--- title: "J&T Express - Courier App PH - Reviews, Revenue and Downloads in Philippines | Apple App Store" description: "J&T Express - Courier Delivery App PH Experience a real-time order tracking system, affordable shippirg rates, shipping vouchers, 24/7 customer service, and many more! You can also check your ordersa" --- # J&T Express - Courier App PH — Philippines ![J&T Express App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/f4/7b/2d/f47b2db9-dbdf-6901-d673-af7dc4177952/AppIcon-0-0-1x_U007emarketing-0-7-0-0-sRGB-85-220.png/434x0w.png) **Developer:** [PH GLOBAL JET EXPRESS](https://apptail.io/developer/ph-global-jet-express-cqpd) (Philippines) **Category:** Business **Rating:** 2.8/5 (1,615 ratings) **Price:** Free **Bundle ID:** com.jtexpress.ph **Store:** Apple App Store **Country:** Philippines **Version:** 2.4.10 (released 2026-04-16) **Original Release:** 2019-02-03 **Languages:** English, Chinese **App Store Link:** [Download on Apple App Store](https://apps.apple.com/ph/app/app/id1447580839) **AppTail Page:** [https://apptail.io/app/jt-express-courier-app-ph-gUNb/philippines](https://apptail.io/app/jt-express-courier-app-ph-gUNb/philippines) ## J&T Express Description J&T Express - Courier Delivery App PH Experience a real-time order tracking system, affordable shippirg rates, shipping vouchers, 24/7 customer service, and many more! You can also check your ordersand file claim reports through the J&T Philippines Mobile App. Download it now and find the nearest J&T Express branches in your area! ## J&T Express Screenshots - [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/29/25/f6/2925f689-4a1a-c1c2-8284-c9a5b46f2fa4/78b0c6fb-7b75-4c3c-aa9f-87fbf31e816b_1.jpg/1242x2688.png) - [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource122/v4/0e/ef/b9/0eefb9d6-7fdd-c58c-3b49-07fd6ab7d841/93d9b41e-056a-4a4d-aec6-b4e256251d3d_2.jpg/1242x2688.png) - [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/a3/26/bd/a326bd37-390f-aca4-c04f-c199856259cc/6cd9eb27-d33a-437b-b0c9-53cfc583d59d_3.jpg/1242x2688.png) - [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/fd/7a/7d/fd7a7d45-2925-6e1c-cc96-b4a93b68dd9d/c3b8173f-7667-4485-9352-82df803c8515_4.jpg/1242x2688.png) - [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/f4/d5/b5/f4d5b549-4713-28d8-1f51-be0b178acf93/f8b576de-8ecd-4a4d-84d9-ee620a5b8454_5.jpg/1242x2688.png) - [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource112/v4/7b/84/3d/7b843dc5-3286-d7a8-4e55-6c05c812e417/3dac121a-fec2-48cd-8d2e-eba8e6fa7457_6.jpg/1242x2688.png) ## J&T Express Rating Breakdown in Philippines - 5 stars: 615 (38%) - 4 stars: 64 (4%) - 3 stars: 49 (3%) - 2 stars: 88 (5%) - 1 stars: 799 (49%) ## J&T Express Reviews in Philippines ### *---- "COUNTER CHANGES PRICE" After many times using this app without any problem, I had to drop off the parcel (because even tho you opt for pick up no one will ever pick up your parcel at home/office) the staff changed the price that was generated by the app. I bought exact change to the branch but they insisted they’re pricing! I can’t even use my voucher in their system! JUST ABOLISH THIS APP! VERY MISLEADING! -- WalangKwentaAppniyoJ&T, 2024-12-30 ### **--- "Female staff in Marulas Valenzuela Branch Rude" Female staff in Marulas Valenzuela was very rude. I asked nicely if I can wrap with christmas wrapper my item but she was already annoyed, and i asked if i could see the medium pouch so i could check and see if the size of the pouch i chose ( coz i already booked at home prior going to the branch) but she just rudely put the black pouch ( not the usual j&t pouch) on the table, as if she was talking to a dumb kid. I also asked nicely if she could see the previous transaction of the same person and address ill be sending the item and she rudely and she was looking so annoyed saying “no we need the awb” -- Customer valenzuela, 2024-12-24 ### *---- "not recommended!!!" I just want to complain about the rider for my Door to door pick up. Kasi po nagtext lang sya na andun na sya sa pick up point pero hindi siya tumawag . 5mins. before ko na check yung message niya then i tried to call his number pero di sya matawagan naka silent po yata sa unknown callers. Pwede po pa call out naman po mga riders niyo na kung hindi nareplyan for a minute is tumawag naman sila hindi yung basta basta na lang pong aalis without even trying to reach out. Lalo na po kung very important po yung parcel. Yun lang po ang concern ko. Thank you! By the way po, Sa Mandaluyong branch po etong inscident. -- hnbb55, 2024-12-22 ### ***** "Best App and Carrier Service" Moo mooo cow, best carrier ever! I always received my parcel on time and no problem with shipping. Can also monitor the status using this app. How I wish they would update the UI to be user friendly -- Moo-mooooooooo, 2024-12-13 ### **--- "I can’t recieve verification number" I can’t apply for cod for my business because I can’t receive verification number even I tried so many times -- successfully managed, 2024-12-08 ### *---- "FIX YOUR PROBLEM!" my buyers are all mad because jnt didn’t pick up the parcel, i set the time and date when to pick up but its already 2 days! still no update! fix your app or i will report your all and give 1 star every gmail i have! -- Trish_0°, 2024-12-01 ### *---- "lost package" jnt ayusin mo di mo dinadala sa tamang location yung parcel pag paid na tapos di pa nasagot rider. take accountability naman sa mga ganun di porket bayad na di niyo na papansin. wag na kayo