit payment options and option to save card for future
- Manage your profile



Service availability varies, not all services available at all facilities

## JPay Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/43/d4/7d/43d47d9a-345b-532f-d93c-c7a5fe278cfd/pr_source.jpg/640x960.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/99/13/38/99133839-6f13-fe90-a324-753b843b757a/pr_source.jpg/640x960.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/81/94/91/819491df-0668-8929-5887-cc724361a080/pr_source.jpg/640x960.png)

## JPay Rating Breakdown in United States
- 5 stars: 2,695 (20%)
- 4 stars: 1,013 (8%)
- 3 stars: 1,138 (9%)
- 2 stars: 1,728 (13%)
- 1 stars: 6,650 (50%)

## JPay Reviews in United States

### *---- "Profiting from pain/worse app and company"
This app and the entire JPay system is an example of corporate exploitation at its worst. It targets incarcerated people and their families, who are low-income and desperate to stay connected. Every feature is riddled with hidden fees and technical issues. Messages get delayed or lost. Video visits drop constantly. Customer service is almost nonexistent. And JPay has a monopoly in many prison systems, meaning we don’t have a choice.

Worse, JPay promotes groups like CURE as “advocates” without disclosing their financial ties or conflicts of interest. They pretend to care about families and rehabilitation while draining every penny through inflated charges for emails, video calls, songs, and money transfers all with no transparency or accountability.

This isn’t just a bad app. It’s a digital prison inside a physical one. It turns human connection into a business model. The injustice is systemic, and this app is just the surface.

We deserve better. Our incarcerated loved ones deserve better. Shame on JPay for profiting from human suffering. #exposejpay#tomgores#HIGcapital#corrpution#exposetheprisonsystem#theprisonscam
-- Profit from pain, 2025-06-23

### *---- "WORST APP EVER"
This is the worst app can’t even use it properly without it throwing error error JUST LET ME USE THE APP HOW ITS SUPPOSED smfh
-- gabriel👽, 2025-06-16

### *---- "Not working"
Everytime my brother would call it’s not letting the calls go through it’s like they know he’s calling and I’m screenshot this message to let them know I have been texting calling and trying to see where is my 100 dollars
-- Onone081970, 2025-06-16

### ***** "Good app"
It’s the fastest best app to get money to my loved one better than any app on here
-- Gram Young, 2025-06-07

### *---- "Refund please"
Need a refund didn’t need the app.
-- Mf_Mercedes, 2025-05-26

### *---- "Useless."
This app is useless. Customer support doesn’t even navigate you in the right direction, there is no real human being answering the phone to guide you, just phone robots to rely on to help the issue. -.10/10 would not recommend.
-- Aniyah Willmarth, 2025-05-23

### *---- "So bad"
Soooooooooo baddddd
-- YaNoGoodDuck, 2025-05-13

### *---- "Jpay what is this!?"
The app is malfunctioning it doesn’t let you login it at all you can’t even input any info it’s sends error message to tell you to call but you can’t even get anything done on the phone call because it won’t recognize your number? Error message SF002
-- Bornuv2wrldz, 2025-05-05

### *---- "Can't access"
Screen freezes creating account
-- jamstay, 2025-05-05

### **--- "App fix"
My app isn’t working. One time I entered the wrong log in info and now it continues to add that info even tho there’s no account under that log in. Everytime I redownload the same thing happens
-- Lexiiie7, 2025-04-22

[View all JPay reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## JPay Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | United States | Finance | #161 |

