Extremely poor
When adding my ecard I had to setup an account with this app KARTA, During the setup process it would not accept my pin but accepted Face ID, After the account was created I added my ecard everything worked fine until I tried to access the card via the app, Opened the app and it asked for a PIN, Funny.. I didn’t setup a PIN, Face ID didn’t prompt so now I’m locked out, The interface only had 2 options Enter the pin or forgot pin I selected forgot pin, gave me a txt verification to confirm it was me that was ok, then allowed me to select a new PIN, When I tried to confirm it would say I have already used that PIN and to try again…. No matter what combination I tried it would keep giving me that same error message… Tried to contact tech support, no phone number of course, so emailed in about my issue, got a response that tech support will get back to me within 1 business day… it’s been 3 and still waiting… Terrible app, avoid it if possible Read the fine print when buying E-GIFT CARDS it will have a clause stating you need to use this app…. Stay away if possible