---
title: "Kaotim Customer Portal - Reviews, Revenue and Downloads in Malaysia | Apple App Store"
description: "Kaotim Customer Portal is a secure and user-friendlier-friendly mobile app that puts your Takaful protection at your fingertips - — anytime, anywhere. Whether you are checking certificates, submitting"
---

# Kaotim Customer Portal — Malaysia

![Kaotim Customer Portal App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/fb/e0/15/fbe01559-ff79-fc7c-cdb5-382fa143a5a3/AppIcon-0-0-1x_U007epad-0-1-85-220.png/434x0w.png)

**Developer:** [Syarikat Takaful Malaysia Berhad](https://apptail.io/developer/syarikat-takaful-malaysia-berhad-VCSe) (Malaysia)
**Category:** Finance
**Rating:** 4.1/5 (10 ratings)
**Price:** Free
**Bundle ID:** com.kaotim.customer
**Store:** Apple App Store
**Country:** Malaysia
**Version:** 1.1.0 (released 2026-07-17)
**Original Release:** 2026-03-19
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/my/app/app/id6757910575)
**AppTail Page:** [https://apptail.io/app/kaotim-customer-portal-GgWy/malaysia](https://apptail.io/app/kaotim-customer-portal-GgWy/malaysia)

## Kaotim Customer Portal Description
Kaotim Customer Portal is a secure and user-friendlier-friendly mobile app that puts your Takaful protection at your fingertips - — anytime, anywhere. Whether you are checking certificates, submitting a claim, or exploring your financial protection needs, Kaotim gives you complete control in one place.

Key Features
Simple & Secure Access
•	Activate your account instantly with email verification
•	Log in using your Identification Number and password
•	Reset your password anytime through the app
Manage Your Account Easily
•	Update your preferred name and profile details
•	Change your password under Account Settings
•	Confirm updates securely with OTP verification
Access All Your Certificates
•	View all active and inactive Takaful certificates
•	Check coverage, contributions and status at a glance
•	Filter certificates by covered persons for easy navigation
Submit Claims Conveniently
•	Submit MediKad, Legasi, Car, or Motor claims directly from your device
•	Upload supporting documents (PDF, JPG, JPEG, PNG)
•	Receive instant email confirmation upon successful submission
•	Update reimbursement bank details securely with OTP
Financial Protection Calculator
•	Get personalised Takaful recommendations
•	Identify coverage gaps with ease
•	Compare current protection against suggested plans
•	Tailored results based on your income, family profile and prioritieReceive tailored results based on your income, family profile and spriorities
Tele Bantuan (24/7 Accident Assistance)
Available for eligible customers
•	Request roadside assistance via phone or through the app
•	Access towing services, accident support and emergency helpassistance

Why Choose Kaotim Customer Portal?
•	24/7 access to your Takaful information
•	Fast, secure and paperless processing
•	Guided steps for easy claim submission 
•	One platform to manage all your protection needs
Experience a smarter, simpler way to manage your Takaful protection.
Download the Kaotim Customer Portal today.

## Kaotim Customer Portal Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d6/6c/20/d66c206f-6df4-80cc-cb41-b97c4648a84d/5-5inchiPhone-LayoutScreenShot-02.png/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d7/38/64/d7386407-2066-cffa-89e5-a168fdc36123/5-5inchiPhone-LayoutScreenShot-04.png/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/ff/43/50/ff4350c1-ef25-5ee0-bbcf-c8e84c3de0ce/5-5inchiPhone-LayoutScreenShot-03.png/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/83/5a/86/835a8637-aaf2-abaa-c753-9d13a99fff09/5-5inchiPhone-LayoutScreenShot-01.png/1242x2208.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/e4/7e/a3/e47ea35e-d5c6-aa56-a43a-7562f82b9e9e/5-5inchiPhone-LayoutScreenShot-05.png/1242x2208.png)

## Kaotim Customer Portal Rating Breakdown in Malaysia
- 5 stars: 7 (70%)
- 4 stars: 1 (10%)
- 3 stars: 0 (0%)
- 2 stars: 0 (0%)
- 1 stars: 2 (20%)



## Kaotim Customer Portal Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | Malaysia | Finance | #242 |



## Kaotim Customer Portal Available In
- [Malaysia](https://apptail.io/app/kaotim-customer-portal-GgWy/malaysia)
- [Bermuda](https://apptail.io/app/kaotim-customer-portal-GgWy/bermuda)
- [China](https://apptail.io/app/kaotim-customer-portal-GgWy/china)
- [Jordan](https://apptail.io/app/kaotim-customer-portal-GgWy/jordan)
- [Japan](https://apptail.io/app/kaotim-customer-portal-GgWy/japan)
- [Ukraine](https://apptail.io/app/kaotim-customer-portal-GgWy/ukraine)

---

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