---
title: "KastleResident - Reviews, Revenue and Downloads in United States | Apple App Store"
description: "KastleResident represents the latest advancement in resident amenity and engagement for multifamily communities.  Built in harmony around the high frequency usage of a BLE mobile access control creden"
---

# KastleResident — United States

![KastleResident App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple211/v4/5d/58/48/5d5848fa-deec-644c-7ed4-5e14ec7a9258/AppIcon-1x_U007emarketing-0-8-0-85-220-0.png/400x400bb.png)

**Developer:** [Kastle Systems](https://apptail.io/developer/kastle-systems-Qeoc)
**Category:** Business
**Rating:** 1.4/5 (127 ratings)
**Price:** Free
**Bundle ID:** com.KastleSystems.Resident
**Store:** Apple App Store
**Country:** United States
**Version:** 3.2.4 (released 2026-04-27)
**Original Release:** 2018-03-29

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/us/app/app/id1326765477)
**AppTail Page:** [https://apptail.io/app/kastleresident-wrde/united-states](https://apptail.io/app/kastleresident-wrde/united-states)

## KastleResident Description
KastleResident represents the latest advancement in resident amenity and engagement for multifamily communities.  Built in harmony around the high frequency usage of a BLE mobile access control credential, cutting edge features like visitor registration and management, remote unlock, occupancy data, community notifications and maintenance service requests deliver new digital experiences for your residents in a single, powerful app.

MOBILE ACCESS
KastleResident delivers the most convenient way to access secured areas throughout your apartment community.  With just a tap, residents can enter perimeter, common area, and even apartment entry doors without having to present a fob or card while meeting the strictest of security standards.

REMOTE UNLOCK
Say goodbye to the days of a stranded resident that forgot a fob or a visitor that is stuck outside of a locked door.  Remotely unlock a door to virtually escort a visitor to your apartment or eliminate an after-hours emergency lockout simply by tapping an icon and authenticating your decision with TouchID or a personal PIN.

VISITOR MANAGEMENT (an option enabled by your property management)
You are now empowered to pre-register one-time, recurring, and always welcome “Friends & Family“- visitors easily and quickly through the KastleResident app.  Just enter the name, a method of contact, and arrival and departure details to streamline the check-in process for your visitor(s).

OCCUPANCY DATA AND COMMUNITY ENGAGEMENT AMENITIES
What’s going on in your community?  Take a glimpse at how busy the fitness center is or see if there are neighbors hanging out on the roof deck with data at your fingertips.  Stay up-to-date with the latest in community notifications from the property team so that you never miss another social event or forget about a community maintenance schedule.

SERVICE REQUESTS
Is your kitchen sink dripping, ice maker on the fritz or is there a broken lawn sprinkler flooding the landscape plantings outside?  Send a quick service request to property management and include a photo since a picture is worth a thousand words.
KastleResident is free to download for use at Kastle serviced communities, and it is administered by your property management team via the myKastle Multifamily portal.
System Requirements:
• Kastle Access Control Infrastructure – v6/Z-Bus doors
• Kastle Access Profiles
• iPhone 5S or later with Bluetooth enabled
• iOS 11.1 or higher

## KastleResident Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/25/55/2c/25552c2d-6b11-bf1f-1a99-a4c72e5fdbc0/pr_source.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/Purple123/v4/32/14/90/32149026-bd62-0586-9ff2-aa7778a7a301/pr_source.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/b6/03/68/b603682f-6aa7-82ed-9c66-482e68d1b558/pr_source.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/Purple113/v4/82/bd/52/82bd5222-37c1-93fa-1775-367034b9b328/pr_source.png/1242x2688.png)

## KastleResident Rating Breakdown in United States
- 5 stars: 9 (7%)
- 4 stars: 2 (2%)
- 3 stars: 1 (1%)
- 2 stars: 9 (7%)
- 1 stars: 106 (83%)

## KastleResident Reviews in United States

### *---- "App flicks on, flicks off"
I live in an apartment building with the entrance controlled by the Kastle app. The entrance procedure generally works well - we have key fobs - but the app stinks. I touch the icon, the app flicks on, and immediately flicks off. The building manager is also unable to get the app on my phone to work. It used to work. Now it does not. The manager called Kastle and had to leave a message. No one ever called him back. Bad app. Bad company. No customer service.
-- cynthiarn2, 2026-04-17

### **--- "Flaky, intermittent"
App rarely works consistently. Sometimes it works great, other times I’m locked out of my building / apartment. Really not a great experience.
-- Austin69, 2026-04-02

### *---- "Access to camera is needed pop up is annoying"
Loading spinner shows up all the time. Please make the constant  “access to camera is needed” pop up go away. The app does not need to use my camera to unlock doors which I specifically turned off in settings. I don’t care about answering video calls - I simply don’t want to enable the feature.
-- Lux Nova, 2026-03-22

### *---- "Useless"
Utterly the worst app I have ever had the dishonor of using. Never works, always deletes my apartment so I have to redownload the app every other week. Incredibly useless
-- LandoCK36, 2026-03-20

### *---- "Stick with land lines"
App is bad but the Kastle functionality goes down every time the internet has a hiccup. 
You cannot copy and paste phone numbers into this app. You have to manually enter your guest’s phone number digit by digit.

