---
title: "KastlePresence - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "With KastlePresence, you can unlock doors, access shared spaces, receive building updates, and interact with your workplace or residential community—all from one secure app.  At Work KastlePresence he"
---

# KastlePresence — United States

![KastlePresence App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/8f/99/87/8f9987a3-5252-fa9f-defe-7b2d33e16426/AppIcon-0-0-1x_U007ephone-0-1-0-85-220.png/400x400bb.png)

**Developer:** [Kastle Systems](https://apptail.io/developer/kastle-systems-Qeoc)
**Category:** Business
**Rating:** 3.1/5 (304 ratings)
**Price:** Free
**Bundle ID:** com.KastleSystems.KastlePresence
**Store:** Apple App Store
**Country:** United States
**Version:** 8.1.0 (released 2026-07-09)
**Original Release:** 2015-12-19

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1061078659)
**AppTail Page:** [https://apptail.io/app/kastlepresence-ucV/united-states](https://apptail.io/app/kastlepresence-ucV/united-states)

## KastlePresence Description
With KastlePresence, you can unlock doors, access shared spaces, receive building updates, and interact with your workplace or residential community—all from one secure app.

At Work
KastlePresence helps employees access the modern workplace with ease and security.
- Unlock office doors and access-controlled areas with your phone
- Enter your building using secure mobile credentials
- Move between authorized spaces without badges or keycards
- Receive workplace updates and notifications
Whether you’re arriving for the day or moving between spaces, KastlePresence makes workplace access simple and secure.

At Home
For residents, KastlePresence provides convenient access to your residential building and amenities.
- Unlock residential entrances and amenity spaces
- Access common areas like gyms, lounges, or shared amenities
- Receive announcements from building management
- Enjoy secure access without physical keys or fobs
KastlePresence helps simplify everyday living by putting secure building access on your phone.

Trusted Security
KastlePresence runs on Kastle’s trusted security platform used by leading workplaces, commercial properties, and residential communities, delivering enterprise-grade protection for people and buildings.

Who Can Use This App
KastlePresence is for users whose workplace or residential community uses Kastle security services. Features may vary by organization. Activation instructions are provided by your administrator or property manager.

System Requirements:
iPhone 6S or later, with Bluetooth enabled
iOS 15 or later

## KastlePresence Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/63/ef/7e/63ef7ef5-636f-965e-73a6-573fdebf4595/1-Home-small.jpg/1242x2208.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/51/f5/51/51f551da-b2f7-a4f9-3896-7bd16fd82ad3/2-street_to_suite-small.jpg/1242x2208.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/fc/32/29/fc32295c-48e4-18a9-2a37-af13d14066d9/3-Turnstiles_elevators-small.jpg/1242x2208.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/ca/14/c7/ca14c71f-1d84-875a-9dfc-8ae2b9cfa416/4-amenities-small.jpg/1242x2208.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/46/23/2e/46232e33-f717-3b51-1988-712c58f23368/5-invite_and_welcome-small.jpg/1242x2208.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/9f/78/28/9f782832-6832-40d4-2d52-46da1de90156/6-service_request-small.jpg/1242x2208.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/d9/84/f2/d984f26b-19cd-a861-007b-a39fbb350dd1/7-glimpse-small.jpg/1242x2208.png)
- [Screenshot 8](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/5a/76/e7/5a76e762-df8b-46aa-fc55-759b1eb94193/8-remote_unlock-small.jpg/1242x2208.png)

## KastlePresence Rating Breakdown in United States
- 5 stars: 139 (46%)
- 4 stars: 13 (4%)
- 3 stars: 15 (5%)
- 2 stars: 20 (7%)
- 1 stars: 117 (38%)

## KastlePresence Reviews in United States

### **--- "Painting over issues to make it look nice doesn’t fix the rotten core"
When it works, it’s fine. Being able to walk up to a door and have it unlock with no interaction is lovely.