## JPay Discovered Keywords
- send money
- money transfer
- jk
- jpay

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## JPay Available In
- [United States](https://apptail.io/app/jpay-ylVd/united-states)
- [United Kingdom](https://apptail.io/app/jpay-ylVd/united-kingdom)
- [Canada](https://apptail.io/app/jpay-ylVd/canada)
- [Australia](https://apptail.io/app/jpay-ylVd/australia)
- [Netherlands](https://apptail.io/app/jpay-ylVd/netherlands)
- [Germany](https://apptail.io/app/jpay-ylVd/germany)
- [Saudi Arabia](https://apptail.io/app/jpay-ylVd/saudi-arabia)
- [Mexico](https://apptail.io/app/jpay-ylVd/mexico)
- [Brazil](https://apptail.io/app/jpay-ylVd/brazil)
- [New Zealand](https://apptail.io/app/jpay-ylVd/new-zealand)
- [Sweden](https://apptail.io/app/jpay-ylVd/sweden)
- [Switzerland](https://apptail.io/app/jpay-ylVd/switzerland)
- [Dominican Republic](https://apptail.io/app/jpay-ylVd/dominican-republic)
- [Italy](https://apptail.io/app/jpay-ylVd/italy)
- [Spain](https://apptail.io/app/jpay-ylVd/spain)
- [Vietnam](https://apptail.io/app/jpay-ylVd/vietnam)
- [United Arab Emirates](https://apptail.io/app/jpay-ylVd/united-arab-emirates)
- [Austria](https://apptail.io/app/jpay-ylVd/austria)
- [Ecuador](https://apptail.io/app/jpay-ylVd/ecuador)
- [China](https://apptail.io/app/jpay-ylVd/china)
- [Colombia](https://apptail.io/app/jpay-ylVd/colombia)
- [Romania](https://apptail.io/app/jpay-ylVd/romania)
- [Czechia](https://apptail.io/app/jpay-ylVd/czechia)
- [Russia](https://apptail.io/app/jpay-ylVd/russia)
- [Bahrain](https://apptail.io/app/jpay-ylVd/bahrain)
- [Nigeria](https://apptail.io/app/jpay-ylVd/nigeria)
- [Denmark](https://apptail.io/app/jpay-ylVd/denmark)
- [Jamaica](https://apptail.io/app/jpay-ylVd/jamaica)
- [Croatia](https://apptail.io/app/jpay-ylVd/croatia)
- [Norway](https://apptail.io/app/jpay-ylVd/norway)
- [India](https://apptail.io/app/jpay-ylVd/india)
- [Ghana](https://apptail.io/app/jpay-ylVd/ghana)
- [Egypt](https://apptail.io/app/jpay-ylVd/egypt)
- [Honduras](https://apptail.io/app/jpay-ylVd/honduras)
- [South Africa](https://apptail.io/app/jpay-ylVd/south-africa)
- [Bermuda](https://apptail.io/app/jpay-ylVd/bermuda)
- [Lithuania](https://apptail.io/app/jpay-ylVd/lithuania)
- [Peru](https://apptail.io/app/jpay-ylVd/peru)
- [Pakistan](https://apptail.io/app/jpay-ylVd/pakistan)
- [Poland](https://apptail.io/app/jpay-ylVd/poland)
- [Portugal](https://apptail.io/app/jpay-ylVd/portugal)
- [Kazakhstan](https://apptail.io/app/jpay-ylVd/kazakhstan)
- [Indonesia](https://apptail.io/app/jpay-ylVd/indonesia)
- [Greece](https://apptail.io/app/jpay-ylVd/greece)
- [Estonia](https://apptail.io/app/jpay-ylVd/estonia)
- [Singapore](https://apptail.io/app/jpay-ylVd/singapore)
- [Slovenia](https://apptail.io/app/jpay-ylVd/slovenia)
- [Taiwan](https://apptail.io/app/jpay-ylVd/taiwan)
- [Ukraine](https://apptail.io/app/jpay-ylVd/ukraine)
- [Belize](https://apptail.io/app/jpay-ylVd/belize)
- [Venezuela](https://apptail.io/app/jpay-ylVd/venezuela)
- [Malaysia](https://apptail.io/app/jpay-ylVd/malaysia)
- [Malta](https://apptail.io/app/jpay-ylVd/malta)

---

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