Most of the time the app won’t even pick up when someone’s trying to call you from the call box.

I really miss the days when the call box would simply just call your phone
-- Annoyster user, 2026-02-12

### *---- "0 stars"
this app and company is the absolute worst. the features barely work. the app itself is clunky. if you are touring an apartment that had this company as tech.. don’t walk, run away. it’s a headache and a pain to use.
-- Spicy Durian, 2026-01-14

### *---- "Visitors"
My visitors should be able to tap into my unit too not just a QR code to the building. That literally only works on the main door away from all the parking 😭
-- Momiji is honey, 2026-01-04

### *---- "Terrible app, unreliable access, zero support"
Absolutely terrible experience with Kastle Systems. The mobile access app is unreliable and frequently does not work at all. I’ve been locked out of my own building countless times because the app fails to unlock doors when it should.

I’ve contacted support over and over again. Each time, a technician eventually shows up, has no idea how to fix the issue, says they’ll “escalate it”… and then nothing happens. No follow-up, no fix, no communication. The exact same problem keeps happening.

This is an access control system. Reliability is the entire point. If I can’t count on it to let me into my own building, it’s a complete failure. Avoid if you have any choice.
-- Prickes09@@, 2025-12-14

### *---- "Annoying"
Everytime I open the app it shouldn’t tell me I need to give video permission…every single time. WHY would I want delivery services to see my face to gain entry to drop off a delivery? I just need to see theirs. Something basic as this shows the organization doesn’t care about basic logic/UX Design because no other app does this. Without the video feature the app works perfectly but this annoyance ruins it.
-- Jam07, 2025-12-11

### *---- "Absolute trash"
This app is completely useless. I had been having issues every day for the past 1.5 months. My building can’t figure it out and I don’t know why they would even choose Kastle with the horrible reviews they have. I can’t access my own apt and now I transferred apartments and lost access to the whole building.
-- Naty51682736, 2025-12-06

[View all KastleResident reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)




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## KastleResident Available In
- [United States](https://apptail.io/app/kastleresident-wrde/united-states)
- [South Africa](https://apptail.io/app/kastleresident-wrde/south-africa)
- [Canada](https://apptail.io/app/kastleresident-wrde/canada)
- [China](https://apptail.io/app/kastleresident-wrde/china)
- [Colombia](https://apptail.io/app/kastleresident-wrde/colombia)
- [Cyprus](https://apptail.io/app/kastleresident-wrde/cyprus)
- [Czechia](https://apptail.io/app/kastleresident-wrde/czechia)
- [Germany](https://apptail.io/app/kastleresident-wrde/germany)
- [Denmark](https://apptail.io/app/kastleresident-wrde/denmark)
- [Dominican Republic](https://apptail.io/app/kastleresident-wrde/dominican-republic)
- [Algeria](https://apptail.io/app/kastleresident-wrde/algeria)
- [Spain](https://apptail.io/app/kastleresident-wrde/spain)
- [United Kingdom](https://apptail.io/app/kastleresident-wrde/united-kingdom)
- [Uruguay](https://apptail.io/app/kastleresident-wrde/uruguay)
- [Australia](https://apptail.io/app/kastleresident-wrde/australia)
- [Indonesia](https://apptail.io/app/kastleresident-wrde/indonesia)
- [Ireland](https://apptail.io/app/kastleresident-wrde/ireland)
- [Iceland](https://apptail.io/app/kastleresident-wrde/iceland)
- [Japan](https://apptail.io/app/kastleresident-wrde/japan)
- [South Korea](https://apptail.io/app/kastleresident-wrde/south-korea)
- [Lebanon](https://apptail.io/app/kastleresident-wrde/lebanon)
- [Nigeria](https://apptail.io/app/kastleresident-wrde/nigeria)
- [Norway](https://apptail.io/app/kastleresident-wrde/norway)
- [New Zealand](https://apptail.io/app/kastleresident-wrde/new-zealand)
- [Peru](https://apptail.io/app/kastleresident-wrde/peru)
- [Ukraine](https://apptail.io/app/kastleresident-wrde/ukraine)
- [Hong Kong SAR China](https://apptail.io/app/kastleresident-wrde/hong-kong)
- [Hungary](https://apptail.io/app/kastleresident-wrde/hungary)
- [Austria](https://apptail.io/app/kastleresident-wrde/austria)

---

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