---
title: "Kent Customer App - Reviews, Revenue and Downloads in India | Apple App Store"
description: "KENT RO Systems Limited is a 21st century healthcare products company with a vision to make the world a healthy and a happy place. Pioneers in bringing the revolutionary Reverse Osmosis (RO) technolog"
---

# Kent Customer App — India

![Kent Customer App App Icon](https://is1-ssl.mzstatic.com/image/thumb/Purple221/v4/d1/6f/86/d16f862a-b1bc-da5c-048e-e9dde4a7d832/AppIcon-0-0-1x_U007emarketing-0-11-0-85-220.png/434x0w.png)

**Developer:** [KENT R O SYSTEMS](https://apptail.io/developer/kent-r-o-systems-Nqlb)
**Category:** Utilities
**Rating:** 2.0/5 (701 ratings)
**Price:** Free
**Bundle ID:** com.kent.serviceapp
**Store:** Apple App Store
**Country:** India
**Version:** 7.1.4 (released 2026-09-25)
**Original Release:** 2018-03-22
**Languages:** English

**App Store Link:** [Download on Apple App Store](https://apps.apple.com/in/app/app/id1362006023)
**AppTail Page:** [https://apptail.io/app/kent-customer-app-gBxe/india](https://apptail.io/app/kent-customer-app-gBxe/india)

## Kent Customer App Description
KENT RO Systems Limited is a 21st century healthcare products company with a vision to make the world a healthy and a happy place. Pioneers in bringing the revolutionary Reverse Osmosis (RO) technology to India, KENT started its operations from Noida, India in 1999.
Over the years, it has evolved as a market leader providing technologically advanced healthcare products ranging from Water Purifiers, Air Purifiers, Vegetable and Fruit Purifiers to Water Softeners. It has become synonymous with offering purity and is known for its robustness in technological performance and innovative designs enhancing quality of everyday living.

KENT is ISO 9001:2008 certified and has been at the forefront of innovation. It has grown to be a strong organization with offices across India and most importantly, millions of satisfied customers to its credit worldwide.

With a purpose to give good health to one and all, KENT is the best guardian of your family’s health!

At KENT we value 
Customers

We acknowledge that every individual brings different perspectives and capabilities to the team and a strong team is built on high moral values and fair practice. We provide equal opportunities for growth to all our employees and foster a collaborative and mutually supportive environment.

People

We give highest value to our customers’ requirements and do everything possible to provide them complete satisfaction. We are a conscious, compassionate and high-principled provider of authentic service enhancing customer experience at every touchpoint and fulfilling the needs comprehensively, fast and efficiently.

Honesty

Integrity is the foundation of everything we do. At KENT we conduct our business with the highest standards of professionalism, ethics, quality and fairness and develop relationships based on trust. Our core values and philosophy are the foundation for every business decision we make.

Team Work

We are team players and team builders. We openly communicate across all levels of organization because we believe that success can be achieved through collective efforts committed to achieving common defined goals. Our employees are encouraged to participate in the decision making process and we believe that teamwork leverages one’s individual strengths.

## Kent Customer App Screenshots
- [Screenshot 1](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/a8/54/c8/a854c82b-d150-c1e6-ee40-e839411c2f9f/Login.png/1242x2688.png)
- [Screenshot 2](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8c/a1/d7/8ca1d774-312c-6d25-ee5b-a7c8402264c7/Dashboard.png/1242x2688.png)
- [Screenshot 3](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/8b/34/9b/8b349ba3-5ba4-812f-b9f8-5a78bca7d1e7/serviceAndInstall.png/1242x2688.png)
- [Screenshot 4](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/72/19/e8/7219e87d-4628-debe-037a-5caa368804d0/serviceRequest.png/1242x2688.png)
- [Screenshot 5](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/4b/fd/44/4bfd4490-86a4-c64c-219e-76ae87e42b68/serviceRequestDetail.png/1242x2688.png)
- [Screenshot 6](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource211/v4/7c/4a/e6/7c4ae6d7-41e6-2aac-5560-04f1053cec5c/MyProductIot.png/1242x2688.png)
- [Screenshot 7](https://is1-ssl.mzstatic.com/image/thumb/PurpleSource221/v4/d3/3d/15/d33d1590-80d1-31e2-5b96-8212a87054ce/manageAddress.png/1242x2688.png)

