Kemba Mobile

This new version app doesn’t work with mobile deposit. After following the steps and taking the appropriate front and back check pictures, it displays an error message, “something went wrong”. With the previous version I always did mobile deposits with no issues. I have never gotten this version to work. It would also be nice to know if it listed what went wrong g so I can make corrections and try again. Very, very frustrating! I’ll be making another trip to the bank.

I love Kemba but I just wish there was more physical banks in my area. The app is a bit glitchy sometimes and doesn’t allow you to do everything you can online but it’s nice to just be able to log in and view everything right away. The snapshot update is probably my favorite.

I’ve had many many accounts with Kemba for decades, my struggles with the new formats have me closing all of my Kemba accounts and looking for a new home. The old format was more user friendly and didn’t hide accounts from people.

The changes made to this app are annoying, I get needing security but my face is what unlocks my app, I shouldn’t need to verify my number every 5 seconds.

09/10/24 -Using your new app. In profile you let edit the image and to upload new picture selected from photo library. When I select one and click on done, nothing happens and new picture is not uploaded.

This is the best experience I’ve personally had in 30 years of banking with any institution. Hands down the most Friendly and compassionate bank that back there members 💯and put their situations first. I wouldn’t recommend any other credit union for anyone other than Kemba!! Sincerely , A Satisfied Member

The system doesn’t recognize me. I tried signing up as a new user. Now I’m locked out. I’m changing credit unions I don’t have time for this

This app is very user friendly, a breeze to use and navigate

of customer service : has been very helpful… Thanks

The feed back I have to give minimal at this time… Thank You I’m a Veteran!