But when it breaks, good luck!

The app needs you to open it up too often to refresh keys. The max range is a little short. The whole UX of the app is really sub-par. But usually you don’t use the app so not a big deal.

But when a wire in their conduit breaks, and their tech admits it’s their fault, good luck getting anyone to come out and actually fix the problem. Our account manager apparently left the company and no one notified us for months. They said they came to our site and did some work, but no one had actually showed up.

I’m sure it’s all roses when you’re signing the contract but dam, the day to day issues are a pita.
-- Annoyed enough to speak, 2024-12-03

### *---- "horrible app"
atrocious UI and never works
-- rbosia123, 2024-10-16

### *---- "Release apple watch app"
Please release apple watch companion app
-- Sai130993, 2024-09-30

### *---- "Can’t get into the app"
The app decided to “upgrade” while I was in my building’s underground garage.   So of course it failed.  When I got above ground, it asked me to enter my work email and cell.  It then made me approve the long EULA before telling me it was the wrong email (it wasn’t)

So, step 1 - have the app check the user’s credentials before presenting the EULA

Step 2 - have an alternative method, like a forgot password prompt
-- SteveSCT, 2024-05-15

### **--- "Doesn’t work unless app is open"
Says that it should work with location services on always and app not running. But it only works for me if the app is open
-- Rosco2010, 2024-04-24

### *---- "Keeps Crashing"
Very annoying and unable to gain access to our office because the iPhone app keeps crashing. Reinstalled. Rebooted. Still a problem. No response from support.
-- Salsian, 2024-03-06

### *---- "I was forced to download this app so I’m leaving a negative review"
See above.
-- GB0000000001, 2024-03-05

### *---- "Recent update is a failure"
The most recent version that Kastle claims offers “significant improvements to performance “ does the exact opposite. The app no longer works (tried all the basic troubleshooting things, delete and re-add, etc). App doesn’t open any doors, and crashes upon opening the app. It’s been about a week now, and Kastle hasn’t cared enough to fix the app, and seems in no hurry to do so.
-- BrianIL23, 2024-02-29

### *---- "Rather have a physical key fob."
The service is inconsistent. Feels like every other time try to call an elevator or open a door app prompts apple pay. Its very annoying and just a hassle. While its a cool idea to have your phone act as a key, this app is still far from delivering on that promise.
-- Ending Shadows, 2024-02-23

### *---- "Won’t work after updating"
After yesterday’s update the app asked to re-register and then crashed, only opens for a second after that then crashes again and again. Unusable at the moment
-- PashaNYC00, 2024-02-23

[View all KastlePresence reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)



## KastlePresence Discovered Keywords
- presence
- kastlepresence
- presence app

## Apps Similar to KastlePresence
- [Envoy](https://apptail.io/app/envoy-dKg/united-states)
- [Costpoint Time and Expense](https://apptail.io/app/costpoint-time-and-expense-bvr/united-states)
- [Sequoia Mobile](https://apptail.io/app/sequoia-mobile-NjH/united-states)
- [WeWork: Flexible Workspace](https://apptail.io/app/wework-flexible-workspace-PjH/united-states)
- [Robin - Mobile App](https://apptail.io/app/robin-mobile-app-vtH/united-states)
- [Intapp Time](https://apptail.io/app/intapp-time-lMU/united-states)
- [HID Mobile Access](https://apptail.io/app/hid-mobile-access-vcV/united-states)
- [OfficeSpace App](https://apptail.io/app/officespace-app-XhV/united-states)
- [AlertMedia](https://apptail.io/app/alertmedia-BwV/united-states)
- [One Vanderbilt](https://apptail.io/app/one-vanderbilt-cpwc/united-states)