## Kent Customer App Rating Breakdown in India
- 5 stars: 133 (19%)
- 4 stars: 28 (4%)
- 3 stars: 12 (2%)
- 2 stars: 29 (4%)
- 1 stars: 499 (71%)

## Kent Customer App Reviews in India

### *---- "Installation pending"
I call many time for installation water purifier but they are unable to provide me installation person
-- Jhyanki, 2024-12-31

### *---- "Fraud service by kent"
I am using a Kent RO system. On 3rd May 2024, I made a service request through Kent’s toll-free number. Kent deputed a service engineer from VS Enterprises, Patna, to repair the system. The service engineer replaced the motor and filter, costing ₹7,150.

However, errors started appearing repeatedly after the repair. Later, another service engineer from Kent informed me that incorrect wiring had been done by the previous engineer.

Now, on 7th December 2024, the error message “No Mineral in Water” appeared. I requested a service engineer from Kent to check the issue. The engineer visited and informed me that there was a leakage in the motor and that the motor needed to be replaced at a cost of ₹2,850. Additionally, I was told that the motor was out of warranty as it was 5 months old.

It appears that VS Enterprises either installed a defective motor or their service engineer made a wrong connection. A motor cannot require replacement every 5 months. It seems Kent is deputing fraudulent service engineers or supplying defective parts. The only apparent purpose of Kent’s service is to extract money from customers, charging at least ₹7,000 during every service visit.

Fraud service by kent
-- Dimpi k, 2024-12-07

### *---- "Organised crime"
Biggest fraud system
-- Samyakrockzzz, 2024-11-23

### *---- "Scam"
Very poor after sales - Total scam.
-- Suresh N Bangalore, 2024-11-10

### *---- "Never use kent products"
They will charge you at least 5000 for every service.I bought kent for 16000 and spent more than 20000 in 4 years. Please don’t buy Kent products.
-- Kent genuine user, 2024-11-05

### *---- "Pathetic and Money Leaching Service"
Have been stuck in Kent and my yearly service cost to own this peice of RO is in the range from 7-8K. Their maintenance has put more burden than actual product. What I noticed is that whenever your marchine is out of service and you call engineer if you opt for AMC then nothing happens for months and you have to call them to get periodic service done, but but when you don’t go for AMC the product will start showing defected w.r.t electric parts or low water pressure. I strongly feel they are bunch of cheaters packed nicely in Kent Service dress.
-- DJ0679, 2024-11-03

### ***** "Quick response"
Good response and fixed the new accessories on time
-- Jitendra4, 2024-10-16

### *---- "New update 4.1.2 not working"
Cannot go beyond log in screen, uninstalled installed several times, no affect.
-- amit@doc, 2024-10-13

### *---- "AMC"
Very bad experience, no option to log service complaint, post phone call complaint no action. The only objective to convince “Please take AMC”
-- PP_Dev, 2024-10-07

### *---- "Poor service"
They dont have the tanks if it leaks or cracks it takes 1-2 tickets then they come up with solution.Material quality is not good.Far better options in market
-- Pankaj8211, 2024-09-29

[View all Kent Customer App reviews and detailed analytics on AppTail](https://app.apptail.io/signup?utm_campaign=ai-crawl&utm_content=reviews)


## Kent Customer App Store Rankings
| Chart | Country | Category | Rank |
|-------|---------|----------|------|
| Top Free | India | Utilities | #155 |


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## Kent Customer App Available In
- [India](https://apptail.io/app/kent-customer-app-gBxe/india)
- [Nepal](https://apptail.io/app/kent-customer-app-gBxe/nepal)

---

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