Kentucky Farm Bureau

This app and their website is horrible! I repeatedly have to log in just to try to pay my bill. I have tried about 10 times today to pay my bill and it either won’t let me, kicks back to the login screen, or says there is nothing to pay when I know there is.

Dear App Developer Person: When I log into the KYFB app, it shows my login is accepted. And then it requires me to login a second time. Then it allows me to go to the payment section. After I am in the payment section I click to make a payment and it logs me out. this app has had bugs in it for a long time. Please try using the app yourself and ask your friends to give you their feedback. Maybe you are not aware of how many problems it has. You are driving people away from the company that you work for. Eventually, this could hurt your job. I would suggest that you fix this problem if you want people to stay. In this day of age, I should be able to log into my app and make a payment with no problem, only having to login one time. Thank you. The best chance that KYFB has to keep me as a customer is if you fix this app.

Let me start with the app itself works ok. The problem is the absolute mind numbing process of logging in EVERY SINGLE TIME and then having to do the reCAPTCHA test EVERY SINGLE TIME! Shame to think the developers of KFB themselves won’t update the app to remember a users credentials or use Face ID. I’d just assume use the web version and not waste space on my phone.

Totally useless. I can’t enter in anything without getting an error code.

WORTHLESS APP!! Will not open account and keeps asking for those aggravating pictures to check to verify I’ m not a robot! I hate those things there is better tech these days. NEEDS WORK!!

The app isn’t responding. I click on every option and nothing happens. I’ll have to start calling my insurance again just to pay it.

App now quite useful. Get docs, pay bills, get communications, etc. One wish is that it allowed you to add proof of insurance to the Apple wallet.

Since the new update I can’t even log in anymore!!!! Ugh.

I am able to log into myKFB with a desktop with no problem. The app and the website give me “unable to connect with API” when trying to access on iPhone. The app and mobile site are useless and have never worked for me.

Just joined. App won't let me back in after I just registered because "email / password" wrong. I don't see how, I copied and pasted my password from a password keeping App and I know my email. However, and on registering I explored the app. I filled out my wallet, checked my insurance cards. I noticed "Elected Officials" is out of date. About this time the app crashed and I was booted out.