Waste, utterly useless
What a waste of app Space in this world. App crashes App doesn’t open App does not display flights when it suddenly opens. Useless… Utterly useless
Kenya Airways
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Description
Upgrade your travel experience with the new Kenya Airways mobile app. Book flights easily, check in in seconds, and get all the flight information you need at your fingertips.
Features:
· Book your flight, Select your preferred seat and buy your ticket.
· Manage your booking and update your travel details.
· Check in 2 to 30hrs before departure.
· Check your flights status and schedule.
· Access our baggage allowance policies.
· Subscribe to our newsletter and get the latest news and sales offer alert from the Pride of Africa.
· Share your travel experience with us and access our contact details.
· Follow us, like us and watch our videos on YouTube, Facebook and Twitter.
We warmly welcome your feedback at [email protected]
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Features:
· Book your flight, Select your preferred seat and buy your ticket.
· Manage your booking and update your travel details.
· Check in 2 to 30hrs before departure.
· Check your flights status and schedule.
· Access our baggage allowance policies.
· Subscribe to our newsletter and get the latest news and sales offer alert from the Pride of Africa.
· Share your travel experience with us and access our contact details.
· Follow us, like us and watch our videos on YouTube, Facebook and Twitter.
We warmly welcome your feedback at [email protected]
Screenshots
User Rating
2.24 out of 5
37 ratings in United States
5 star
9
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0
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4
2 star
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1 star
22
Ratings History
Reviews
No pride!!!
Kenya undoubtedly harbors an intellectual pool of talent that the airline should tap into to enhance the design of their application. The app experiences glitches and hangs quite frequently, and lacks innovative features, making it seem like a better option for the airline to function without it. The Sky team should feel compelled to amend these shortcomings. Not utilizing this app is a blatant indicator of their negligence. As this app signifies the airline, significant room for improvements is palpable within the airline itself, reflecting their image..
The App is a reflection of the airline
Alot of non working links. Can’t get your boarding pass on it. Useless popups after checking in. No comparison to the other skyteam members app. Poorly executed.
KQ app and website super frustrating.
With all the tech talent in Kenya, surely you can create a better app and website. Travel Lass
Worst Airline on baggage handling
The airline generally delays however my biggest concern is handling of baggage- have used them twice and all my bags are always damaged when I use them - I would not recommend them
Broken
The app is broken and never works. Kenya airways just does not answer any of the requests for support I’ve sent on emails or on WhatsApp. It seems that everyone was hired yesterday, and no one has been trained. I don’t know why they’re in business if they don’t want to communicate with customers.
App is a waste of time
Picking seats is really tricky, but if you managed to do that, then you get the 4620 error when trying to pay. I tried a few different credit cards. The app says my card was declined, but my card companies tell me there were no attempted charges, they had not declined a payment. Like I said, attempting to use the app was a complete waste of time. Well, except it will make those seats you picked unavailable for quite a while. So, uninstalling the application and reinstalling or trying a different device just ties up even more seats on the plane.
Kidnappers airline I don’t recommend it.
Breaking: A friend of mine was kidnapped in Kenya 🇰🇪 yesterday after arriving via @KenyaAirways in the airport. pls no one should go to Kenya for tourism/biz! You will b Kidnapped I repeat Youwill be Kidnapped. Kenya is kidnappers center ofthe world! Share to save lives.
Does not load
Nothing comes up on the app or your website. How is a client supposed to manage the booking or make sure that their flight didn’t change for the 50th time?
Worst Airline Ever
I don’t like to give negative reviews but this time it’s necessary. Kenya Airways please put some effort in improving your services. Starting from your website. Before you even get a mobile app, you should have a website that functions well. I have an excellent wifi connection but your website lags way too much, it is so frustrating. You should also work on your refund process. I’ve been trying to redeem my voucher for the past two months but I send multiple emails with no reply, someone might think you are scamming people.
Store Rankings
Ranking History
App Ranking History not available yet
Category Rankings
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Category
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Rank
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Top Free
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78
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Top Free
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148
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Top Free
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429
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Top Free
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429
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Top Free
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485
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Keywords
qatar airways,
kenya airways,
qatar airlines,
kenya,
ethopian,
ethiopian airlines,
asky airlines,
asky,
sheba miles,
south african airways
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App Info
- Category
- Travel
- Publisher
- KENYA AIRWAYS LTD
- Languages
- English, Chinese, French
- Recent version
- 128.2 (1 month ago )
- Released on
- Nov 14, 2017 (6 years ago )
- Also available in
- United States, United Kingdom, France, South Africa, China, Germany, India, United Arab Emirates, Taiwan, Nigeria, Canada, Netherlands, Italy, Switzerland, Turkey, Singapore, Sweden, Saudi Arabia, Mexico, Kuwait, Japan, Australia, Finland, Egypt, New Zealand, Norway, Peru, Philippines, Pakistan, Poland, Portugal, Romania, Russia, Czechia, Colombia, Thailand, Belarus, Chile, Ukraine, Austria, Vietnam, Argentina, South Korea, Azerbaijan, Greece, Hong Kong, Hungary, Indonesia, Ireland, Israel, Spain, Belgium, Ecuador, Kazakhstan, Lebanon, Algeria, Malaysia, Dominican Republic, Denmark, Brazil
- Last updated
- 3 weeks ago