---
title: "Kaelo MyHealth - Reviews, Revenue and Downloads in South Africa | Apple App Store"
description: "The Kaelo Health - MyHealth App gives you access to:  •	Search for a Health Provider •	View your digital card •	View benefit information •	View your claims history  •	Contact emergency services and ou"
---

# Kaelo MyHealth — South Africa

![Kaelo MyHealth App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/fc/21/4e/fc214e9a-8d81-4253-33ad-74aec92df47e/AppIcon-0-0-1x_U007emarketing-0-11-0-0-85-220.png/434x0w.png)

**Developer:** [Kaelo Pty](https://apptail.io/developer/kaelo-pty-xRx) (South Africa)
**Category:** Medical
**Rating:** 4.5/5 (1,387 ratings)
**Price:** Free
**Bundle ID:** za.co.mip.kaeloXelusLive
**Store:** Apple App Store
**Country:** South Africa
**Version:** 4.8.52 (released 2026-03-23)
**Original Release:** 2018-02-06
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/za/app/app/id1335531109)
**AppTail Page:** [https://apptail.io/app/kaelo-myhealth-mCfk/south-africa](https://apptail.io/app/kaelo-myhealth-mCfk/south-africa)

## Kaelo MyHealth Description
The Kaelo Health - MyHealth App gives you access to:

•	Search for a Health Provider
•	View your digital card
•	View benefit information
•	View your claims history 
•	Contact emergency services and our service centre
•	Access frequently asked questions
•	Access the Kaelo Lifestyle App

## Kaelo MyHealth Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/2f/87/77/2f87778f-a166-b6c1-784a-428c9f2e229a/86c206b7-0eb3-4265-a3f5-0f9d27cfd0ac_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00282nd_generation_U0029_-_2024-07-08_at_14.54.57.png/2048x2732.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/91/cd/c8/91cdc802-efb1-0776-f9f2-ecf1d9f71a10/396c2433-f3c7-4050-a56f-a25dcfabd61e_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00282nd_generation_U0029_-_2024-07-08_at_14.55.03.png/2048x2732.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/36/9b/92/369b92f2-634f-9651-771d-65c1950a8a41/f3bd2d6b-a223-4297-9751-4ef069523620_Simulator_Screenshot_-_iPad_Pro__U002812.9-inch_U0029__U00282nd_generation_U0029_-_2024-07-08_at_14.55.18.png/2048x2732.png)

## Kaelo MyHealth Rating Breakdown in South Africa
- 5 stars: 1,148 (83%)
- 4 stars: 66 (5%)
- 3 stars: 42 (3%)
- 2 stars: 17 (1%)
- 1 stars: 114 (8%)

## Kaelo MyHealth Reviews in South Africa

### *---- "Worst App/ Medical Aid!"
Worst medical aid ever, worst app of the year. It won’t even let you sign in or let you reset your password. And I experienced this through my updated iPhone X iOS 16.7.10. All I wanted was for you guys to answer my call after waiting for 14 minutes for one of your operators to answer my call so they can give me the code for my pre-approval that I needed in order to visit the doctor!!!
-- Lord King Slay, 2024-12-05

### *---- "App"
Yesterday the app was not working
-- .Kantu, 2024-10-28

### ***** "App easy to use"
Does what required
-- Bruchanel, 2024-10-09

### *---- "Bad App/ cant log in"
This application is the worst, everything i do it says bad error
-- matembez, 2024-05-21

### *---- "Is this even an app?"
I’ve only been able to log into this app once and never again. Has it ever even received an update? Every other review about this app says the same thing about a log in issue and you responded with the most generic response known to customer service which is probably an automated response. Rather shut it down.
-- walk with Zach, 2024-03-14

### *---- "Can’t log in"
I joined last month and downloaded the app but keeps saying the user is already registered,I try to reset password but says I must register while when I register it says already registered
-- I’mTr3vor, 2023-08-23

### *---- "Worst experience"
Been trying to get hold of you? I need to visit the doctor but need the authorisation code can’t get through after an hour of waiting at the doctor and the app never worked for me! Worst service ever!!!! Would not recommend anyone to take this service they quick to take your money but don’t deliver
-- nads26&, 2023-03-23

### *---- "Review"
Worse app I’ve ever used . On a premium plan but cannot even login to app . Please do not download this app or use this health care . Wish I could give it negative stars
-- Honest ,review, 2023-03-12

### *---- "Useless App"
I Can’t login to my profile . So it’s pointless trying to download this app . Waste of time !
-- ChewChew 202022, 2022-11-02

### *---- "Extremely terrible app"
The app is useless if you cannot maintain you log in issue
-- S B J, 2022-02-08

[View all Kaelo MyHealth reviews and detailed analytics on AppTail](https://apptail.io/account/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Kaelo MyHealth Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | South Africa | Medical | #9 |


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---

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