## KastlePresence Available In
- [United States](https://apptail.io/app/kastlepresence-ucV/united-states)
- [Australia](https://apptail.io/app/kastlepresence-ucV/australia)
- [India](https://apptail.io/app/kastlepresence-ucV/india)
- [Switzerland](https://apptail.io/app/kastlepresence-ucV/switzerland)
- [Mexico](https://apptail.io/app/kastlepresence-ucV/mexico)
- [Brazil](https://apptail.io/app/kastlepresence-ucV/brazil)
- [Belarus](https://apptail.io/app/kastlepresence-ucV/belarus)
- [South Africa](https://apptail.io/app/kastlepresence-ucV/south-africa)
- [Argentina](https://apptail.io/app/kastlepresence-ucV/argentina)
- [Austria](https://apptail.io/app/kastlepresence-ucV/austria)
- [Azerbaijan](https://apptail.io/app/kastlepresence-ucV/azerbaijan)
- [Belgium](https://apptail.io/app/kastlepresence-ucV/belgium)
- [Kazakhstan](https://apptail.io/app/kastlepresence-ucV/kazakhstan)
- [Lebanon](https://apptail.io/app/kastlepresence-ucV/lebanon)
- [Lithuania](https://apptail.io/app/kastlepresence-ucV/lithuania)
- [Latvia](https://apptail.io/app/kastlepresence-ucV/latvia)
- [Malaysia](https://apptail.io/app/kastlepresence-ucV/malaysia)
- [Nigeria](https://apptail.io/app/kastlepresence-ucV/nigeria)
- [Netherlands](https://apptail.io/app/kastlepresence-ucV/netherlands)
- [Norway](https://apptail.io/app/kastlepresence-ucV/norway)
- [New Zealand](https://apptail.io/app/kastlepresence-ucV/new-zealand)
- [Peru](https://apptail.io/app/kastlepresence-ucV/peru)
- [Philippines](https://apptail.io/app/kastlepresence-ucV/philippines)
- [Pakistan](https://apptail.io/app/kastlepresence-ucV/pakistan)
- [Poland](https://apptail.io/app/kastlepresence-ucV/poland)
- [Portugal](https://apptail.io/app/kastlepresence-ucV/portugal)
- [Romania](https://apptail.io/app/kastlepresence-ucV/romania)
- [Russia](https://apptail.io/app/kastlepresence-ucV/russia)
- [Sweden](https://apptail.io/app/kastlepresence-ucV/sweden)
- [Singapore](https://apptail.io/app/kastlepresence-ucV/singapore)
- [Slovakia](https://apptail.io/app/kastlepresence-ucV/slovakia)
- [Thailand](https://apptail.io/app/kastlepresence-ucV/thailand)
- [Türkiye](https://apptail.io/app/kastlepresence-ucV/turkey)
- [Taiwan](https://apptail.io/app/kastlepresence-ucV/taiwan)
- [Ukraine](https://apptail.io/app/kastlepresence-ucV/ukraine)
- [Vietnam](https://apptail.io/app/kastlepresence-ucV/vietnam)
- [United Arab Emirates](https://apptail.io/app/kastlepresence-ucV/united-arab-emirates)
- [Canada](https://apptail.io/app/kastlepresence-ucV/canada)
- [Chile](https://apptail.io/app/kastlepresence-ucV/chile)
- [China](https://apptail.io/app/kastlepresence-ucV/china)
- [Colombia](https://apptail.io/app/kastlepresence-ucV/colombia)
- [Czechia](https://apptail.io/app/kastlepresence-ucV/czechia)
- [Germany](https://apptail.io/app/kastlepresence-ucV/germany)
- [Denmark](https://apptail.io/app/kastlepresence-ucV/denmark)
- [Dominican Republic](https://apptail.io/app/kastlepresence-ucV/dominican-republic)
- [Algeria](https://apptail.io/app/kastlepresence-ucV/algeria)
- [Ecuador](https://apptail.io/app/kastlepresence-ucV/ecuador)
- [Egypt](https://apptail.io/app/kastlepresence-ucV/egypt)