gumamit ng app na to switch to flash express nalang -- yokosabihin, 2024-11-27 ### **--- "Helps make delivery easier but…" Pros: It helps speed up store dropoffs since you’re already able to input details before going to the branch. Cons: The home pickup service is SO UNRELIABLE lately! Pickups either NEVER COME, get CANCELLED without being notified, or come 3 days after the pickup you wanted. Other couriers are definitely better for home pickups, but this gets the job done sometimes. -- studiodesignisamazing, 2024-11-12 ### *---- "No other option buy App" I went to the local shop and we are told to download an app. iddownload ko na sana pero bigla nagsabi yung babae doon na “magllunch break po kami ng 12 and that time was 11:55am. I mean Hello! sabay sabay talaga kayo magllunch break?? yung para kaseng pinaparamdam talaga nila sayo na ayaw ka nila e cater. so umalis nalang kami at lumipat sa iba at wala naman lunch break sa nalipatan namin. very rude staff. -- hennabrown, 2024-11-08 ### ***** "Five-Star Delivery Service 🚗" I was impressed with the speedy delivery and excellent condition of my package. Your service exceeded my expectations! 👌🏻 -- yfrej, 2024-11-07 ### ***** "Excellent service" They deliver fast and riders are nice -- cindy0829bella, 2024-11-07 ### ***** "J&T Express" Maasahan! -- Anton Francisco, 2024-11-07 ### ***** "My overall rate to J&T App" I’ve been using the J&T Express app for several months now to track parcels and manage my deliveries, and overall, it's been a convenient tool for getting my packages delivered on time. That's why this is a 5-star app for me. -- Ed1thfl0ren, 2024-11-06 ### ***** "Easy to use app" J&T service is seriously improving their delivery service yet their riders and staffs are more approachable and kind. -- akgomz, 2024-10-21 ### *---- "Poor service!!!!!" Super poor service!!!!!!! -- Caren_layson04, 2024-10-16 ### *---- "Requested otp looks suspicious and unprofessional" I have requested twice for an OTP since it's part of changing the password. The text you will get always seems suspicious since it looks like a person just typed it randomly and sent it to your number. The sender also seemed like a private number. One time, the text was even sent in leetspeak (or may pagka jejemon yung typing) so it's hard to think whether it's legit or a scam. Hope they make this more professional. -- ohayoubookclub, 2024-10-01 ### *---- "PRONE TO SCAM - DONT USE THEIR PLATFORM" I just got off the phone to one of the customer service. Apparently if you filed a refund for a COD, you CANNOT get the money back if the seller doesn’t cooperate. THEY DONT HAVE A HOLDING period for complaints, they’ll immediately send your money to the seller then boom insta scam! Nag COD pa kayo Wala naman protection sa buyer -- hate scammers 1234, 2024-09-26 ### ***-- "hope na maimprove yung services" :() -- tiodzp, 2024-09-15 ### *---- "Losing customers this way" Non-inclusive system. You are losing customers this way. Even your strategic location becomes useless. You either have forms or customer care people in branches to facilitate e-booking. -- Cynthia DF, 2024-09-10 ### *---- "Hassle to sender’s part" I went to J and T office to send some documents then the teller refused to process my transaction because she required me to download this app. I was in hurry to catch up some errands and have no time to do it. I told her that I will download it next time but for the meantime I asked her if she can just process my transaction in her computer same as usual but she refused to do it then there she was just sitting there talking to her workmate. I have no choice so I downloaded this app, it doesn’t just end there because as a sender we’ll be the one to input our details and the details of our receiver which for me the very hassle part. I understand that you have this app J and T but what about older people who don’t have enough knowledge on how to used this app. What’s the use of having tellers if they’ll just be there sitting, chitchatting, waiting for you to finish inputting your transaction na supposed to be there job on the first place. -- prinseperc, 2024-09-04 [View all J&T Express reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews) ## J&T Express Store Rankings | Chart | Country | Category | Rank | |-------|---------|----------|------| | Top Free | Philippines | Business | #7 | | Top Free | Philippines | Overall | #172 | ## J&T Express Discovered Keywords - lbc - j - express - gogo ## Apps Similar to J&T Express - [Billease - Buy Now, Pay Later](https://apptail.io/app/billease-buy-now-pay-later-Spt/philippines) - [toktok PH](https://apptail.io/app/toktok-ph-NTv/philippines) - [CIMB Bank Philippines](https://apptail.io/app/cimb-bank-philippines-juB/philippines) - [GoTyme Bank | Philippines](https://apptail.io/app/gotyme-bank-philippines-RsD/philippines) - [Coins: Buy Crypto & Pay Wallet](https://apptail.io/app/coins-buy-crypto-pay-wallet-OSI/philippines) - [MariBank PH (SeaBank)](https://apptail.io/app/maribank-ph-seabank-QSI/philippines) - [Transportify Delivery,Shipping](https://apptail.io/app/transportify-deliveryshipping-HtN/philippines) - [VYBE by BPI](https://apptail.io/app/vybe-by-bpi-sekb/philippines) - [Gogo Xpress](https://apptail.io/app/gogo-xpress-fUNb/philippines) - [Home Credit Philippines](https://apptail.io/app/home-credit-philippines-mvUb/philippines) --- ## About AppTail [AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. 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