- [Spain](https://apptail.io/app/kastlepresence-ucV/spain)
- [Finland](https://apptail.io/app/kastlepresence-ucV/finland)
- [France](https://apptail.io/app/kastlepresence-ucV/france)
- [United Kingdom](https://apptail.io/app/kastlepresence-ucV/united-kingdom)
- [Greece](https://apptail.io/app/kastlepresence-ucV/greece)
- [Hong Kong SAR China](https://apptail.io/app/kastlepresence-ucV/hong-kong)
- [Hungary](https://apptail.io/app/kastlepresence-ucV/hungary)
- [Indonesia](https://apptail.io/app/kastlepresence-ucV/indonesia)
- [Ireland](https://apptail.io/app/kastlepresence-ucV/ireland)
- [Israel](https://apptail.io/app/kastlepresence-ucV/israel)
- [Italy](https://apptail.io/app/kastlepresence-ucV/italy)
- [Japan](https://apptail.io/app/kastlepresence-ucV/japan)
- [South Korea](https://apptail.io/app/kastlepresence-ucV/south-korea)
- [Kuwait](https://apptail.io/app/kastlepresence-ucV/kuwait)
- [Belize](https://apptail.io/app/kastlepresence-ucV/belize)
- [Bahrain](https://apptail.io/app/kastlepresence-ucV/bahrain)
- [Bermuda](https://apptail.io/app/kastlepresence-ucV/bermuda)
- [Iceland](https://apptail.io/app/kastlepresence-ucV/iceland)
- [Angola](https://apptail.io/app/kastlepresence-ucV/angola)
- [Jamaica](https://apptail.io/app/kastlepresence-ucV/jamaica)
- [Jordan](https://apptail.io/app/kastlepresence-ucV/jordan)
- [Nepal](https://apptail.io/app/kastlepresence-ucV/nepal)
- [Uruguay](https://apptail.io/app/kastlepresence-ucV/uruguay)
- [Oman](https://apptail.io/app/kastlepresence-ucV/oman)
- [Cayman Islands](https://apptail.io/app/kastlepresence-ucV/cayman-islands)
- [Panama](https://apptail.io/app/kastlepresence-ucV/panama)
- [Uzbekistan](https://apptail.io/app/kastlepresence-ucV/uzbekistan)
- [Sri Lanka](https://apptail.io/app/kastlepresence-ucV/sri-lanka)
- [Venezuela](https://apptail.io/app/kastlepresence-ucV/venezuela)
- [Luxembourg](https://apptail.io/app/kastlepresence-ucV/luxembourg)
- [Uganda](https://apptail.io/app/kastlepresence-ucV/uganda)
- [Ghana](https://apptail.io/app/kastlepresence-ucV/ghana)
- [North Macedonia](https://apptail.io/app/kastlepresence-ucV/north-macedonia)
- [Macao SAR China](https://apptail.io/app/kastlepresence-ucV/macau)
- [Honduras](https://apptail.io/app/kastlepresence-ucV/honduras)
- [Barbados](https://apptail.io/app/kastlepresence-ucV/barbados)
- [Senegal](https://apptail.io/app/kastlepresence-ucV/senegal)
- [El Salvador](https://apptail.io/app/kastlepresence-ucV/el-salvador)
- [Paraguay](https://apptail.io/app/kastlepresence-ucV/paraguay)

---

## About AppTail

[AppTail](https://apptail.io) is a mobile app intelligence platform providing app analytics, ASO (App Store Optimization) tools, keyword tracking, competitor analysis, revenue estimates, and review monitoring for iOS App Store apps. Track your app's performance, discover ranking keywords, monitor competitors, and analyze market trends.

- [Search Apps](https://apptail.io)
- [Top Charts](https://apptail.io/top-iphone-apps)
- [Sign Up for Full Access](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=footer)

*Data provided by [AppTail](https://apptail.io) - Mobile App Intelligence Platform*